Hotels near Camino Can Botana, Serra De Tramuntana

The rooms and general hotel surroundings were very clean, tidy, and heart-warming! Several members of my family and myself booked several rooms in preparation for my wedding day last 15 March. The whole experience was made more special by the very warm and friendly staff who greeted and congratulated us on my big day. I certainly recommend this hotel to everyone visiting Soller and the nearby towns in Palma. It made my special day more enjoyable!

First time staying here (as we wanted a change/to try a different hotel) and our experience was very stressful. We arrived at our hotel and got put in a room where the shower would flood the bathroom, the lights did not work/flicker and the air con did not work properly. This was uncomfortable in the 28/30 degree heat. We reported this to a lady on the reception who was very dismissive and rude. She did not help at all. I spoke to another member of staff who was very helpful, he came up to the room and tried to sort things for us. He said he would send maintenance to the room the next day. He explained they were fully booked otherwise they would have moved us room. At one point they explained they would swap the faulty room for new guests that were arriving so it would be someone else’s problem which is awful... There was no improvement over our 5 day stay which was very disappointing, whilst I completely appreciate they were fully booked, the rude staff on reception each morning made it completely worse. The food and pool area was good, fresh towels and a nice area to sun bathe although due to the issues with the room and staff, I wouldn’t stay here again.

This was a lovely hotel! Staff was very friendly and helpful to span-glish speaking Americans! I did my best! The breakfast buffet was awesome! They even helped coordinate a rental car for our day excursion across the island!! My only disappointment was I underestimated the time and distance to/ from Palma. Camp de Mar is a quaint beach town! The bus system is great going to/ from Port d’Andratx.

Hit and miss I will find this review quite difficult to write as the Cupido has many good points, but, unfortunately for us, I think the negative aspects just about outweighed the positives. The main asset the hotel has is its staff who are hardworking and happy in their roles and constantly engage in a cheerful manner with guests throughout the day... they really are fantastic and a credit to the company. There are little touches that are very pleasing such as for the first welcome drink they don’t just offer you a watered down orange juice or 1/2 inch glass of wine but more or less anything you want from the bar (obviously within reason) such as tea, coffee, glass of wine or full pint of beer... good start! When by the pool or roof terrace the lovely staff will come round and offer you free slices of cold water melon to cool you off a bit... all thoughtful gestures. The rooms appear to be very hit or miss, we started with a definite 'miss' initially with a tiny dark room (no balcony) tucked in the corner of the building with a very small single window looking out onto the blocked out side of someone’s balcony about 3ft. away (see photos) - the bigger window to the right wasn’t ours. Admittedly we booked a room without balcony as we had no choice when booking with Jet2, however, Jet2 don’t appear to charge extra for a balcony room anyway - it was just that they had none left - so this shouldn’t really have affected what room we were allocated. But this is where the lovely staff come into play again, between the manageress Carlota and the lovely receptionist Paula, after 2 nights they managed to swop our room to one that still had no balcony but was bigger, brighter, floor to ceiling window with superb sea view... what a difference! We were 2 weeks half board so you would have thought they’d have put someone that was only staying a few days on B&B in the first room to save us the embarrassment of having to ask to move. We would have been really miserable in that dark room for the whole fortnight. We were half board and are by no means fussy eaters but we thought the evening meal choice very limited even for a small hotel. There was literally one meat, one fish, one pasta and one grill station choice - none of which were very appealing. There isn’t even the choice of something like pizza which is usually on every hotels menu. These were accompanied by a choice of one vegetable and one style of potato. Even my partner who will hoover up anything didn’t enjoy any of the evening meals. But to counteract that the breakfast was okay and the morning machine coffee was the best I’ve had in a long time. As I say hit and miss. The communal areas of the hotel are lovely and everywhere is spotless but, as others have stated, it is in a rather noisy area (even in low season) with street bar music finishing after 2am., people shouting in the street in the early hours and the glass and bin wagons making an awful racket around 6am. which isn’t very condu

Overall, we felt very comfortable in the hotel. It was clean and the service was good. All of our requests were fulfilled, such as renting a parasol or having breakfast outside of regular hours. The location is very central and a few meters from the beach. The hotel also had several pools and roof terraces that were very pleasantly designed. Our room also had a sea and city view with a spacious balcony. The room furnishings were functional and the bed was very comfortable (king size plus). The breakfast was varied, there was a good selection of fresh fruit, and the coffee was also very good. Most of the guests were English, but the atmosphere was relaxed and uncomplicated. We would definitely recommend the hotel.

We used this hotel as a base for exploring the west coast of Mallorca on our motorbike. We had a good size room overlooking the pool with a comfortable bed and a nice sized bathroom. They even suggested parking our bike in the garage, which was nice. We stayed half board and found the food choice to be good for both breakfast and dinner, even providing an early breakfast on the day we left. All the staff were very friendly and helpful