WOW HOTELS Reviews
WOW HOTELS
No.619 Jiujiang Road, Huangpu District, Shanghai, ChinaView Hotel Details
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1 night
WOW HOTELS Guest Reviews
4.6/5
Very Good
4258 review
Verified reviewsLocation4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(4258)
Positive reviews(4092)
Reviews with photos/video(715)
Easy to get around(365)
Friendly front desk staff(332)
Near shopping area(286)
Convenient for shopping(264)
Many dining options(173)
Well designed(130)
Elevator was OK(99)
Comfortable bed(66)
Negative reviews(166)
Makhled
Haipai Exquisite Double Bed Room
Stayed in 2024년 8월
Family
2 review
Outstanding
Posted on 2024년8월11일
The location is very nice, the room and bed are very comfortable. The stuff is very helpful.
I forgot a large amount of money in the room. The hotel contacted me immediately and returned the money, professional housekeeping.
Response from Property: Xiaoao is really happy to receive your full five-star review! Platinum Wan'ao's advantageous geographical coordinates, exquisite facilities and accessories, coupled with the warm service of the good-looking Xiao'ao, I believe you will come to Platinum Wan'ao Hotel often in the future! You are not only our guest, but also our friend. As long as you need us, we will always be by your side~
Guest User
Haipai Exquisite Double Bed Room
Stayed in 2024년 6월
Solo travelers
1 review
Posted on 2024년6월15일
Honestly book somewhere else. The ‘Hotel’ is a couple of floors within another building meaning lifts are shared with hundreds of residents. The rooms look okay but upon closer inspection they aren’t well done - I was ‘upgraded’ to this room with a window and you can see what I mean. The whole place smelled of damp. DO NOT book breakfast - the saddest and most stale hotel offering I’ve ever seen (plus it wasn’t a restaurant but a few tables in a conference room). Honestly there are so many nicer hotels… online it looks great but really not worth the money. Would ask for a refund if I could. Glad I only stayed one night…
Response from Property: Hello! Thank you for choosing Platinum Wan'ao Hotel. We regret that you are not satisfied. We have already reported your problem to the relevant department for follow-up. We are deeply sorry for all the troubles caused to you. We will continue to spur ourselves and strive to improve every detail!
Guest User
Haipai Exquisite Double Bed Room
Stayed in 2024년 5월
Family
1 review
Amazing
Posted on 2024년5월27일
Great location, excellence services, room is clean, a lot of foods surrounding and near MRT…Strongly recommended to stay and would come again..
Response from Property: Thank you for choosing 铂金万澳hotel. Looking forward to your next visit!
Guest User
Guestroom (Double bed)
Stayed in 2024년 5월
Couples
2 review
Outstanding
Posted on 2024년5월19일
Location is pretty convenient to East Nanjing road, and has quite a few food options that is either 24 hours or opens till late. WOW Hotels is about 10 minutes walk with luggage to the metro stations. Hotel security uses camera/facial before access to lift area. Daily house keeping with bottled water is provided. Friendly staff members.
Response from Property: Dear guest: Hello~ Thank you for your trust in us. Xiaoao is very happy to see that you are satisfied! Every city has a reason to be missed. I hope that Platinum Wanao Hotel can provide you with a warm and comfortable accommodation environment as always! We have prepared rooms with different layouts for different guests to choose from. I hope that Xiaoao's sincere service can bring you a more satisfactory experience! See you next time
VinaG
Haipai Handpicked Standard Room
Stayed in 2024년 4월
Family
10 review
Outstanding
Posted on 2024년4월17일
Very nice hotel located at perfect location. Near Nanjing road and The Bund. Plenty of foods and convenient stores nearby. Booked 3 rooms for 4 nights and we were upgraded with bigger rooms FOC. Staffs were helpful and friendly. Helped us book taxis to airport. Rooms were cleaned daily. Will stay here again. Recommended!
Response from Property: Dear guest, thank you for your stay. Your satisfaction is our greatest gratification~ The hotel is just steps away from Nanjing Road Pedestrian Street, and is close to People's Square Subway Station and Nanjing East Road Station. It is convenient to transfer to Lines 1, 2, and 8. ~The best trip is to feel familiar in a strange city. Platinum Wanao Hotel always has the warmth of unexpected encounters. We look forward to giving you a better experience next time we meet.
Guest User
Haipai Handpicked Standard Room
Stayed in 2024년 4월
Family
2 review
Very Good
Posted on 2024년5월16일
Nice location, hotel building looks old but the rooms interior got new renovation, big bed size
Response from Property: Dear guest, thank you for choosing our hotel. We look forward to your next stay！
Somsak
Haipai Exquisite Double Bed Room
Stayed in 2024년 4월
Couples
3 review
Very Good
Posted on 2024년4월10일
The room was good but my first room is second floor it have some loud at night at night I tell the front every one help me but have just one person can speak English, anyway there teams helping me to change the room find many room but I'm not ok. There team said tomorrow will change to bigger room I do not need to bigger room I just need to same room but another floor. At morning have another one to help me that change to biggest room. Is fine to me and my boyfriend and she give me for the fruit for me every day she's name 刘英(Liu Ying) she nice and helpful
Response from Property: Dear guest, thank you for staying with us. Your satisfaction is our greatest comfort. The hotel is only a short walk from Nanjing Road Pedestrian Street, close to People's Square Metro Station and Nanjing East Road Station, and convenient for transfer to Line 1, 2, and 8. The best travel is to feel familiar in a strange city. The Platinum Wan'ao Hotel always brings unexpected warmth. I look forward to giving you a better experience next time we meet.
Anonymous User
Haipai Exquisite Double Bed Room
Stayed in 2024년 3월
Couples
9 review
Very Good
Posted on 2024년4월1일
Conveniently located 5mins walk to People’s Square station and 10mins to Nanjing East station. Bus stop right in front of the building as well. Cleanliness of the room was fine, but the renovation looks poorly done with paint not aligned, screw of the lamp was out. Soundproof is bad, you can hear noise from upstairs even at 2am or from the air condition. When other guests exit the lift and they talk loudly you can hear them clearly as well. The hotel is in a building that’s shared so there’s always random people at the lobby. Waiting for the lift can take very long. But staff service is generally good.
Response from Property: There are shortcomings in the ointment, but there are expectations in the heart. We are sorry for the inconvenience caused to you. We will continue to make progress and innovate to provide you with warm services. A simple love and satisfaction, and every sincere affirmation will make Xiaoao full of satisfaction. The motivation to move forward, looking forward to meeting you again
Jamkwan
Haipai Handpicked Standard Room
Stayed in 2024년 3월
Family
2 review
Very Good
Posted on 2024년3월20일
-Location near the People Square Metro Station about 450 m
-Room is very beautiful decoration but the bath room not that good and the room price quite over the quality but overall the hotel is very new.
-Staff was very helpful, After I checked out I forgot my phone on the bed and they found and keep it for me. Thank you all staff for helping me.
Response from Property: Thank you for taking the time to leave a review for Xiaoao,
Thank you very much for choosing Platinum Wanao Hotel. I saw your review.
We are very happy. We are honored that our service has received such high praise from you.
We will continue to maintain this enthusiasm and sincere service for you.
service. Whatever your heart desires, there is a place for peace of mind. in every city
Here is the intersection of people, architecture and life. Human fireworks and traffic
Malone is the vitality of the city. And the traveler’s journey is
Because you can feel the temperature of the city, you can feel at ease
experience. Xiaoao will always be here to create more happiness for you
Oh ~ love you
fikewii
Haipai Handpicked Standard Room
Stayed in 2024년 9월
Business travelers
1 review
Outstanding
Posted on 2024년9월15일
Overall it was a very good experience. Especially Anna! She was very accommodating and gave the best services
Guest User
Haipai Handpicked Double Bed Room
Stayed in 2024년 9월
Couples
3 review
Posted on 2024년9월12일
The room is clean with a big bed. Shower works well and air conditioner is easy to use. It is not a 3 or 4 star hotel. Lift is shared with other business and honestly this set up is more like a hostel. The bathroom is straight from the room entrance so lack of privacy. If you go with a ‘friend’ you might consider other options. Check in did not go well, mistake to write a room number and the card was not activated. I had to go down twice. Check out was quick. There are much better options for the price in this location. We stayed one night and it was enough.
Prasitsak
Haipai Grand Standard Room
Stayed in 2024년 4월
Family
2 review
Great
Posted on 2024년4월18일
Good location, easy to find food, the room is a bit noisy. Near the train
Response from Property: There are imperfections in the beauty, but there are expectations in our hearts. We are sorry for the inconvenience caused to you. We will continue to improve and innovate to provide you with warm service. A simple like and satisfaction, every sincere affirmation makes Xiaoao full of motivation to move forward. We look forward to meeting you again.
Seay Doer
Haipai Exquisite Double Bed Room
Stayed in 2024년 3월
Couples
15 review
Outstanding
Posted on 2024년3월3일
Service is excellent
Location near to the Nanjing Pedestrian Street and the Bund
Room is spacious and clean
Response from Property: Dear guests: Hello~Thank you for your visit to us
Your trust, Xiaoao will be happiest when you are satisfied! every city
There will always be reasons for people to miss you. I hope Platinum Wan'ao Hotel can -
As always, we will provide you with a warm and comfortable stay! we prepare
We have prepared room types with different layouts for different guests to choose from. We hope that Xiaoao's sincere service can bring you a more satisfactory experience! See you next time
Guest User
Haipai Exquisite Double Bed Room
Stayed in 2024년 3월
Couples
22 review
Outstanding
Posted on 2024년3월10일
Location is good. Service is good. Easy to find and many food and shops nearby
Response from Property: Dear guest: Hello~ Thank you for your trust in us. Xiaoao is the happiest when you are satisfied! There are always reasons for people to miss each city. I hope Platinum Wanao Hotel can continue to provide you with a warm and comfortable stay! We have prepared room types with different layouts for different guests to choose from. We hope that Xiaoao's sincere service can bring you a more satisfactory experience! See you next time
Little_Cloud
Haipai Handpicked Standard Room
Stayed in 2024년 7월
Family
1 review
Outstanding
Posted on 2024년8월2일
Very pretty hotel with great decor. Good location close to lots of department store and street food stalls. Staff are friendly and helpful.