Hotel Boutique Elvira Plaza

Excellent accommodation in a most beautiful and quiet square So well placed Carlos on Boutique reception was very helpful and kind. Made our welcome excellent. Superb lunch in the quiet square from hotel restaurant Would definitely return

Great location in town and good price.

amazing calm and quaint. located in a very pleasant space with easy walking to sites, food and shopping. staff was attentive and helpful

It was a pleasant, spacious room, although there were some ants in the bathroom, likely due to the building's age and preservation by the city. Smoking is prohibited indoors. The staff was friendly, and communication was handled properly even before arrival.

Absolutely fabulous boutique hotel in the centre of the old town of Seville. Access to the Alcazar, Cathedral and Giralda tower is easy and about 5 minute walk away. The hotel is in a quiet pedestrianised square with bars and restaurants within a short distance. All of the staff I met were incredibly helpful and professional. I thoroughly enjoyed my stay and I can highly recommend this hotel.

The service was appallingly bad. We asked for early check in when we booked the room over 2 months before our stay and again the week before to which the hotel responded advising that they would try to accommodate this. Upon arrival the staff had no clue about early check in and we were told it would be 3pm as standard. We left our luggage and returned just after 3pm to be told the room wasnt ready and we had to wait. We left for a drink and when we returned it STILL wasnt ready. At this point we had seen 2 other couples check in, offered a glass of fizz and given their room key, we were not offered anything. Our room was dirty when we got the key with the floor evidently not clean. During our stay we did not get clean towels, our room was not cleaned one day despite leaving the please clean our room sign on the door, we did not get replacement coffee and milk, no loo roll. When asking the staff for these things they had no interest in helping. Shame as its a lovey little hotel in a very cute square but the staff seriously let this place down.

Great view from the terrace.

Me and my partner discovered 30+ bugs in the room on the first night and immediately went to the front desk to ask for another room/refund. We were told they were sold out for the night and to come back in the morning. Since it was 1 AM, we had no choice but to stay in the room. The next morning we were told there were still no rooms. We had asked the receptionist to tell the manager to contact us and she had told us we would receive a call. We did not receive any calls and had to actually follow up each day of our stay. It was very inconvenient and communication was lacking. Finally, the manager reached out and gave us the bad excuse that they would not be able to provide any sort of solution/compensation because they had apparently come to the room to check out the bug situation during the day but the do not disturb sign was on. They did not even try contacting us when they so called had come to the room. Additionally, the manger said that the "biodiversity of the environment" can cause bugs in the room. The bugs decreased in amount through the stay but the lack of communication and lack of solution from management is unacceptable. I would not recommend this property.