Guest User
April 12, 2024
I had to cancel because things didn't work out as planned, but I regret not checking the details before making the reservation because the "free cancellation" rule wasn't written on the reservation. Because it didn't say free cancellation, I had to pay the accommodation fee, and I regret that I ended up losing out. Since I'm hearing impaired, there were no phones that spoke Japanese, which really bothered me. I would like to ask that this problem be addressed and resolved. From now on, I would like you to provide phones that spoke Japanese.
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