The Crown Hotel @ KLIA Reviews

Response from Property: Dear Guest User,Thank you for your kind words! We’re thrilled to hear that you enjoyed the spacious, clean, and elegantly decorated room. It’s wonderful to know that the attention to detail, including the plush bedding and well-appointed ensuite bathroom, contributed to your comfort after a day of exploring the city.We look forward to welcoming you back to The Crown Hotel for another pleasant stay.Best regards,The Crown Hotel Team

Response from Property: Dear Guest User,Thank you for your feedback. We’re pleased to hear that you found our service to be good. However, we apologize for the inconveniences you experienced with the facilities, including the missing TV remote, insufficient toilet tissue, and the difficulty with the iron.We will address these issues with our team to improve our services and ensure a better experience for future guests. Your comments are invaluable to us, and we hope to have the opportunity to provide you with a more comfortable stay in the future.Best regardsThe Crown Hotel

Response from Property: Dear Guest,Thank you for your kind words and for choosing The Crown Hotel for your transit stay. We're delighted to hear that you found our location convenient and that you're planning to stay with us again.We look forward to welcoming you back soon!Best regards,The Crown Hotel Team

Response from Property: Dear Edward Jeffy,Thank you for sharing your feedback. We sincerely apologize for the issues you encountered during your stay. It’s concerning to hear about the problems with the air conditioning, cleanliness, and bathroom facilities.Please be assured that we take these matters seriously and will address them with our maintenance and housekeeping teams to ensure improvements are made. Your comfort and satisfaction are important to us, and we hope you might consider giving us another chance to provide you with a better experience in the future.Best regards,The Crown Hotel Team

Response from Property: Dear Naema Nayan ,Thank you for your kind words! We're glad to hear that The Crown Hotel provided a convenient place for your early flight. We aim to make our guests' travels as smooth and comfortable as possible.We hope to welcome you back whenever your travels bring you to the area again.Best regards,The Crown Hotel Team

Response from Property: Dear Apple,Thank you for your feedback! We’re glad to hear that you found our location near KLIA convenient for your needs. We hope to welcome you back to The Crown Hotel in the future.Best regards,The Crown Hotel Team