Hotels near Cases de Cala Lladó, Serra De Tramuntana

Hit and miss I will find this review quite difficult to write as the Cupido has many good points, but, unfortunately for us, I think the negative aspects just about outweighed the positives. The main asset the hotel has is its staff who are hardworking and happy in their roles and constantly engage in a cheerful manner with guests throughout the day... they really are fantastic and a credit to the company. There are little touches that are very pleasing such as for the first welcome drink they don’t just offer you a watered down orange juice or 1/2 inch glass of wine but more or less anything you want from the bar (obviously within reason) such as tea, coffee, glass of wine or full pint of beer... good start! When by the pool or roof terrace the lovely staff will come round and offer you free slices of cold water melon to cool you off a bit... all thoughtful gestures. The rooms appear to be very hit or miss, we started with a definite 'miss' initially with a tiny dark room (no balcony) tucked in the corner of the building with a very small single window looking out onto the blocked out side of someone’s balcony about 3ft. away (see photos) - the bigger window to the right wasn’t ours. Admittedly we booked a room without balcony as we had no choice when booking with Jet2, however, Jet2 don’t appear to charge extra for a balcony room anyway - it was just that they had none left - so this shouldn’t really have affected what room we were allocated. But this is where the lovely staff come into play again, between the manageress Carlota and the lovely receptionist Paula, after 2 nights they managed to swop our room to one that still had no balcony but was bigger, brighter, floor to ceiling window with superb sea view... what a difference! We were 2 weeks half board so you would have thought they’d have put someone that was only staying a few days on B&B in the first room to save us the embarrassment of having to ask to move. We would have been really miserable in that dark room for the whole fortnight. We were half board and are by no means fussy eaters but we thought the evening meal choice very limited even for a small hotel. There was literally one meat, one fish, one pasta and one grill station choice - none of which were very appealing. There isn’t even the choice of something like pizza which is usually on every hotels menu. These were accompanied by a choice of one vegetable and one style of potato. Even my partner who will hoover up anything didn’t enjoy any of the evening meals. But to counteract that the breakfast was okay and the morning machine coffee was the best I’ve had in a long time. As I say hit and miss. The communal areas of the hotel are lovely and everywhere is spotless but, as others have stated, it is in a rather noisy area (even in low season) with street bar music finishing after 2am., people shouting in the street in the early hours and the glass and bin wagons making an awful racket around 6am. which isn’t very condu

I felt so good that I extended my stay... Everything was beautiful, from the view to the swimming pool to the gym and what about the spa and restaurant... Fantastic on the 9th floor!

The location of the hotel is very good, the scenery is beautiful, the facilities are simple and economical. 🚗 Traffic: Easy parking and suitable for self-driving.

I saw a lot of bad reviews before departure, so I checked into this hotel with trepidation; I didn't expect the bad reviews in the reviews to be completely false! As a senior traveler, I have stayed in countless star-rated hotels. This one feels pretty good to me. The location of the hotel is very good, you can walk to the beach, and the service attitude of the staff is excellent. There is no regional discrimination at all. Breakfast and There are many kinds of dinner, the swimming pool is small, but the atmosphere is good, especially in the morning, the music is very loud, the only disadvantage is that the design of the shower in the room is not good, after taking a shower, the water in the bathroom overflows the door, it takes a long time careful! Overall, I am satisfied and have a pleasant journey!

First time staying here (as we wanted a change/to try a different hotel) and our experience was very stressful. We arrived at our hotel and got put in a room where the shower would flood the bathroom, the lights did not work/flicker and the air con did not work properly. This was uncomfortable in the 28/30 degree heat. We reported this to a lady on the reception who was very dismissive and rude. She did not help at all. I spoke to another member of staff who was very helpful, he came up to the room and tried to sort things for us. He said he would send maintenance to the room the next day. He explained they were fully booked otherwise they would have moved us room. At one point they explained they would swap the faulty room for new guests that were arriving so it would be someone else’s problem which is awful... There was no improvement over our 5 day stay which was very disappointing, whilst I completely appreciate they were fully booked, the rude staff on reception each morning made it completely worse. The food and pool area was good, fresh towels and a nice area to sun bathe although due to the issues with the room and staff, I wouldn’t stay here again.

Hotel was in a fantastic location to enjoy surrounding coves, beaches and restaurants. Staff were very polite and helpful with all our requests. The room had great views over the pool and sea and I enjoyed very much being able to swim off the rocks from the hotel. Would stay here again.

The rooms and general hotel surroundings were very clean, tidy, and heart-warming! Several members of my family and myself booked several rooms in preparation for my wedding day last 15 March. The whole experience was made more special by the very warm and friendly staff who greeted and congratulated us on my big day. I certainly recommend this hotel to everyone visiting Soller and the nearby towns in Palma. It made my special day more enjoyable!