Ibis Styles Ambassador Seoul Yongsan Reviews
Ibis Styles Ambassador Seoul Yongsan
95 Cheongpa-ro 20-gil, Yongsan-gu, Seoul, 04372, South KoreaView Hotel Details
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Ibis Styles Ambassador Seoul Yongsan Guest Reviews
4.4/5
Very Good
728 review
Verified reviewsLocation4.6
Amenities4.2
Service4.4
Cleanliness4.4
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All reviews(728)
Positive reviews(706)
Reviews with photos/video(203)
Easy to get around(54)
Great value for money(44)
Delicious breakfast(28)
Convenient for shopping(27)
Loved the night views(16)
Close to metro(16)
Toiletries were average(13)
Stayed multiple times(7)
Negative reviews(22)
Adrian. Fran
Superior Double Room
Stayed in May 2024
Couples
3 review
Outstanding
Posted on May 10, 2024
Great location to stay at. Central to move around in Seoul. Facilities is top notch, room is clean and great view. Would definitely stay here again.
Response from Property: Dear Adrian. Fran,Greetings from the Seoul Dragon City! We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Seoul Yongsan. Thank you for your positive review!We are delighted to hear that you enjoyed our central location, top-notch facilities, clean rooms, and the great view. It is wonderful to know that you would choose to stay with us again.We look forward to welcoming you back soon!Wishing you an excellent year under the Blue Dragon :-)Sincerely,PaulineGuest Experience Manager ibis Styles Ambassador Seoul Yongsan, Seoul Dragon City.
Guest User
Junior Suite Double1, single1
Stayed in May 2024
Family
1 review
Posted on May 19, 2024
Pleasant staff. Good location with a nice view. Recommended for family travel.
Response from Property: Dear Valued Guest,Greetings from Seoul Dragon City! We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Seoul Yongsan. Thank you for sharing your experience with us! Thank you for your kind words! We are delighted to hear you enjoyed our location and view. It’s great to know our staff made a positive impression. We look forward to welcoming you and your family back soon!Wishing you an excellent year under the Blue Dragon :-)Best regards,Pauline, Guest Experience Manager,ibis Styles Ambassador Seoul Yongsan - Seoul Dragon City
Guest User
Superior Double Room
Stayed in Mar 2024
Solo travelers
3 review
Posted on Apr 1, 2024
I spent 4 nights at ibis hotel, one of the lady at the front desk who can speak good English, and she was really nice, I was so grateful.
My room was at 30/F, the view was awesome! It was clean, but the two cushions on my bed were super smelly… I wish the housekeeper could have noticed and changed the cover. The location of the hotel was great, it took me around 5mins walk from Yongsan Station exit 3 across the bridge to the hotel. Yongsan station is close to Sinyongsan station, so there is another choice if you travel to other line. I wanted to put this information here because when I was using the google map, it couldn’t give me an accurate walking direction. So hope this could help those who wanted to stay in this hotel.
Overall experience I would say not bad, but compared to the other hotels located at Hongdae that I have stayed in the past, I think those are more convenient.
Response from Property: Dear Valued Guest,Greetings from the Seoul Dragon City! We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Seoul Yongsan. Thank you for sharing your experience with us. We are delighted to hear that you found our front desk staff helpful and enjoyed the stunning view from your room. However, we apologize for the inconvenience with the cushions in your room. Your feedback is valuable, and we will address this with our housekeeping team to ensure such issues are avoided in the future. We appreciate your detailed comments about the hotel's location, and we hope to welcome you back again soon for an even better experience. Wishing you an excellent year under the Blue Dragon :-)Sincerely,PaulineGuest Experience Manager ibis Styles Ambassador Seoul Yongsan, Seoul Dragon City
Anonymous User
Superior Double Room
Stayed in Mar 2024
Couples
3 review
Very Good
Posted on Mar 30, 2024
Hotel was great, 7 mins walk from yongsan station, very convenient as it is a major hub, however no toothbrush provided, room services was not done even though the tag was placed. Security guard was very rude and bad attitude. Overall still a great experience
Response from Property: Dear Valued Guest,Greetings from Seoul Dragon City! We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Seoul Yongsan. Thank you for sharing your experience with us! Thank you for your feedback. We are glad you found our location convenient and enjoyed your overall stay. We apologize for the issues you encountered with the room services and security staff. Your comments have been shared with our team to ensure improvements. We hope to have the opportunity to provide you with a better experience in the future.Wishing you an excellent year under the Blue Dragon :-)Best regards,Pauline, Guest Experience Manager,ibis Styles Ambassador Seoul Yongsan - Seoul Dragon City
Leavemeamessage
Superior Twin Room
Stayed in Mar 2024
Family
19 review
Amazing
Posted on Mar 25, 2024
Overall , accommodating staffs and affordable price for 2 rooms!
FYI, tooth brush and tooth paste are not included. You’ll have to pay 1000W at the lobby/front desk Or you can bring your own Or buy from CU store located on 2nd floor.
IPark Mall is directly connected between Yongsan Station & the hotel itself. There are a lot of cafes at the station itself too.
Btw, the Wowpass Machine can be found INSIDE the CU store! Highly suggest to register there instead of the crowded locations such as at the airport or seoul station to save time.
Hope that helps and thanks ibis yongsan!
Response from Property: Dear Leavemeamessage,Greetings from Seoul Dragon City! We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Seoul Yongsan. Thank you for sharing your experience with us! Thank you for the detailed review and helpful tips! We are pleased to hear you found our staff accommodating and the price for the rooms affordable. We appreciate your feedback about the toothbrush and toothpaste, and we will make sure to share your suggestions with future guests. It is great to know you found the Wowpass Machine and nearby amenities convenient. We look forward to welcoming you back to ibis Yongsan!Wishing you an excellent year under the Blue Dragon :-)Best regards,Pauline, Guest Experience Manager,ibis Styles Ambassador Seoul Yongsan - Seoul Dragon City
Ronald
Superior Double Room
Stayed in Mar 2024
Couples
2 review
Very Good
Posted on Mar 27, 2024
Location is good but not bad. My room have a nice view of the mountains and the tower.
Response from Property: Dear Ronald,Greetings from Seoul Dragon City! We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Seoul Yongsan. Thank you for sharing your experience with us! Thank you for sharing your feedback. We are glad you enjoyed the view from your room and found the location to be good. If there’s anything we can do to enhance your experience further, please let us know. We hope to welcome you back soon!Wishing you an excellent year under the Blue Dragon :-)Best regards,Pauline, Guest Experience Manager,ibis Styles Ambassador Seoul Yongsan - Seoul Dragon City
Chanit
Superior Twin Room
Stayed in Feb 2024
Couples
8 review
Very Good
Posted on Feb 28, 2024
Convenient location. Pretty close to Yongsan station with steps away. FO is quite friendly and informative. Definitely reccomended.
Response from Property: Dear Chanit,Greetings from Seoul Dragon City! We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Seoul Yongsan. Thank you for taking the time to share your positive experience! We are pleased to hear that you found our location convenient, being so close to Yongsan station, and that our Front Office team was friendly and informative.Your recommendation means a lot to us, and we appreciate your kind words. If there's anything specific you enjoyed or if you have any suggestions for improvement, feel free to let us know. We look forward to welcoming you back on your next visit. Thank you for choosing us as your accommodation in Seoul.Safe travels!Wishing you an excellent year under the Blue Dragon :-)Best regards,Pauline, Guest Experience Manageribis Styles Ambassador Seoul Yongsan - Seoul Dragon City
1Candlelight
Premier Double Bed
Stayed in Mar 2024
Travel with friends
10 review
Outstanding
Posted on Mar 4, 2024
Connected to train station, fast and friendly staff, nice room and a lot of services.
Response from Property: Dear 1Candlelight,Greetings from Seoul Dragon City! We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Seoul Yongsan. Thank you for your amazing review! We are delighted to hear that you enjoyed the convenience of our proximity to the train station, appreciated the fast and friendly service from our staff, and found the room and services to your liking.We aim to provide a seamless and enjoyable experience for our guests, and your comments affirm our efforts. If you have any specific highlights or if there's anything else you'd like to share, feel free to let us know. We look forward to welcoming you back for another pleasant stay. Safe travels!Thank you for choosing our hotel, and we look forward to serving you again.Wishing you an excellent year under the Blue Dragon :-)Sincerely,Pauline, Guest Experience Manageribis Styles Ambassador Seoul Yongsan - Seoul Dragon City
Guest User
Superior Double Room
Stayed in Jul 2024
Family
1 review
Outstanding
Posted on Aug 3, 2024
I had stayed a little over a week at this hotel and I had no issues with the services they had provided.
Response from Property: Dear Valued Guest,Greetings from Seoul Dragon City! We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Seoul Yongsan. Thank you for sharing your experience with us! We are pleased to hear you had a positive experience during your week-long stay. If you need anything or have any suggestions for us, please feel free to share. We look forward to hosting you again!Wishing you an excellent year under the Blue Dragon :-)Best regards,Pauline, Guest Experience Manager,ibis Styles Ambassador Seoul Yongsan - Seoul Dragon City
Guest User
Premier Double Bed
Stayed in Jul 2024
Travel with friends
1 review
Very Good
Posted on Jul 25, 2024
Location is very good, just next to the station. The IPark Mall is just there, very convenient.
The hotel room is neat and tidy. A very nice place to stay.
Response from Property: Dear Valued Guest,We very much appreciate your comments regarding your stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. We are thrilled to hear that you had such a positive experience at our hotel! Thank you for taking the time to share your review.It is wonderful to know that you found our service to be outstanding. Our dedicated team takes great pride in ensuring that our guests have a memorable stay, and it is heartening to see their efforts acknowledged.Our prime location is indeed one of our greatest assets. We aim to provide convenience and accessibility to our guests, allowing them to explore the area with ease. We are delighted to hear that our location met your expectations.We look forward to welcoming you back to our hotel in the future. If there's anything more we can do to make your next stay even better, please don't hesitate to let us know. Thank you once again for choosing our hotel, and for your kind words in this review!Best regards,Pauline, Guest Experience Manageribis Styles Ambassador Seoul Yongsan
Alexandre L.
Superior Double Room
Stayed in Jun 2024
Business travelers
25 review
Very Good
Posted on Jun 26, 2024
Great location near Ipark and Yongsan Station. Staff is kind and helpful. Room is neat.
Only the breakfast place and food somehow seems not at the level of the hotel.
Response from Property: Dear Alexandre L.,Greetings from the Seoul Dragon City! We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Seoul Yongsan. Thank you for your feedback.We are pleased to hear that you enjoyed our convenient location near Ipark and Yongsan Station, and that you found our staff kind and helpful and your room neat.We apologize that the breakfast did not meet your expectations. Your comments regarding the breakfast place and food quality are noted, and we will ensure that our Food and Beverage team works diligently to improve this aspect of our service to better align with the overall quality of the hotel.We appreciate your feedback and hope to provide a more satisfying breakfast experience on your next visit. Wishing you an excellent year under the Blue Dragon :-)Sincerely,PaulineGuest Experience Manager ibis Styles Ambassador Seoul Yongsan, Seoul Dragon City
Gan Sula
Superior Double Room
Stayed in May 2024
Business travelers
29 review
Great
Posted on May 15, 2024
good place
Response from Property: Dear Gan Sula,Greetings from Seoul Dragon City! We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Seoul Yongsan. Thank you for sharing your experience with us! We are glad you enjoyed your stay. We hope to welcome you back soon!Wishing you an excellent year under the Blue Dragon :-)Best regards,Pauline, Guest Experience Manager,ibis Styles Ambassador Seoul Yongsan - Seoul Dragon City
Zenrai.Lam
Junior Suite
Stayed in Nov 2023
Business travelers
11 review
Amazing
Posted on Nov 26, 2023
For some reason many taxi don't know the hotel English name. Thus it's better to get the hotel card when taking taxi or use their Kakao Taxi app. Checking out was smooth and fast. The bellboy Mr. Ray Kim was very helpful when helping my colleague to pack then courier it off.
Response from Property: Dear MING ZEN,Greetings from the Seoul Dragon City ! We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Seoul Yongsan. Thank you for sharing your feedback and suggestions. We appreciate your insight regarding taxi communication, and we apologize for any inconvenience you experienced in this regard. Your suggestion about providing the hotel card or using the Kakao Taxi app is valuable, and we will work on making this information more accessible to our guests.We are pleased to hear that the check-out process was smooth and fast, and we are especially grateful for your positive mention of our bellboy, Mr. Ray Kim. It is wonderful to know that he was very helpful in assisting your colleague with packing and couriering.If there's anything else you'd like to share or if there are additional ways we can enhance your experience in the future, please feel free to let us know. We appreciate your stay and your valuable feedback. We hope to welcome you back for another positive experience soon!Sincerely,PaulineGuest Experience Manager ibis Styles Ambassador Seoul Yongsan, Seoul Dragon City
Guest User
Superior Double Room
Stayed in May 2024
Couples
4 review
Outstanding
Posted on Jul 5, 2024
The location is perfect, connected with Yongsan station. I loved the amenities and the room conditions were perfect as well. Highly recommended!
Response from Property: Dear Valued GuestWe very much appreciate your comments regarding your stay in ibis Styles Ambassador Seoul Yongsan - Seoul Dragon City. We are thrilled to hear that you had such a positive experience at our hotel!We are glad that you appreciated our convenient close to the subway and the service provided by our dedicated team. We are delighted to hear that our location met your expectations.We look forward to welcoming you back to our hotel in the future.Thank you once again for choosing our hotel, and for your kind words in this review!Best regards,Pauline, Guest Experience Manageribis Styles Ambassador Seoul Yongsan - Seoul Dragon City
seoulseoul
Superior Twin Room
Stayed in May 2024
Travel with friends
16 review
Posted on Jun 11, 2024
Extremely basic hotel for a not so basic price. Recommend one of the other hotels in the complex.
Response from Property: Dear Craig,Greetings from the Seoul Dragon City! We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Seoul Yongsan. Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. We appreciate your suggestion and will use your comments to improve our services. We hope you will consider giving us another chance in the future.Wishing you an excellent year under the Blue Dragon :-)Sincerely,PaulineGuest Experience Manager ibis Styles Ambassador Seoul Yongsan, Seoul Dragon City