Hampton by Hilton ShangHai HongQiao Reviews

One of the best hotels for family with kids

Very new and clean Hotel, stuff very friendly. Location is not really nice, it’s nothing, really nothing nearby. For short business trip ok.

The hotel is always clean and more convenient

Nice place to stay

Excellent hotel. Clean

Hygiene: Clean and tidy Service: The staff have a good attitude and will try their best to solve any requests. I would like to praise Manager Xiao Zhao here. Because we were in a hurry, we didn't have time to go up. She helped us get our luggage to the room. Thank you for your hard work. Environment: The room also has a balcony, which is very suitable for chatting and playing cards. It's very comfortable

Facilities: Very complete, basically very convenient for staying for a few days, with laundry and fitness facilities Hygiene: Clean and hygienic, I went straight up after registering at the front desk. It was very smooth, and the room hygiene and other things were very good Environment: The overall environment is still very suitable for business travel Service: The front desk is very professional and efficient. The person who was responsible for registering me this time seemed to be the manager, with a good service attitude and quick movements, and did not make me wait there. Because I sleep lightly, I made a request and they specially changed me to a room next to it. It was very quiet. Overall, I was very satisfied with this business trip

The comfortable twin room was upgraded. Considering the convenience of carrying luggage for the elderly, Manager Zhao at the front desk thoughtfully arranged a room close to the elevator. The hotel room is spacious and clean, and the bedding is moderately soft and hard. There is also a public laundry and ironing room on the floor, which is especially suitable for business travelers. There are only a few small supermarkets and restaurants around, and you need to drive to the bustling commercial plaza. The overall service of the hotel is quite good, and there is also a smart robot assistant to transport supplies. The front desk service is particularly meticulous and thoughtful. It would be better if the breakfast food could be richer☺️

I came here on a business trip. It is worthy of being under Hilton. The overall service process is very standardized. Service: The receptionist at the front desk has a very good attitude, especially the front office manager, who is very beautiful, very good, and very professional. I really feel that they are thinking about customers. Thumbs up! Environment: The hotel environment is also very clean. I booked a double bed. The space is large enough. Overall, it was a pleasant stay. My colleagues and I are very satisfied. The best choice for business trips Hygiene: The room is clean and tidy as a whole, without any odor. The room is still non-smoking. I, a person with a little cleanliness, didn't find any problems. Facilities: The overall facilities are quite new. The shower water flow is also very strong. The variety of breakfast is quite rich, very satisfied!!!

When I checked in, the front desk lady was very enthusiastic and professional. The room was well-organized, large, and clean. There were no flaws. The hotel also has a gym and laundry room, which is very suitable for business travelers like me. The front desk manager was very polite and had a good service attitude. He would patiently answer any questions. He deserves praise.

The front desk lady provided very good service. She arranged a room with a balcony for me. The room was very clean and tidy.

The room is square, simple and clean, the bed is comfortable, and the price is moderate, cheaper than other places.

The hotel is about 12 kilometers away from Shanghai Hongqiao Airport and 25 kilometers away from the Bund Scenic Area. The price is advantageous. I booked a week in advance. The deluxe twin room was 491 yuan, including a buffet breakfast for 2 people. The hotel is relatively quiet, the front desk is polite and thoughtful, the hygiene is very good, the cleaning is enthusiastic, the buffet quality is acceptable, there are not many people, and you can eat slowly. The hotel provides free use of the laundry room, with a dryer, you can dry your clothes every day, but there are too few machines, so you have to queue up late at night. There is one thing I am not satisfied with this time: the hot water in the shower room is not hot during the day. After reporting it to the front desk, someone came to see it, but still could not solve the problem. The water temperature did not rise until after 10 o'clock in the evening. The money saved by the accommodation is enough for the taxi fare during the day. Although it does not save time, it guarantees the quality of the accommodation.

The hotel facilities here are OK, but I have never seen such a bad breakfast service staff, no service, no cleaning, and a self-service table with meals. They are also playing with their phones. I really won't come to this hotel again