Park Mall Hotel & Conference Center Reviews
Park Mall Hotel & Conference Center
5CR5+7XP, ALN Ave, Setif, 19000, AlgeriaView Hotel Details
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1 night
Park Mall Hotel & Conference Center Guest Reviews
4.2/5
Very Good
41 review
Verified reviewsLocation4.3
Amenities4.2
Service4.2
Cleanliness4.3
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All reviews(41)
Positive reviews(29)
Reviews with photos/video(5)
Anonymous User
Deluxe Room
Stayed in Jul 2024
Business travelers
4 review
Outstanding
Posted on Jul 10, 2024
The location is excellent, convenient for shopping and eating, just above the largest shopping mall. The room facilities are quite satisfactory.
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Guest User
Deluxe Room
Stayed in Dec 2023
Business travelers
7 review
Outstanding
Posted on Dec 22, 2023
Facilities: relatively new, very comfortable to live in
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Florazz805
Deluxe Double or Twin Room
Stayed in Aug 2024
Business travelers
2 review
Amazing
Posted on Aug 25, 2024
房間超級大，定的商務房，酒店位置非常好，酒店旁邊就是一個當地的公園，旁邊有遊樂場，酒店旁邊就是購物廣場，各種商店都有，廣場內有當地的超市，這裏人特別多，不知道是因為市中心還是因為暑假的關係，總之非常熱鬧，酒店出來左邊馬路上好幾家吃飯的飯店。如果是來旅遊，選擇住在這裏也不錯。入住還發生了一個小插曲，酒店的熱水系統壞了，害得我們一晚上沒有熱水，好在及時聯繫了攜程客服很快搞定了。總之這個酒店算是當地檔次還不錯的，可以再次考慮。
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Anonymous User
Deluxe Room
Stayed in Mar 2024
Solo travelers
3 review
Great
Posted on Apr 6, 2024
服務一般，性價比不高
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Nacera moussouni
Business Room
Stayed in Sep 2023
Couples
2 review
Outstanding
Posted on Nov 28, 2023
Super hôtel, proche transport et surtout centre commercial a côté et la grande roue animation pour les enfants. Je recommande cet hôtel car il est magnifique
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Nadir Amrouni
Business Room
Stayed in Jul 2022
Solo travelers
6 review
Outstanding
Posted on Jul 31, 2022
Hôtel bien situé, très moderne et adapté à un public international. Magnifique piscine et terrasses incroyables.
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Guest User
Junior Suite
Stayed in Jul 2023
Business travelers
21 review
Outstanding
Posted on Aug 14, 2023
房間比較小，早餐一般，
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Scenic09841367838
Stayed in May 2024
Business travelers
Very Good
Posted on May 9, 2024
The hotel is well located, with clean rooms and quality service. I have encountered some problems but I can understand given the fact that the hotel is independent and does not belong to any hotel chain, although the service provided approaches that I find in Bonvoy or IHG quality hotels. The rooms are spacious almost had everything I needed. I was just annoyed by the fact that bathrooms did not have water which was very weird for a hotel in Algeria. There was also problem in the shower that needed fixing, like it would have been nice if it was detected and fixed before a guest can see it. Another weird thing is the fact that the hotel had policy of not allowing food from outside into the rooms. This annoyed me a because they are trying to promote the restaurant of the hotel but giving safety of guests as explanation for the rule. Overall the experience was good, and I’d definitely would like to stay there again. I just hope I won’t have to deal with this minor issues again.
Response from Property: Dear Valued Guest, Thank you for taking the time to share your detailed feedback about your recent stay with us. We are pleased to hear that you appreciated our convenient location, the cleanliness of our rooms, and the quality of our service. We sincerely apologize for the issues you encountered during your stay, particularly and the problem with the shower. We understand how frustrating these problems can be, and we apologize for any inconvenience they may have caused. Please rest assured that we take your comments seriously and have taken immediate steps to address and resolve these issues to prevent them from happening again in the future. Regarding our policy of not allowing outside food into the rooms, we understand that this might be inconvenient. This rule is in place for food safety and hygiene reasons, but we will review how we communicate this policy to ensure it is better understood by our guests. We are glad to know that, despite these inconveniences, you had an overall good experience and that you would consider staying with us again. We will do everything possible to ensure that your next visit is perfect and free of any issues. Thank you once again for your valuable feedback. We look forward to welcoming you back and providing you with an even better experience. Best regards,
nassima a
Stayed in Aug 2024
Family
Outstanding
Posted on Aug 13, 2024
Excellent hotel! Big, comfortable rooms. pool is nice warm for children. The dishes are diversified and delicious excellent breakfast. The staff are very nice. I can recommend it proudly for your staying in Setif.....................
Response from Property: Dear Madam, Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed our comfortable rooms, warm pool, and delicious, varied dishes. It’s also great to know that our staff made your stay pleasant. Your recommendation means a lot to us, and we look forward to welcoming you back to Setif in the future. Best regards, Lina KHOUALED Marketing Coordinator
41anca2014
Stayed in Jan 2024
Family
Outstanding
Posted on Jan 30, 2024
Well positioned hotel, impeccable room, excellent breakfast. We stayed only one night but we were impressed by the cleanliness and the friendly staff. It has the advantage that it is positioned close to the mall and tourist attractions. I warmly recommend it.
Response from Property: Thank you for choosing to stay with us and for sharing your positive experience. Your 5/5 rating means a lot to us, and we're thrilled to know that you had a pleasant stay. We're always striving for perfection, and we appreciate your feedback. We hope to welcome you back soon!
Guest User
Stayed in Sep 2024
Family
Outstanding
Posted on Sep 12, 2024
Nous y sommes actuellement, nous avons été très bien reçus, le personnel est au petit soins, les chambres très propres, et modernes franchement ça nous a fait oublié la nuit horrible que nous avons passé à tabarka Bravo bravo Bonne continuation
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Lateb S
Stayed in Aug 2024
Family
Outstanding
Posted on Aug 29, 2024
Très belle hôtel , bien situé idéal top l’accueil , le service et très propre bien sécurisé. Le petit déjeuner magnifiques nombreux choix . Idéal en famille en couple . Avec une superbe piscine un beaux salon de réception salle de sport et super resto au 17eme étage avec vue panoramique sur la ville Setif .
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amina d
Stayed in Aug 2024
Family
Outstanding
Posted on Aug 21, 2024
Magnifique hôtel je recommande fortement Chambre spacieuse et propre Personnel au top très réactif Joli déco Hôtel luxueux Très bon petit déjeuner Emplacement idéal le mall juste a côté est un très bon atout Dispose d'un parking gratuit
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Malik B
Stayed in Aug 2024
Family
Outstanding
Posted on Aug 14, 2024
Super séjour accueil au top personnel hyper sympathique propreté confort le tout 10 sur 10 Un seul bémol les clients sont mal élevé désolé gâchis au niveau du restaurant il remplisse leurs assiettes et ne mangent à peine la moitié certe buffet à volonté se qui ne signifie pas gâchis de la nourriture pense au enfants qui non rien à mangé et les parents qu'elle éducation et exemple pour vos enfants j'en était écœuré
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Houria G
Stayed in Jul 2024
Family
Outstanding
Posted on Jul 27, 2024
Très bon Hotel, très propre, je ne me lasserai pas de cette hôtel car c’est le meilleur que j’ai trouvé sur Setif le petit déjeuner très bien l’accueil super bien surtout la demoiselle maya. Qui est très gentil, donc je vous conseille cette hôtel est un hôtel familial.
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