Barceló Sevilla Renacimiento

Barceló Sevilla Renacimiento Reviews

Barceló Sevilla Renacimiento

Av. Álvaro Alonso Barba, s/n, Seville, Andalusia, 41092, SpainView Hotel Details
Barceló Sevilla Renacimiento
Barceló Sevilla RenacimientoBarceló Sevilla RenacimientoBarceló Sevilla Renacimiento
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Barceló Sevilla Renacimiento Guest Reviews

4.3/5
Very Good
108 review
Verified reviews
Location4.4
Amenities4.3
Service4.3
Cleanliness4.4
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All reviews(108)
Positive reviews(8)
Guest User
Deluxe Premium Room
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 7, 2024
Beautiful hotel, pool and bar, facing the magical island, we will repeat
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Response from Property: Dear Guest,First of all, we would like to thank you for choosing our hotel Barceló Sevilla Renacimiento for your visit to Seville and for recommending us to the travelling community, this is, without a doubt, the best reward for all of us.We are very pleased that you enjoyed your stay at the Barceló Sevilla Renacimiento.We are delighted that you enjoyed our hotel, the pool and the bar, as well as the proximity to the Isla Mágica park. It is gratifying to know that our facilities and location have contributed to a memorable experience and that you consider repeating it.Once again, we thank you for choosing our hotel for your holiday and we hope to have the opportunity to serve you again in the future.Mercedes Puente Guest Experience Manager Barceló Sevilla Renacimiento
Guest User
Deluxe Premium Room
Stayed in Apr 2024
Couples
19 review
3.2/5
Posted on May 9, 2024
This hotel is only suitable for tour groups! It is really not suitable for individual travel! 1. The service is not comprehensive! No bottled water in the room! 2. It is far from the city, and the taxi costs 10 euros. 3. The breakfast is good, but the quality is average! 4. When checking out, they said we used the drinks in the refrigerator!
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Response from Property: Dear guests, hello! Thank you very much for leaving us your valuable suggestions despite your busy schedule! We regret the inconvenience you mentioned during your experience at Barceló Sevilla Renacimiento. Regarding the issue of guest room water, all our rooms are equipped with free bottled water. We are sorry that your room could not be replenished in time. As for the location from the city center, although we are a little far from the city, we believe that the tranquility of the hotel will also add to your stay. We generally receive positive reviews for the breakfast you mentioned, which includes a variety of hot and cold dishes, fresh fruits, and a variety of breads and pastries. We will continue to work hard to ensure the high quality of the food. Regarding the misunderstanding upon check-out, we would like to assure you that our team is always committed to fair and transparent service and we are deeply sorry for any misunderstanding. We sincerely look forward to your visit again. We will provide you with a better accommodation experience and wish you a happy life! Mercedes Puente Guest Experience Manager Barceló Sevilla Renacimiento
DorisDodo
Deluxe Premium Room
Stayed in Sep 2023
Couples
18 review
4.0/5
Very Good
Posted on Oct 11, 2023
The overall feeling is pretty good. I don’t know why the room is reserved for one person by default, and only one person has towels and toothbrushes. No slippers. Water was only given on the first day. The service attitude of the staff is very good.
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Guest User
Deluxe Premium Room
Stayed in Sep 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Nov 17, 2024
Unique and comfortable
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Response from Property: Dear guests, hello! Thank you for choosing our hotel, we are honored to serve you! We are delighted that you enjoyed the unique character and comfort of Barceló Sevilla Renacimiento. Barceló Sevilla Renacimiento is always committed to providing customers with a high-quality accommodation experience and first-class service. Our rooms are stylishly designed, and every service provided is designed to ensure your stay is as enjoyable and comfortable as possible. With your trust in mind, we will continue to make progress and are always ready to provide you with more perfect services. We look forward to your visit again! Mercedes Puente Guest Experience Manager Barceló Sevilla Renacimiento
Guest User
Deluxe Premium Room
Stayed in Apr 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on May 8, 2024
Very good, cost-effective
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Response from Property: Dear guests, hello! Thank you for choosing our hotel, we are honored to serve you! We are very happy to add pleasant memories to your trip! We are very grateful for your positive review of our hotel's overall service! Providing guests with a high-quality and comfortable living environment and a home-like stay atmosphere is our work purpose and unremitting pursuit! We will continue to uphold the warm and caring service concept to make you feel the warmth of home here. With your trust in mind, we will continue to make progress and are always ready to provide you with more perfect services. We look forward to your visit again! Mercedes Puente Guest Experience Manager Barceló Sevilla Renacimiento
Guest User
Deluxe Premium Room
Stayed in Mar 2023
Family
1 review
5.0/5
Outstanding
Posted on May 2, 2023
Very rewarding breakfast. Fresh and spacious room. Wc...should have a toilet brush. The pool is also very nice.
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Sabrina
Deluxe Premium Room
Stayed in Jan 2022
Couples
1 review
5.0/5
Outstanding
Posted on Feb 18, 2022
Very nice hotel! Breakfast at the top. Remote but easy to access by transport (bus), taxi. The staff is attentive and very helpful.
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Response from Property: Dear guest, Thank you very much for the time you have taken to share your personal impressions of your stay at our Barceló Sevilla Renacimiento hotel. We always welcome feedback from our guests as it allows us to constantly improve the experiences we deliver. We are sorry that our location did not suit you completely. It is generally appreciated by our guests. We are glad, however, that you enjoyed your stay. For breakfast, we strive to guarantee a wide variety of options to satisfy both gourmets and those looking for healthy options to guarantee an excellent start to the day for everyone, so every morning we provide a assortment of hot and cold, sweet and savory options as well as a selection of fruits. We make sure to offer it at the best price. We are glad you enjoyed it. Thank you for your wonderful comments on the service. These were of course shared with the whole team. It is always a great source of motivation for our staff to learn that our guests appreciate the quality of service. Thank you again for your kind appreciation of our hotel, we hope to have you again soon among us. Cordially Lidia Lopez Guest Experience Manager - Barceló Sevilla Renacimiento
Guest User
Deluxe Premium Room
Stayed in Jan 2022
Couples
17 review
4.0/5
Very Good
Posted on Feb 9, 2022
The location is not in the city center, but taking a taxi to the city center is not expensive. The hotel is new except for the old room door. I don't understand why it is necessary to put two small beds together in a room with a big bed, it is very uncomfortable for couples to live in.
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Response from Property: Hello dear guests! Thank you for your trust and feedback in our hotel! Just 5 minutes' drive from the center of Seville, our hotel features a seasonal outdoor swimming pool, a heated swimming pool and gardens, and is 200 meters from the Magic Island theme park. The hotel's elegant rooms feature modern décor. They are equipped with a flat-screen satellite TV and a private bathroom. Free WiFi is available throughout the hotel. We are very sorry that this room type has caused you inconvenience. Our hotel has a wide range of room types, and we will further improve the room type descriptions. If you have any questions during your next stay, we welcome you to contact us and we will adjust the room type for you based on the actual situation! Once again, we apologize for the inconvenience caused to you! We sincerely look forward to your visit again! wish you a happy life! Lidia López Guest Experience Manager - Barceló Sevilla Renacimiento