Pegasus Hotel Shah Alam

Pegasus Hotel Shah Alam Reviews

Pegasus Hotel Shah Alam

Pegasus Hotel Shah Alam L, Jalan Pahat L 15/L, Dataran Otomobil Seksyen 15, Shah Alam, Selangor, 40200, MalaysiaView Hotel Details
Pegasus Hotel Shah Alam
Pegasus Hotel Shah AlamPegasus Hotel Shah AlamPegasus Hotel Shah Alam
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Pegasus Hotel Shah Alam Guest Reviews

3.8/5
Good
291 review
Verified reviews
Location3.9
Amenities3.6
Service3.8
Cleanliness3.7
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All reviews(291)
Positive reviews(270)
Reviews with photos/video(89)
Awesome stay(73)
Friendly owner(25)
Strange smell in room(12)
Great value for money(12)
Great location(9)
Tasty food(7)
Clean bathrooms(4)
Negative reviews(21)
Guest User
Superior Room
Stayed in Sep 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Sep 19, 2024
Awesome stay here๐Ÿ‘๐Ÿผ๐Ÿ‘๐Ÿผ๐Ÿ‘๐Ÿผ Reasonable price, friendly staff, very clean room, quiet, spacious and cozy. Recommended๐Ÿฅฐ๐Ÿ’–
Guest User
Deluxe Twin Room
Stayed in Jun 2024
Solo travelers
4 review
3.2/5
Posted on Jul 23, 2024
My stay at the hotel was just nice. While it had free parking and was conveniently located near my meeting place, there were several issues. The water pressure was slow, and the glass in the bathroom was see-through, which was uncomfortable. Additionally, there was a smoking smell coming from other rooms, which was unpleasant.
Anonymous User
Deluxe Twin Room
Stayed in May 2024
Business travelers
34 review
5.0/5
Outstanding
Posted on May 20, 2024
Booking the room because of exhibition. Just beside the exhibition hall very convenient for us. Above my expectations.
Response from Property: Thank you for your positive review. We appreciate your feedback and are delighted to hear that you enjoyed your stay at Pegasus Hotel. Our team takes great pride in providing exceptional service, and it's rewarding to know that we met your expectations.
Adrien6160
Deluxe Queen Room
Stayed in May 2024
Couples
186 review
3.0/5
Posted on May 3, 2024
Nice place to stay at near shah alam town...very comfortable with a big room and space...suitable for family and couples...parking lot available with no payment
Response from Property: Dear Guest, Thank you for your review and for choosing our hotel. Iโ€™m happy that you enjoyed your stay and Iโ€™m looking forward to having you again as a guest in our hotel.
Dens ESK
Deluxe Queen Room
Stayed in Sep 2024
Solo travelers
1 review
3.7/5
Posted on Sep 13, 2024
- **Cleanliness (4/5)**: The hotel maintains a good standard of cleanliness, with rooms and common areas being kept tidy and presentable. - **Location (3/5)**: The location is average, possibly not as convenient for accessing certain attractions or public transportation as one would like, but it serves its purpose for travelers staying in Shah Alam. - **Service (4/5)**: The service provided by the staff is commendable. They are likely friendly and helpful, making the stay pleasant for guests. - **Amenities (4/5)**: The amenities available are sufficient and well-maintained, contributing to an overall comfortable experience, though there might be some room for improvement in variety or accessibility. Overall, itโ€™s a good option for solo travelers seeking a clean, comfortable hotel with helpful service, though the location could be more favorable.
Guest User
Deluxe Queen Room
Stayed in Jun 2024
Other
2 review
5.0/5
Outstanding
Posted on Aug 29, 2024
Good clean and nice stuff
Naz Lok
Deluxe Twin Room
Stayed in Jan 2024
Couples
6 review
3.0/5
Posted on Jan 29, 2024
Big room. Nice view. TV no signal. Call for technician but never come. Bathroom using frosted glass, not suitable for family. Not include prayer mat. Breakfast, no pastry.
Response from Property: Thank you for the review. We're committed to maintaining high standards of cleanliness and guest satisfaction. Your feedback helps us improve, and we'll intensify our efforts in training our housekeeping team and implementing rigorous quality control measures to ensure every guest enjoys a pristine stay. We appreciate your understanding and hope to welcome you back soon.
Umina
Superior Room
Stayed in Feb 2024
Booked for others
7 review
4.0/5
Very Good
Posted on Mar 2, 2024
Book for my husband as he has meetings nearby. Basic hotel. Overall, good.
Response from Property: Thank you for the review. We're committed to maintaining high standards of cleanliness and guest satisfaction. Your feedback helps us improve, and we'll intensify our efforts in training our housekeeping team and implementing rigorous quality control measures to ensure every guest enjoys a pristine stay. We appreciate your understanding and hope to welcome you back soon.
SpaceboyTerrance
Superior Room
Stayed in Feb 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on May 16, 2024
Yes I booked two rooms and definitely coming back again.. Here
Response from Property: Dear Guest, Thank you for your review and for choosing our hotel. Iโ€™m happy that you enjoyed your stay and Iโ€™m looking forward to having you again as a guest in our hotel.
Ghasturi Ramayah
Superior Room
Stayed in Jun 2024
Business travelers
1 review
2.2/5
Posted on Jun 20, 2024
I was staying there for 4 days for a business trip, the cleaning services totally disappointed me. The room was so small (Superior Room), the carpet didn't vacuum since i check in. The Room Tag ( for cleaning ) was in the floor for the past 4days and didn't hang back at the door knob. Even the used mug didn't wash for 4days.
Response from Property: Thank you for the review. We're committed to maintaining high standards of cleanliness and guest satisfaction. Your feedback helps us improve, and we'll intensify our efforts in training our housekeeping team and implementing rigorous quality control measures to ensure every guest enjoys a pristine stay. We appreciate your understanding and hope to welcome you back soon.
MUHAMMAD WAFA
Deluxe Twin Room
Stayed in Jun 2024
Family
3 review
4.5/5
Great
Posted on Jun 3, 2024
Bilik very nice for one night stay.agak besar utk traveller. Cuma cermin bathroom agak almost transparent.kalau nak mandi perlu tutup lampu bilik Dan toilet.utk couples okay.kalau family perlu coverup cermin dgn towel. Breakfast ok sesuai dgn harga bilik bole repeat for short escape
Response from Property: Dear Guest, Thank you for your review and for choosing our hotel. Iโ€™m happy that you enjoyed your stay and Iโ€™m looking forward to having you again as a guest in our hotel.
Athira Yasmeen Dato Zahid Abdul Majid
Deluxe Queen Room
Stayed in May 2024
Solo travelers
159 review
4.2/5
Very Good
Posted on May 30, 2024
Overall okay and so nice but not convenient! Please make it one mart and restaurant at downstairs
Response from Property: Dear Guest, Thank you for your review and for choosing our hotel. Iโ€™m happy that you enjoyed your stay and Iโ€™m looking forward to having you again as a guest in our hotel.
Elyana Mazhar
Superior Room
Stayed in Nov 2023
Business travelers
126 review
2.5/5
Posted on Nov 14, 2023
Tell the truth im not happy with my visit this time cause of this : 1) i got room no 5011 but when i access the room theres a hole on top of the cylling just right up infront of toilet and the whole carpet was burst wet with rain water plus the room smell so bad ๐Ÿ˜” 2) after i when down to ground floor inform the frontdesk person incharge that time about my previous room she change me to sama 5th Level but another room which is just beside of the previous room but guess what this time around the outcome i receive is room wasnt proper lock the door is wide open and more worst of the bedsheet havent tidy clean at all come on where the hell is the housekeeper??? how can management didnt alert about your staff and lend room key to new visito without checking the condition of your Property ๐Ÿคฌ (at this moment i feel so disappointed and herritated already) 3) but in the end luckily lady at frontdesk alert about my tempo and she again change me to another room still at 5th floor but this time bigger room without extra charge and bonus come with window and sideroad view otherwise i think my temperture will complete burst to radio active thanks to her for her quick alertโ€ฆ So moral of the story/review please Pegasus Hotel Management do your work and check your staffs (housekeeper) so visitor wont write review like me. Its never my attention to wrote like this since i use love spendings time here before ๐Ÿ˜ž
Response from Property: Thank you for the review. We're committed to maintaining high standards of cleanliness and guest satisfaction. Your feedback helps us improve, and we'll intensify our efforts in training our housekeeping team and implementing rigorous quality control measures to ensure every guest enjoys a pristine stay. We appreciate your understanding and hope to welcome you back soon.
Fairuz Ramli
Superior Room
Stayed in May 2024
Business travelers
23 review
4.5/5
Great
Posted on Jun 29, 2024
Room was comfy, breakfast was way too basic. I feel sorry for the foreign sport team that stayed at the same time as me. Gym equipment was great.
Response from Property: Dear Guest, Thank you for your review and for choosing our hotel. Iโ€™m happy that you enjoyed your stay and Iโ€™m looking forward to having you again as a guest in our hotel.
ROZIAH AHMAD
Deluxe Twin Room
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 5, 2024
Comfortable, safe and clean. And for breakfast is affordable and satisfied