Guike Apartment Hotel (Shanghai Wuning Road Subway Station) Guest Reviews
4.6/5
Very Good
507 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(507)
Positive reviews(480)
Reviews with photos/video(84)
Easy to get around(62)
Awesome amenities(57)
Close to metro(40)
Friendly front desk staff(22)
Many amenities(16)
Convenient for shopping(11)
Stayed multiple times(5)
Perfect for business trips(4)
Negative reviews(27)
Nancyth
Duplex Room
Stayed in Oct 2024
Solo travelers
4 review
3.7/5
Posted on Nov 4, 2024
Overall is quite good. The staffs unable to speak English but it is fine we able to chat via WeChat. The location is very convenient and close to Mrt Wuning road walk distance around 5 minutes near few shopping malls and a lot of restaurants nearby.
Response from Property: Dear Guests,Thank you very much for your review and we apologize for the inconvenience caused by the staff at the front desk who are unable to speak English. In response to this problem, we have started to conduct more in-depth English training for our front desk staff. We would like to thank you for your feedback as a valuable motivator for improving the quality of our services.We are committed to continuous improvement to ensure that every guest can enjoy a comfortable and convenient service. Looking forward to the opportunity to serve you again in the coming days and bring you a more enjoyable stay. ------ hotel reception
Response from Property: Dear guest, thank you for your wonderful review! Your satisfaction is our greatest source of motivation. We are glad that our services and facilities can provide you with a pleasant stay. We will continue to work hard to provide you with better services and a more comfortable accommodation environment. Looking forward to your visit again and sharing a good time. I wish you a happy journey and a happy life!
The hotel is very clean and the staff is very helpfull, will stay here again next time if we visit shanghai
Response from Property: Thank you very much for your high praise of our hotel! Your satisfaction is our greatest motivation. We are always committed to providing a warm and comfortable environment and thoughtful service for every guest. Looking forward to your next visit, we will continue to provide you with a pleasant stay. Wishing you all the best! ------ Hotel Front Desk
TS Loh
Exquisite Superior Twin Room
Stayed in Nov 2024
Business travelers
7 review
2.2/5
Posted on Nov 10, 2024
The hotel has one elevator and during my stay it broken down. Only access is the fire escaped outside the hotel building which is scary high.
Response from Property: We are deeply sorry for the inconvenience caused by the elevator malfunction during your stay, and we take full responsibility for it. Immediately after the incident, we took prompt measures to repair it and are doing our utmost to prevent such issues from happening again. Thank you very much for your understanding and patience. We look forward to providing you with a better service experience in the future.
christine9534
Boutique 2-bed Room
Stayed in Jul 2024
Booked for others
4 review
4.2/5
Very Good
Posted on Jul 12, 2024
Room is clean and with washing machine which is a plus!
Response from Property: Dear guest: Hello! Thank you very much for your stay and appreciation! I'm glad to bring you a wonderful time for your trip. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome back to experience it again. Wishing you a happy life!
Guest User
Audio-Visual Double Bed Room (Smart Projection + Smart Toilet + Zero Pressure Pillow + Washing Machine)
Stayed in Nov 2024
Couples
1 review
4.5/5
Great
Posted on Nov 3, 2024
Very nice Hotel. Loved the beamer in the room and the smart toilet. Also the fridge was huge. We really enjoed our time here! Can recommend and looking forward to next time!
Response from Property: Dear guests, we sincerely thank you for your wonderful comments! Your satisfaction is our greatest motivation. We are delighted that our services, facilities and environment could bring you a pleasant experience. Your recognition is the greatest encouragement to our team. We are looking forward to your next visit. We will keep on working hard to provide you with better services and a more comfortable accommodation environment. Wish you a pleasant journey and a happy life!
Guest User
Duplex Suite
Stayed in Oct 2024
Travel with friends
17 review
4.5/5
Great
Posted on Oct 11, 2024
The location is excellent, there are many restaurants in the area - a seven minute walk from the nearest metro. It was comfortable, cozy - a large and very comfortable room. The downside - we had to ask several times to bring us towels/clean the room. No sheets were changed.
Response from Property: Dear guest, thank you for your valuable review! Your satisfaction is our greatest encouragement. We are always committed to providing quality services to make your stay more comfortable and enjoyable. Your recognition makes us feel honored and motivates us to continue our efforts. We look forward to your visit again and we will wholeheartedly provide you with more considerate services. Thank you again for your support and trust. I wish you a happy life and a safe journey!
Guest User
Boutique 2-bed Room
Stayed in Jun 2024
Family
6 review
5.0/5
Outstanding
Posted on Jun 22, 2024
The hotel is closed to the metro. Room is clean, spacious and looks greater than in the pictures. Although the receptionist does not know English, they are supportive and friendly. They have smart toilet which I really enjoy. Highly recommend.
Response from Property: Dear guests, Hello! Thank you for your full five-point evaluation of us. We will continue to work hard with your encouragement and support. I believe we will do better! Thank you for your support! I wish you a happy life。
lei2827
Boutique Single Room
Stayed in Apr 2024
Travel with friends
2 review
4.2/5
Very Good
Posted on Apr 16, 2024
Some of the hotel guests smoke in the corridors and the elevator. I think they smoke everywhere, so please don't book a room without a window as the air ventilation is poor. Nonetheless, the staff is friendly and helpful, the location is good (near the MRT station), and the price is consider cheap.
Response from Property: Thank you very much for your affirmation and suggestions. We apologize for any inconvenience caused during your stay. We will actively adopt your suggestions and hope that your next stay will provide you with a different experience. We wish you a pleasant journey
Anonymous User
Duplex Suite
Stayed in Sep 2023
Family
4 review
4.5/5
Great
Posted on Sep 26, 2023
I am satisfied. Room is clean, evertyhing provided except stove n iron.
Refrigerator, washing machine all are good. Toilet with bidet, bed is comfortable.
The bed in mezzanine level, so not old senior friendly
Response from Property: Dear, thank you for staying with us ,and thank you for your compliment ,We looking forward to see you for next time ,have a nice evryday! Operation Manager_____Lisa
Guest User
Duplex Suite
Stayed in Dec 2024
Solo travelers
5 review
3.5/5
Posted on Dec 8, 2024
For solo travelers or couples.
Response from Property: Thank you very much for your valuable positive review! Your satisfaction is our greatest motivation and honor. We are thrilled to know that you had a delightful stay at our hotel. We have always been committed to providing our guests with a warm, comfortable environment and excellent service. We look forward to welcoming you back again to create more memorable experiences for you. Wish you a happy life!-----Hotel front desk
Anonymous User
Boutique Single Room
Stayed in Jan 2024
Business travelers
30 review
5.0/5
Outstanding
Posted on Jan 21, 2024
Good Apartment style hotel. Gives all facilities like washing and kitchen area. Good place to stay with family.
Response from Property: We are incredibly grateful that you took the time to share your feedback towards the product ,Service to us. Customer satisfaction is our top priority and we are thrilled that you enjoyed workingh with us.
ikhasano
Boutique 2-bed Room
Stayed in May 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Jun 22, 2024
Fresh, clean and new rooms.
Good service at the reception.
Response from Property: Dear guests, hello, thank you for your recognition. Every need of our guests is the direction we sincerely strive for. We must work harder to build a star level, and look forward to the next trip. We can create more perfect services for you.
Tan
Exquisite Superior Twin Room
Stayed in Apr 2024
Family
6 review
4.7/5
Amazing
Posted on Apr 20, 2024
Friendly and helpful front desk, good location, clean place.
Response from Property: Simple language, powerful and powerful. Thank you for your positive feedback. Guike will strive to provide better service and hygiene. Please continue to support us!
Jacopo
Duplex Suite
Stayed in Nov 2023
Couples
8 review
4.0/5
Very Good
Posted on Nov 15, 2023
The hotel is good. The staff was nice and helpful but the check in process was very troubled and long, maybe thy are not used to receive foreign guests (wàiguórén). The room was good, everything seemed to be brand new. We truly appreciated having the washing machine in the room.
Response from Property: Dear, thank you for staying with us ,and thank you for your compliment ,We looking forward to see you for next time ,have a nice evryday! Operation Manager_____Lisa