To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.5
Amenities3.2
Service3.4
Cleanliness3.3
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All reviews(72)
Positive reviews(68)
Reviews with photos/video(17)
Negative reviews(4)
Guest User
Superior Room
Stayed in Mar 2024
Couples
71 review
4.5/5
Great
Posted on Mar 4, 2024
Generally it was a pleasant stay and great stay, as the Express hotel is within the airport, at the Satelite building.
Response from Property: Dear Valued Guest, thank you for taking a moment to share your experience at Sama-Sama Express Hotel KLIA. We are so pleased to hear you found our facilities and services to your liking. We look forward to welcoming you back soon.
Min2306
Superior Room
Stayed in Jan 2024
Couples
7 review
1.0/5
Posted on Jan 3, 2024
We didn't even make it to the hotel because we accidentally left the terminal and the airport staff wouldn't let us go back in. This is ridiculous as it wasn't stated anywhere about this. No warning, nothing.
Response from Property: Dear Min2306, thank you for taking your time to leave us with a rating. We have note on our official website and also on all our online booking platforms to not exit immigration. We hope we can host you on your next visit.
Edy
Superior Room
Stayed in Mar 2024
Friends
31 review
4.0/5
Very Good
Posted on Apr 28, 2024
Good stay for transit, easy location without pass immigration, Good service and very helpfull reception
Response from Property: Dear Edy, thank you for the great rating. On behalf of the team, we are contented to receive such valuable rating in order for us to strive for better. Hope to get to welcome you back with better experience!
Siew Peng Chok
Superior Room
Stayed in Feb 2024
Couples
14 review
4.0/5
Very Good
Posted on Mar 1, 2024
Just a 12 hours stay, nothing so special about this hotel because we choose it due to the location. Price is consider relatively expensive and room is old.
Response from Property: Dear Siew Peng Chok, thank you for leaving a perfect rating. It is a splendid feeling to receive positive feedback from our guest. Have a safe journey and till then, we hope to be at your service for your next visit.
Guest User
Superior Room
Stayed in Mar 2024
Family
1 review
4.0/5
Very Good
Posted on Mar 28, 2024
It’s was really good night stay at the Sama sama! Very clean and neat room was pretty good
Response from Property: Dear Valued Guest, we’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to our hotel for your next visit. Hope to see you soon!
chee han
Superior Queen Room
Stayed in May 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on Jun 5, 2024
Good place to overnight for transits. The room are clean and comfort.
Response from Property: Dear chee han, thank you for sharing with us your experience and journey. Hope to see you soon with better experience.
SAKTHIVEL
Superior Queen Room
Stayed in Jun 2024
Family
1 review
4.2/5
Very Good
Posted on Jun 18, 2024
Excellent hotel for transit travelers
Response from Property: Dear Valued Guest, thank you for sharing with us your experience and journey. Hope to see you soon with better experience.
CHIEN SHUN
Superior Room
Stayed in Mar 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Mar 17, 2024
good bed good people but facilitie very outdates
Response from Property: Dear CHIEN SHUN, thank you for providing us with your valuable rating. It means a lot to us as a motivational for our staffs to offer only the best services to our guests. Till then, take care and keep in touch with us via our social media.
Apple Lee苹果梨子
Superior Queen Room
Stayed in Jul 2023
Business travelers
10 review
5.0/5
Outstanding
Posted on Aug 2, 2023
It is convenient for those who are having transit schedule, it is a really nice places to rest
Guest User
Superior Twin Room
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on May 13, 2024
Always stay here when passing through.
Response from Property: Dear Valued Guest, thank you for being loyal to us and we hope it was a great stay. See you to many returns with us.
Datin Sri Nor Harlina
Superior Twin Room
Stayed in Sep 2023
Business travelers
150 review
4.0/5
Very Good
Posted on Sep 17, 2023
Good hotel. Just stayed for a transit so nothing much to do.
Guest User
Superior Room
Stayed in Nov 2023
Couples
1 review
5.0/5
Outstanding
Posted on Nov 30, 2023
Amazing experience and convenient location
Response from Property: Dear Valued Guest, thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our guests.
Guest User
Superior Room
Stayed in Dec 2022
Family
23 review
5.0/5
Outstanding
Posted on Dec 20, 2022
The express hotel manager Mr Daniel a Christian Indian is very professional polite patience efficient and very very pleasant attitude
Myself and my son enjoyed the night stay at the airport
The night shift cafe staff so friendly helpful very polite and professional and very patience and pleasant attitude
They deserve to give a good warm pad for doing such a excellent job
Response from Property: Dear Valued Guest, thank you for taking your time to leave your rating for our hotel. We are glad that you've enjoyed your stay here and hope to get to welcome you back in the future soon! Kindly note that your rating means a lot to us as it would only motivate us to provide only the best service. Till then, have a good day!
AcNiyaz
Superior Queen Room
Stayed in Sep 2022
Family
20 review
4.0/5
Very Good
Posted on Sep 13, 2022
************* nice hotel.
Response from Property: Dear _TSMY4c, we are so grateful for your kind rating. Thanks for sharing your review with us and the community. See you soon!
Sansankoo
Superior Room
Stayed in Apr 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Apr 24, 2024
Very gd hotel
Response from Property: Dear Sansankoo, it will always be our pleasure to welcome you back! Till then, take care :)