Sestri Levante Spa Hotels

******DO NOT STAY HERE!!! Words can’t describe the experience we had here. I’ve travelled extensively and honestly NEVER ENCOUNTERED AN EXPERIENCE LIKE THIS. We were given an ATTIC ROOM WITH NO WINDOWS, a slanted roof that did not fit my 6 foot height and the entrance to which required a precarious walk along an unfinished walkway outside. None of this was disclosed when we booked this. They consider this a normal room in this hotel, it was not a discounted room, WE BELIEVED WE WERE BOOKING A NORMAL ROOM. The room alternated between sweltering hot due to it being the attic and freezing due to the AC blasting cold air into a tiny tiny room. When we checked in, we initially raised our concern with the front desk clerk and she apologized and assured us that they could move us rooms the following morning. The next morning, we came down to change rooms and were COMPLETELY GASLIGHTED BY THE STAFF. They first refused to change rooms, then they pivoted and wanted to shift us into a new room each morning so that we would have moved each day of our three night stay. All of these options, they insisted were going to cost us almost double the already OVERPRICED COST we had already paid through Booking. ThIS WAS NOT THE CRAZIEST PART. THE CRAZIEST PART was that the front desk clerk, Martino, kept saying that there was nothing he could do, that it was up to the manager. ALL THE WHILE, Andreoli, the manager, was sitting 5 feet behind him, refusing the speak to us. REFUSING! I kept asking if I could please speak with him directly, and he continued to refuse to talk with us, and Martino just kept saying that we should be interacting with him, but then claiming he, Martino, had no control, ‘because he is just a desk clerk.’ This was not a language issue, as I speak Italian and I heard Andreoli speaking perfect English. I have literally never encountering something like this in my life, where the manager is right there and refused to speak with us. IT WAS INCREDIBLY OFFENSIVE. When I raised the issue that the price they wanted to charge us for changing rooms was way over the standard price for the region, he said that Americans are wealthy and always willing to pay this cost because we earn so much more than Italians. If it were just a sub-par room, so be it. But I have never been treated this way while traveling, or been gaslighted in this way, Martino claiming that the desk clerk from last night who had offered us a room was wrong. Lastly, when we parked the car in their lot, they gave us a ride back to the hotel IN ANOTHER GUEST’S CAR! They lost our key in that car and now we are waiting for the hotel to take responsibility and get us our keys back. I REPEAT, DO NOT STAY HERE. We are still in a battle trying to get refunded from the rest of our stay, as after this crazy strange encounter and the way we were treated, WE DID NOT FEEL SAFE STAYING HERE.

The hotel rooms are very very beautiful, the sea view is very beautiful, especially the restaurant, and the view of the swimming pool are first-class, I will choose here again.

When you a stay at Hotel Due Mari in Sestri Levante, you'll be on the waterfront, just steps from Spiaggia di Portobello and Convento dell'Annunziata. This spa hotel is 0.1 mi (0.1 km) from Libera Beach and 0.1 mi (0.2 km) from Bay of Silence.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, an indoor pool, and a spa tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).Satisfy your appetite for lunch or dinner at Il Viridarium, a restaurant which specializes in Regional cuisine, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is available for a surcharge.Make yourself at home in one of the 50 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.

With a stay at this villa in Sestri Levante, you'll be 6.4 mi (10.3 km) from Spiaggia di Portobello and 6.9 mi (11.1 km) from Bay of Silence. This villa is 8.4 mi (13.5 km) from Lavagna Beach and 13.2 mi (21.2 km) from Chiavari Beach.Head down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities including hot springs and a seasonal outdoor pool. This villa also features complimentary wireless internet access, concierge services, and charcoal grills.Wrap up your day with a drink at the beach bar. English breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.Featured amenities include luggage storage and laundry facilities. Free self parking is available onsite.Make yourself comfortable in this villa, which has a kitchen. There's a private balcony. A 40-inch flat-screen television with satellite programming provides entertainment, while complimentary wireless internet access keeps you connected. Conveniences include a desk and a separate sitting area.