Shanghai Lujiazui Shanghai Center Atour Hotel

Shanghai Lujiazui Shanghai Center Atour Hotel Reviews

Shanghai Lujiazui Shanghai Center Atour Hotel

580 Pudong Avenue, Pudong New Area, Shanghai, ChinaView Hotel Details
Shanghai Lujiazui Shanghai Center Atour Hotel
Shanghai Lujiazui Shanghai Center Atour HotelShanghai Lujiazui Shanghai Center Atour HotelShanghai Lujiazui Shanghai Center Atour Hotel
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Shanghai Lujiazui Shanghai Center Atour Hotel Guest Reviews

4.8/5
Excellent
2248 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(2248)
Positive reviews(2218)
Reviews with photos/video(555)
Delicious breakfast(386)
Easy to get around(248)
Friendly front desk staff(235)
Close to metro(132)
Perfect for business trips(34)
Quality towels(33)
Small room size(26)
Delicious buffet(14)
Negative reviews(30)
Guest User
Executive Queen Room
Stayed in Jul 2024
Business travelers
1 review
4.2/5
Very Good
Posted on Jul 11, 2024
Very nice hotel, new, clean and very well equipped. Excellen value for money in Shanghai -Pudong area. To improve: You have to insist to use International credit card.
Response from Property: Thank you for your advice. We will give feedback to the headquarters about this matter. We will try our best to improve the system.
Anonymous User
Superior Queen Room
Stayed in Nov 2023
Couples
2 review
5.0/5
Outstanding
Posted on Dec 1, 2023
Very good location, just less than 5 minutes walk from the metro. Family mart opposite the hotel, with some local food nearby. Staffs were very friendly, help out whenever u needed them. Room was very comfy, except pillow can be better. Everyday refilled drip coffee was the best for a morning coffee person. Bonus point is free laundry service 🤍 Would definitely come back here next time when we visit!
Response from Property: In a perfect journey, there is always unexpected warmth and touch. We are happy to provide warm and thoughtful service to every guest. Your satisfaction is our biggest driving force for progress. No matter how much we do, it is worth it. We believe that guests are family members, so that every trip you take will make you feel like you are home. The care, thoughtfulness, care and warmth of your family members are all The most sincere gift that every Duo'er gives to you. Atour is a humanistic hotel with the theme of reading and humanistic photography. You should feel the cultural and artistic atmosphere that is different from other hotels. I hope to meet you again.
cass
Superior Queen Room
Stayed in Nov 2023
Family
3 review
4.2/5
Very Good
Posted on Nov 27, 2023
location: quite close to the metro, take note as of 27 November not all exits are open, the closest exit is at Exit 3 and lift is at Exit 4. It's about 15 ~ 20 min bus ride to the popular Lu Jia Zui district :) Service: extremely good! They allowed us to leave our luggages 3 days before our actual booking since we were heading to another city. Staff immediately came out of the hotel to help us with our luggages the moment we got off our Didi and served us water and tea Room: it was well stocked with bathrobes, slippers, coffee, tea and to-go cups! Space was sufficient to open up 2 luggages. Bed was also comfortable with 2 different types of pillows and there were plugs on both sides of the bed.
Response from Property: Hello dear friend Duo, I am very happy to see that you have written a positive review for the hotel. Due to the significant impact of the 5 comments on the hotel, would you like to leave a contact information to contact you? Looking forward to your reply~Wishing you a happy life~
Selly777
Superior Queen Room
Stayed in Aug 2024
Family
19 review
5.0/5
Outstanding
Posted on Aug 21, 2024
convenient location, clean, and friendly staff. Thanks for the gift.
Lily
Superior 2-bed Room
Stayed in Apr 2024
Family
3 review
5.0/5
Outstanding
Posted on Apr 12, 2024
I tried 4 different Atour hotels during this China trip. This is the one I liked the most so far. The 2-bed room is very clean and spacious. The hotel staff are very friendly and professional. The breakfast is super yummy and fresh. The laundry facility is very convenient and efficient. I would definitely come back.
Hong
Superior Queen Room
Stayed in Apr 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on Apr 5, 2024
Rooms are not big, but space is very well utilized. Cleanliness top, and equipments in the room are quite new and sturdy. Negative: some rooms require you to walk down a few steps of stairs, which is a annoying if you have a lot of luggage
Guest User
Superior 2-bed Room
Stayed in Mar 2024
Business travelers
1 review
4.0/5
Very Good
Posted on Apr 6, 2024
Great service and location. Atour us focused on the customer experience and you can tell. The mini fridge is stacked with free stuff.
Viktoria Radnaeva
Superior Queen Room
Stayed in May 2024
Business travelers
74 review
5.0/5
Outstanding
Posted on May 8, 2024
Comfortable clean place to stay during the business trip
ILSHAT SH
Superior Queen Room
Stayed in Apr 2024
Business travelers
29 review
3.0/5
Posted on Apr 14, 2024
So small rooms. Location good. All hotel smoking smell.
Hui Ning
Superior 2-bed Room
Stayed in Aug 2024
Travel with friends
5 review
4.7/5
Amazing
Posted on Aug 21, 2024
Good services and well maintained
dizzlocca
Deluxe Queen Room
Stayed in Dec 2023
Business travelers
29 review
4.5/5
Great
Posted on Dec 17, 2023
good petite hotel. the roomwears are too small. i want hand lotion next time.
Erik’s
Superior Queen Room
Stayed in Sep 2023
Business travelers
4 review
4.7/5
Amazing
Posted on Dec 11, 2023
Booked 3 rooms x3 nights to attend SNIEC trade show. Rooms are clean and comfortable, but on the small side. Front desk staffs were professional and friendly. Not much to complain about the hotel considers the $. But beware when travel to it, there are 2 Atour on same street within a mile of each other. There are some restaurants within 5 min walking distance. The ********* restaurant across the street is pretty good.
Guest User
Superior 2-bed Room
Stayed in May 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on May 14, 2023
Clean and tidy room. Pleased and helpful stuff. They provided all I need. Very nice stay here.
Weishiuh
Superior Queen Room
Stayed in Aug 2024
Business travelers
1 review
4.7/5
Amazing
Posted on Aug 17, 2024
It's a good stay
JENS WALTER
Deluxe Queen Room
Stayed in Apr 2023
Business travelers
1 review
4.2/5
Very Good
Posted on Apr 14, 2023
Facility is new and modern, contemporary style. However, the room I got, was very small compared to other hotels around. The staff there doesn't speak English and cannot deal with foreigners well, especially not with those, who have a Chinese green card. No car parks are available, provided by the hotel.
Response from Property: Sorry not to let you have a perfect check-in experience, doll must strengthen the training of the front desk partner spoken English, try to let you have a perfect check-in experience next time ~