Lot Pt 13, Jln Klia 2/2, Sepang, Selangor, 64000, MalaysiaView Hotel Details
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Tune Hotel KLIA-KLIA2 Guest Reviews
4/5
Very Good
2106 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities3.7
Service4.0
Cleanliness4.0
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All reviews(2106)
Positive reviews(1893)
Reviews with photos/video(447)
Convenient location(348)
Close to airport(295)
Easy to get around(273)
Toiletries were average(79)
Tasty food(39)
Tasty restaurant(17)
Delicious buffet(12)
Negative reviews(213)
Anonymous User
Double Room
Stayed in Nov 2024
Couples
1 review
4.2/5
Very Good
Posted on Dec 29, 2024
Location is excellent if you just wanna stay in hotel with malls nearby. As for the amenities, perhaps the iron boarding can been place on every floor at a corner along the corridor (see picture) because the one at the laundry room was too cramp with the washing machine and dryer. There’s no place to hang the ironed clothes especially when there’s few clothes to iron.
As for the service, please emphasis that the complimentary is valid only on the date indicated. We have the impression that it’s valid during our stay there from the date we check in. Anyway it’s just a coffee, no big issue. Service recovery is really important.
Mr Traveller
Double Room
Stayed in Oct 2024
Solo travelers
76 review
4.0/5
Very Good
Posted on Nov 26, 2024
This hotel really cozy to stay and for frequent flyer, i really enjoy my stay here as the location is next to the T2 of KLIA. Nomore early wake up for early flight .
Response from Property: Dear Mr Traveller, We are delighted you have chosen Tune KLIA2 as your preferred choice of accommodation. Thank you for your positive feedback and looking forward to extend our hospitality to you again soon. Regards, Carolene Bosco – General Manager
Dileep Khmar
Double Room
Stayed in Oct 2024
Family
20 review
3.7/5
Posted on Nov 26, 2024
Just cross the airport is the hotel . Outside common area are very beautiful and nice . Nice break fast. Clean room . Only problem felt was less amenities like tooth brush and all need buy (pay extra ) and room was very small .But still good and ideal hotel to stay .
Response from Property: Dear Dileep Khmar, Thank you for choosing to stay at Tune Hotel KLIA2. We are glad to know that you were overall satisfied with your stay, and it was a pleasure being of service to you. We hope that you will be able to visit us again so that we may extend our warm hospitality to you once more!Regards, Carolene Bosco – General Manager.
Anonymous User
Standard Twin Room
Stayed in Oct 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Nov 28, 2024
Out of expectation Room is clean. Very good location ad walking distance from KLIA2. Walkway with sheltered. Easy to find.
Response from Property: Dear Guest, Thank you for staying with us, we are pleased to know that you found it a convenient place to stay during your travels and that you enjoyed your stay with us. We look forward in welcoming you back in the near future. Regards, Muhammad Afiq – Duty Manager.
huuiii
Quadruple Room
Stayed in Oct 2024
Family
3 review
4.2/5
Very Good
Posted on Nov 20, 2024
Check in was swift but the staff made a mistake in room allocation - Quad room booking but checked in for one twin room. Location is a short walk from KLIA2. Convenient for overnight stay for travellers who are catching an early connecting flight the next morning
Response from Property: ear Jay,Thank you for sharing your experience with us. We’re glad you found our location convenient for your travels and appreciated the swift check-in process.However, we sincerely apologize for the error in your room allocation. This is not the standard of service we aim to provide, and we regret any inconvenience caused. Please be assured that we are reviewing our procedures to prevent such issues from happening in the future.We value your feedback and hope to have the opportunity to welcome you back and provide you with a seamless and comfortable stay.Best Regards, Carolene Bosco - General Manager.
doreen yeap
Double Room
Stayed in Nov 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Dec 13, 2024
Thanks for the good location. Very convenient to reach KLIA 2, nice and clean room .
Anonymous User
Double Room
Stayed in Oct 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Nov 24, 2024
The perfect location for a transit, especially if you have an early flight to catch the next morning. Room was basic. Towels, hairdryer and basic amenities were provided. It was less than 7min walk to KLIA2. And the best thing was they allow check in at 1400.
Response from Property: Dear Guest , Thank you for staying with us, we are pleased to know that you found it a convenient place to stay during your travels and that you enjoyed your stay with us. We look forward in welcoming you back in the near future. Regards, Carolene Bosco- General Manager
Zoe
Double Room
Stayed in Oct 2024
Couples
3 review
4.7/5
Amazing
Posted on Nov 16, 2024
Tune hotel is super convenient for us who arrive KLIA late around midnight, we just need to walk 10minutes, it takes some times on check-in but the process is very fast and go smoothly. The toilet and hotel room is clean.
If we have any late or early flight, we definitely will choose here again.
Response from Property: Dear Zoe, thank you for staying with us, we are pleased to know that you found it a convenient place to stay during your travels and that you enjoyed your stay with us. We look forward in welcoming you back in the near future. Regards, Nurafifah – Duty Manager.
Mel22
Double Room
Stayed in Oct 2024
Couples
15 review
4.2/5
Very Good
Posted on Nov 16, 2024
Tune Hotel at KLIA2 is the perfect choice for travelers needing a convenient and comfortable stay near the airport. Located just a short walk from the terminal, it’s ideal for early flights, layovers, or a quick rest between trips.
The rooms are compact but well-equipped with everything you need, including a comfortable bed, air conditioning, and a hot shower. Despite being close to the airport, the soundproofing is excellent, so you can enjoy a peaceful sleep.
Response from Property: Dear Mel22, thank you for choosing to stay at Tune Hotel KLIA2. We are glad to know that you were overall satisfied with your stay, and it was a pleasure being of service to you. We hope that you will be able to visit us again so that we may extend our warm hospitality to you again! The team look forward to welcoming you back soon. Regards, Nurafifah – Duty Manager.
Lucasngws
Double Room
Stayed in Oct 2024
Solo travelers
2 review
4.7/5
Amazing
Posted on Nov 12, 2024
Stayed here due to layover and flight early in the morning. Walking distance from KLIA2. Room is clean but the bathroom is reek of cigarettes even though I air it out with bathroom door open for the whole time. It is definitely bad for those how cant stand the smell. Overall, it is at least 50% lower cost than of other hotels in KLIA2 premises. Suitable for a layover stay for morning flight. Will definitely stay here again.
Response from Property: Dear Lucasngws, thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to provide memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback. Regards, Nurafifah – Duty Manager.
NeverStopExploring
Standard Twin Room
Stayed in Oct 2024
Travel with friends
9 review
4.7/5
Amazing
Posted on Nov 14, 2024
Tune Hotel at KLIA2 is a top-notch choice for transit passengers. Conveniently located a short walk from the terminals, it offers comfortable rooms at an affordable rate, making layovers stress-free. The rooms are clean and efficiently designed, with cozy beds and soundproofing, ensuring a restful sleep despite the airport’s proximity. Staff members are friendly and helpful, making check-in and check-out quick and smooth. The hotel’s facilities, including free Wi-Fi, a 24-hour reception, and a convenient café, add extra convenience. Overall, Tune Hotel at KLIA2 is perfect for those seeking a practical, comfortable stay before or after a flight.
Response from Property: Dear NeverStopExploring, thank you for staying with us, we are pleased to know that you found it a convenient place to stay during your travels and that you enjoyed your stay with us. We look forward in welcoming you back in the near future. Regards, Nurafifah – Duty Manager.
Fidiatun Ismail
Double Room
Stayed in Oct 2024
Family
34 review
5.0/5
Outstanding
Posted on Nov 17, 2024
The closest hotel in Klia2.
Connected to airport
Many shop and food nearby.
5 minute walk to terminal KLIA2.
Definitely will come again.
Hotel is clean and smells good.
Response from Property: Dear Fidiatun Ismail, Thank you for your review and feedback. We are pleased that you had an enjoyable stay with us. We look forward to welcoming you back in the near future. Regards, Nurafifah – Duty Manager.
Qlob
Double Room
Stayed in Oct 2024
Solo travelers
34 review
4.2/5
Very Good
Posted on Nov 7, 2024
Weird to have a dj blasting super loud music at a hotel where people mostly want to rest between flights
Response from Property: Greetings from Tune Hotel, KLIA 2,Thank you for sharing your review with us. We do apologize if our services or facilities did not meet your expectations. Being a valued guest, we hope this will not deter you from staying with us again as we will strive to improve for the better.Thank you for your patronage and we do hope to have an opportunity to welcome you back again to Tune Hotel, KLIA 2.Warmest regards, Zaire Norzain - Assistant Manager
Guest User
Double Room
Stayed in Oct 2024
Solo travelers
5 review
4.0/5
Very Good
Posted on Nov 3, 2024
⭐️Pros:
The public spaces are spectacular!
I come here for the breakfast and love the ambience of the breakfast. Very open with a great food selection and fun airy design. Though the rooms are not much in way of design I spend most of my time in lobby and breakfast area and am happy!
⭐️Cons:
While the lobby and restaurants have a 4-5 star feel- the rooms are small and feel a bit cheap. For $120 USD you are getting a $40 USD room but you are paying for the convenience of being near the airport.
The soap and shampoo was a cheap branded plastic-wrapped soap that is made in a factory. They could definitely put a little more thought into these items.
Remember that this hotel is run by Air Asia - specialists in very cheap, bare bones flights. So they are experts in cutting corners to save a few dollars. The room amenities reflect this. At 16 square meters the room is pretty small and plain. Not that special in terms of design. They say they are voted as the Best Airport Hotel in Asia but I am suspicious of this vote for quality. I think they need to put some more work in to live up to this title.
As for getting to the hotel- This hotel is in a far corner of the airport next to the KUL T2 parking lot. So you need to plan at least a 30 minute walk/transfer time from baggage claim especially if you are coming from T1. (Including riding the KLIA train from T1 —> T2.) For that amount of time you could probably get a better quality hotel at a lower price that is a 5-10km taxi drive away from airport.
They promised a shuttle to T1 in their advertising but could not deliver other promise as it was not running that week I stayed. They made no effort to reimburse the broken promise.
Also the open air courtyard at their bar ( a very well planned and comfortable space) was blasting loud club music that echoed throughout the hotel until quite late at night. I appreciate the social atmosphere they want to cultivate and think some guests definitely enjoyed it. But surprising for an airport layover hotel where guests come in at all hours and are quite exhausted from long international flights. I would think for every 1 guest that enjoyed the loud music there are 5 guests who rather have a peaceful atmosphere.
Response from Property: Dear guest, thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to provide memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback. Regards, Nurafifah – Duty Manager.
Ainsyah
Double Room
Stayed in Oct 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Nov 9, 2024
The staff are really helpful.. i just stayed for one night but overall my stay there was pleasant
Response from Property: Dear Ainsyah, thank you for choosing to stay at Tune Hotel KLIA2. We are glad to know that you were overall satisfied with your stay, and it was a pleasure being of service to you. We hope that you will be able to visit us again so that we may extend our warm hospitality to you again! The team look forward to welcoming you back soon. Regards, Nurafifah – Duty Manager.