Read the latest Holiday Inn Express properties reviews in Shanghai—see what guests loved.
Posted on Jun 15, 2026
Guest UserThe front desk staff upgraded my room for free this time, which was a pleasant surprise! The bedding was incredibly soft and comfortable, and the pillows offered just the right amount of support – once I lay down, I didn't want to get up. I slept like a log until I woke up naturally. Anything I needed, I could just call reception, and a robot would deliver it right to my door, which is amazing for someone like me who's a bit introverted! Superb experience!
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Price per night from:₹ 5,838
Posted on Sep 15, 2026|Standard Queen Room
ShitansigandeMy overall stay exceeded expectations! The room was much more spacious than I imagined, with plenty of room to move around, not cramped at all. The cleanliness was excellent, with even the corners well-maintained. The bathroom was dry and spotless, and the bedding was changed for each new guest, ensuring a comfortable night's sleep.
The service experience was fantastic, right from check-in. The staff were friendly and attentive, and any requests were handled promptly. The hotel environment was quiet, so I slept very well. The facilities were complete and comfortable to use, offering great value for money. I genuinely recommend it to everyone.
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Price per night from:₹ 5,057
Posted on Sep 1, 2026|Standard Double Room
samyjnaimThe area of those hotel was kind of disappointing. When you first look at the building, you don’t know what to expect as it’s kind of rundown, but as soon as you go inside, and then the rooms you can quickly realize that holiday and express still abide by their high standards. The bed is very comfortable. The room is very clean and it’s relevantly up kept. Breakfast is a huge buffet, which is always nice with Holiday Inn. Staff was very helpful. I had some issues with my Wi-Fi, but it seemed like it was something out of their control. Overall great hotel location was just OK.
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Price per night from:₹ 4,830
Posted on Oct 3, 2026|Superior King Size Bed Room (windowless Room)
Abalakin IgorStayed here for 4 nights and really enjoyed it. The location is very convenient, with a shopping mall nearby and easy access to Hongqiao Railway Station and the airport. The room was comfortable and everything was smooth during the stay. Would happily stay here again.
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Price per night from:₹ 4,858
Posted on May 29, 2026
Guest UserGreat location, close to Hongqiao Airport, and the Shanghai Huiju commercial complex nearby is super convenient for business meetings or shopping. The hotel is relatively new, and the rooms are bright and clean. It offers excellent value for money for business trips. On my checkout day, I had a 7 PM flight and they even helped with a late checkout, which I really appreciated.
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Price per night from:₹ 4,944
Posted on Sep 30, 2026|2 Twin Standard
HenghengniunaizhuThe front desk staff were very warm and helpful.
Given our unique situation, traveling with a two-month-old baby, most of the front desk staff were very professional, efficient, and incredibly thoughtful.
Ruby, and a male front desk staff member who assisted me over the phone, were both exceptionally good.
The view from the window is fantastic, and the breakfast selection is wide. The value for money here is truly outstanding.
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Price per night from:₹ 6,066
Posted on Oct 6, 2026|1 King Standard
Guest UserThis was my first stay at a Holiday Inn Express in China, and it brought back good memories of my previous stays in the US before the pandemic. I had quite a few impressions this time around. First, the front desk staff were very friendly and polite. However, when I opened the door to my room, I was hit with a strong smell of smoke. After I reported it, they immediately helped me change rooms – I was very satisfied with that 👍. The breakfast deserves praise; there was a good variety, and everything suited my taste buds. I was pleasantly surprised to find two types of cheese, which paired nicely with a Luckin Coffee – very enjoyable! I'll definitely choose this hotel again next time I'm in Shanghai. As an unexpected bonus, they even gave me a small gift when I checked out.
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Price per night from:₹ 14,092
Posted on Aug 10, 2026|Smart Choice Twin Room
YesensenmengshulinBooked this for my family, and the experience was quite a bit below what we've come to expect from a Holiday Inn Express. The hotel is showing its age, with noticeable wear and tear on the facilities, and there was a musty smell as soon as we entered the room. The bathroom door in the twin room had a really bizarre design (you can see it in the video), making it incredibly inconvenient. What was most baffling was that after we had already checked in, a staff member knocked on the door and tried to push it open without calling beforehand, saying they needed to check typhoon-related facilities. If we've already checked in, why isn't the information synchronized between the front desk and the room inspection staff? Suddenly trying to open the door really startled my elderly family members. Other services were acceptable, but overall, the experience was really not good.
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Price per night from:₹ 5,625
Posted on Aug 24, 2026|Superior 2-bed Room
Guest User
Nancy at the front desk is incredibly dedicated and responsible. She's always polite and courteous, providing meticulous and thorough service. She listens patiently to all inquiries, offers clear explanations, and handles everything efficiently and smoothly, paying close attention to every detail. Her daily interactions are polite and generous, and her communication is friendly and natural. Her professionalism is outstanding, making the overall service experience excellent and incredibly comfortable. She is truly an exceptional front desk staff member.
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Price per night from:₹ 3,452
Posted on May 5, 2026
Guest User
This stay was absolutely perfect, 10/10! The hotel is super close to the park, and the shuttle service is incredibly convenient. The perk of early entry an hour before opening was amazing – we got to take photos in front of an empty castle! The room details were fantastic, from the fireworks lamp by the bed to the adorable Mickey head soap. The smart facilities were new and spotless, and the soundproofing was excellent, ensuring a super peaceful sleep. Breakfast was incredibly rich and varied; the beef noodles with orange peel were divine! Plus, there were Disney characters in pajamas interacting and high-fiving guests, which delighted both kids and adults. The front desk staff proactively helped with our luggage, the minibar drinks were unlimited, and the late-night snacks were warm and thoughtful. Next time we come to Disney, we'll definitely choose this hotel without hesitation. The fairytale atmosphere combined with the divine service makes it unbeatable value for money!
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Price per night from:₹ 4,091