Occidental Sevilla Viapol Reviews

Response from Property: Dear guest,Thank you for sharing your opinion about your recent stay.We are glad to hear that you enjoyed our spacious rooms and convenient location next to the tram station. It's always our goal to provide a comfortable and enjoyable stay for our guests.We appreciate your feedback regarding the shower design and apologize for any inconvenience it may have caused. We understand that the design might not be ideal for everyone, and we will take your comments into consideration for future improvements.We look forward to welcoming you back. Best regards,María Pérez, Guest Experience Manager

Response from Property: Dear Guest, Thank you very much for your kind feedback.It is always a pleasure to receive positive feedback from our guests and we are glad that our location in proximity to public transport was ideal for you.We look forward to welcoming you back for another memorable experience.Best wishes,María Pérez, Guest Experience Manager

Response from Property: Dear Anonymous,Thank you for your review.We are sorry to hear that our location did not entirely meet your expectations due to its distance from the city center. We appreciate your recognition of the nearby tram and bus stops that provide convenient access to the city's attractions.Our team is delighted to know that you enjoyed the environment and found the rooms to be clean and well-equipped. It is also heartening to hear that our staff's warmth and friendliness contributed to a very good stay experience.We look forward to welcoming you back. Best regards,María Pérez, Guest Experience Manager

Response from Property: Dear Chen, Thank you very much for your kind feedback.We are, nevertheless, pleased that you had an enjoyable stay with us and that you found our hotel to be in a convenient location for your visit to Seville.We look forward to welcoming you back for another memorable experience.Best wishes,María Pérez, Guest Experience Manager

Response from Property: Dear Jacinto,Thank you for your review.We're thrilled that you enjoyed the comfort of our bedrooms, complete with high-quality mattresses and pillows, ensuring a restful night's sleep. It's wonderful to know that our cleaning service met your expectations, maintaining the high standards we strive for. We also take great pride in acknowledging special occasions, and we're glad our birthday gesture added a touch of joy to your stay.We acknowledge your observations regarding the common areas and appreciate your suggestion for a refresh; please know that we are continuously working on enhancing our guest experience. While we don't own the garage facility, we understand the convenience of accessible parking and will take your feedback into consideration as we seek to improve our amenities.Thank you for recommending our hotel and highlighting our prime location with easy access to various modes of public transportation.We look forward to welcoming you back. Best regards,María Pérez, Guest Experience Manager

Response from Property: Dear Guest,Thank you for taking the time to review your stay.We're delighted to hear that our strategic location provided you with convenient access to public transportation and the airport bus service. Our team is also thrilled to know that you appreciated the attentive service at the reception and our restaurant. We strive to offer a seamless and enjoyable experience for all our guests.We look forward to welcoming you back in the future, best regards,María Pérez, Guest Experience Manager

Response from Property: Dear Guest, Thank you very much for your kind feedback.We're pleased that you had a pleasant stay with us and appreciated our high standards.We look forward to welcoming you back for another memorable experience.Best wishes,María Pérez, Guest Experience Manager

Response from Property: Dear Guest, Thank you very much for your kind feedback.We are, nevertheless, pleased that you had an enjoyable stay with us.We look forward to welcoming you back for another memorable experience.Best wishes,María Pérez, Guest Experience Manager

Response from Property: 尊敬的賓客，您好！非常感謝您選擇入住我們的酒店並留下寶貴的建議！ 我們很高興您對Occidental Sevilla Viapol的整體體驗感到滿意。我們很高興您喜歡我們的房間，以及為您提供的充足熱水。同時，對您對我們前台團隊的熱情服務給予的積極評價深感欣慰。您對早餐的讚賞也讓我們備受鼓舞，我們自豪於提供多樣化的早餐，包括新鮮水果、穀物、奶酪和無麩質選項。此外，我們的酒店位置便利，靠近時尚的酒吧和餐館，包括距離僅有幾分鐘步行的Mesón Guadalquivir、Pura Gula Sevilla和Restaurante Baco，以及方便前往塞維利亞大教堂和西班牙廣場的輕軌站點。我們也為那些選擇步行探索周邊區域的客人提供地理位置上的便捷，以及周圍便利的超市選擇。真心希望您能夠再次入住來感受我們的進步！祝您生活愉快，旅途順利！María Pérez, Guest Experience Manager

Response from Property: Estimado huésped,En primer lugar, nos gustaría agradecerle que escogiera nuestro hotel Occidental Sevilla Viapol para su visita a Sevilla y por recomendarnos a la comunidad viajera, esto es, sin lugar a dudas, la mejor recompensa para todos nosotros.Gracias por hospedarse con nosotros y por estos minutos que se ha tomado para compartir la buena impresión que se lleva de su experiencia en nuestras instalaciones y, de manera especial, del excelente trato que ha recibido en todo momento.Una vez más le agradecemos su amable opinión de nuestro hotel y esperamos poder servirle de nuevo en el futuro.María Pérez, Guest Experience Manager

Response from Property: Dear guests, hello! Thank you for choosing our hotel, we are honored to serve you! We are sorry that some aspects of your stay did not meet your expectations. We understand your views on the bathroom layout and we will take your feedback into consideration to see if there is room for improvement to provide a more comfortable experience for all of our guests. Nonetheless, we hope you have the opportunity to experience our hotel restaurant during your stay! We sincerely look forward to your visit again. We will provide you with a better accommodation experience and wish you a happy life! María Pérez, Guest Experience Manager

Response from Property: Dear guest, hello! Thank you very much for leaving us your valuable suggestions in your busy schedule! We are glad that you are satisfied with the hotel's hardware. This is the direction we have been working hard to provide customers with a comfortable accommodation environment. Regarding the AirPods you lost after checking out, we are deeply sorry for the inconvenience caused to you. Please rest assured that we have informed the relevant departments of the matter for investigation. Since it takes time to verify, the response speed may be slow. We will deal with it as soon as possible and contact you in time to solve the problem for you. In the next work, we will pay more attention to the details of the work, and sincerely look forward to your visit again! I wish you a good mood every day! María Pérez, Guest Experience Manager

Response from Property: Dear Abdellah, thank you very much for your review. We are thrilled that you felt completely comfortable with us. Thank you for the particularly positive comments about our location and the friendly service of our staff. We are happy to pass on this praise. We look forward to welcoming you again. Kind regards, María Pérez, Guest Experience Manager