Artyzen NEW BUND 31 Shanghai(Qiantan)

Artyzen NEW BUND 31 Shanghai(Qiantan) Reviews

Artyzen NEW BUND 31 Shanghai(Qiantan)

No.20, 666 Hai Yang West Road, Shanghai, ChinaView Hotel Details
Artyzen NEW BUND 31 Shanghai(Qiantan)
Artyzen NEW BUND 31 Shanghai(Qiantan)Artyzen NEW BUND 31 Shanghai(Qiantan)Artyzen NEW BUND 31 Shanghai(Qiantan)
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Artyzen NEW BUND 31 Shanghai(Qiantan) Guest Reviews

4.7/5
Outstanding
384 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All Reviews(384)
Positive reviews(374)
Reviews with photos/video(123)
Well designed(75)
Delicious breakfast(44)
Friendly front desk staff(26)
Large rooms(24)
Convenient for shopping(12)
Nice toiletries(11)
Near shopping area(11)
Poor air conditioning(6)
Negative reviews(10)
DreaBJ
Deluxe 45 King
Stayed in Jul 2024
Business travelers
10 review
4.7/5
Amazing
Posted on Jul 6, 2024
Amazing hotel. Very modern, everything you need in the room. Even a yoga mat. Breakfast had many good choices. Definitely a recommendation if you have business in this area.
Anonymous User
Deluxe 45 King
Stayed in Dec 2023
Other
3 review
4.7/5
Amazing
Posted on Jan 1, 2024
The hotel is really nice. The lobby to the room was nice and very well thought. Breakfast taste was good but could have bigger and better spread. The room is very comfortable, bed pillow could have more option, the hotel have turn down service as well. The hotel should have robot to send the deliveries to the room instead of collecting from then back of the hotel. ***The hotel should give more direction for didi drivers to know how to drive into lobby. Hotel is in too new area so nothing much around here. Maybe will be back if I have chance.
Response from Property: Dear guest,Thank you for taking your valuable time to share your experience in our hotel. We are thrilled to know that you had a wonderful experience with us, which makes us truly feel warm-hearted and grateful. Also, thank you so much for offering us very insightful and down to earth suggestions, your opinion are highly appreciated and will be taken action to follow up as further. As you mentioned, as a new opening hotel from the last end of year, we are constantly striving to providing much impressive experience for you with the lifestyle of art. On behalf of our colleagues, we are looking forward to your next visit in the near future. Wish you the most awesome year ahead!Regards,Aleksandar VucicGeneral Manager
Anton
2-Bedroom Deluxe Suite
Stayed in Apr 2024
Family
9 review
5.0/5
Outstanding
Posted on Apr 30, 2024
The hotel is simply incredible. The staff is super friendly and speaks English well. We really enjoyed our stay here!
Response from Property: Dear valued guest, thank you for your warmest comment on us. We are very thrilled to know that you enjoyed your stay with us and appreciate our staffs service. We will constantly strive to extending our service to its excellence with art lifestyle for you. On behalf of all colleagues, we are cordially looking forward to your next visit. With best regards, Peter Low, General Manager ARTYZEN NEW BUND 31 SHANGHAI.
Guest User
Deluxe 45 King
Stayed in Feb 2024
Family
5 review
5.0/5
Outstanding
Posted on Feb 25, 2024
Good hotel and service.
Response from Property: Dear guest, thank you for taking your valuable time to share your experience in our hotel. We are thrilled to know that you had a wonderful experience with us, which makes us truly feel warm-hearted and grateful. Your comment impacted us with so much motivation, so will we constantly strive to providing much impressive experience for you with the lifestyle of art. On behalf of our colleagues, we are looking forward to your next visit in the near future. Wish you the most awesome year ahead! Regards, Aleksandar Vucic General Manager
Lai Heng
Deluxe 45 Twin
Stayed in Apr 2024
Friends
22 review
5.0/5
Outstanding
Posted on Apr 6, 2024
The hotel is an outstanding hotel to stay when visiting Shanghai. It is located next to the New Bunk shopping mall and access to metro. The hotel service standards are great as they are responsive to my requests and always ready to help. The room is large, comfortable, and nicely designed. They provide complimentary beverage in room. Most important is the staff like Nikki who has been very helpful.
Response from Property: Dear guest, Thank you for taking your valuable time to share your experience in our hotel. We are thrilled to know that you had a wonderful experience with us, which makes us truly feel warm-hearted and grateful. Your recognition is highly appreciated, and we will make sure to share your joy with our guest experience team. On behalf of our colleagues, we are looking forward to your next visit in the near future. Regards, ARTYZEN NEW BUND 31 SHANGHAI
Helloooo_
Deluxe 45 King
Stayed in Dec 2023
Family
9 review
5.0/5
Outstanding
Posted on Jan 2, 2024
It was okay to stay. Modern design. 300m to shopping mall. Nice breakfast, not many buffets style but high quality food. Pretty worthy!
Response from Property: Dear guest, thank you for sharing your comment and rating us! It is such a privilege to host you in our new opening hotel. We are very glad to hear that you did enjoy your stay and breakfast with us. Also, your feedback is highly cherished that we already passed on to related department to share your thoughts. Indeed, situated at Shanghai new developed CBD, our hotel is adjacent to Tai Koo Li shopping center. To constantly providing you excellent experience, we are truly humble to hear from you if any suggestions. Pls do not hesitate to reach out to us.Looking forward to your next stay with us!Best regards,General ManagerAleksandar Vucic
Anonymous User
Deluxe 45 Twin
Stayed in Jul 2024
Family
4 review
5.0/5
Outstanding
Posted on Jul 3, 2024
The hotel facilities are very new, and it is only two or three minutes' walk from Taikoo Li. The room selection is very good, the breakfast is exquisite, and the service attitude of the front desk staff Carey (I think that's the name) is very good, making people feel at home. The room was specially decorated for my husband's birthday and a small cake was given. Next time I come to Qiantan, I will choose Yachen again. It is very cost-effective.
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Janeshi113
Deluxe 45 King
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 16, 2024
This was an unexpectedly wonderful experience. We were upgraded to an executive suite when we checked in. Everyone was very kind. The room design divided the toilet, bathroom, and dressing table into three areas. This is a design that I have never seen in other hotels. The salad bar in the restaurant is very fresh, and the sofas are inlaid along the corridor, which is not crowded and convenient. A very wonderful experience. I will come again next time I come to Shanghai.
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6/16
Response from Property: Dear guests: Hello, Artyzen Hotel Shanghai Qiantan 31 would like to extend its warmest greetings to you! We are honored to be your choice in Shanghai and are very happy to provide you with a comfortable and leisurely stay experience. Thank you for your recognition and love for the hotel design and breakfast. Your encouragement is our best motivation, and we have shared your joy with colleagues in relevant departments as soon as possible. Artyzen Hotels & Resorts will continue to uphold hospitality that evolves with the times. On behalf of the hotel team, I look forward to your return. Regards, Peter Low, General Manager, Artyzen Hotel Qiantan 31, Shanghai
Guest User
Deluxe 45 Twin
Stayed in Jun 2024
Friends
9 review
5.0/5
Outstanding
Posted on Jun 24, 2024
Nice. Very new. The environment is very good. The interior design of the room is very special. Recommended! The front desk service is very good. Help with luggage storage and takeout. 👍 The location is very good. Next to the subway station, it takes five minutes to reach Taikoo Li. It is very convenient for eating and shopping!
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Response from Property: Dear guests: Hello, Artyzen Hotel Shanghai Qiantan 31 would like to extend its warmest greetings to you! We are honored to be your choice during your stay in Shanghai, and we are very happy to provide you with a comfortable and leisurely artistic stay experience. Thank you for your recognition and love for the service and interior design of our hotel colleagues. Your encouragement is our best motivation, and we have shared your joy with colleagues in relevant departments as soon as possible. Artyzen Hotels & Resorts will continue to uphold hospitality that evolves with the times. On behalf of the hotel team, I look forward to your return. Regards, Peter Low, General Manager, Artyzen Hotel Qiantan 31, Shanghai
Jia+baoma
Deluxe 45 King
Stayed in Jun 2024
Family
7 review
5.0/5
Outstanding
Posted on Jun 10, 2024
It is worthy of being a hotel with a sense of design. Any photo taken in the hotel is a blockbuster. I am very satisfied with the accommodation experience. I left something in the room when I checked out. Thanks to Grace Carey and Chloe for their enthusiastic help. They helped me find it back smoothly.
Original TextTranslated by Google
Response from Property: Dear guests: Hello, Artyzen Hotel Shanghai Qiantan 31 would like to extend its warmest greetings to you! We are honored to be your choice during your stay in Shanghai, and we are very happy to provide you with a comfortable and leisurely artistic stay experience. Thank you for your affirmation and support of the guest experience team's services. We also appreciate your approval of the hotel's design style. Your encouragement is our best motivation, and we have shared your joy with colleagues in relevant departments as soon as possible. Artyzen Hotels & Resorts will continue to evolve with the times. On behalf of the hotel team, I look forward to your return. Regards, Peter Low, General Manager, Artyzen Hotel Qiantan 31, Shanghai
Guest User
Deluxe 45 King
Stayed in Jun 2024
Friends
3 review
3.0/5
Posted on Jun 10, 2024
The design of the room is very good, the decoration is average, the shower head is not very easy to use, the wardrobe door is stuck when opening, and the toothbrush is as difficult to use as a shoe brush. It was difficult to call the hotel customer service number. The signal was not good, and the sound of water leaking from the bathroom floor drain was very loud, which affected my rest. The customer service attitude was average, I had no experience at my birthday check-in, and the overall evaluation was average.
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Response from Property: Dear guest_WeChat15519****: Hello, first of all, we would like to sincerely apologize to you for making your stay experience regretful. We attach great importance to your feedback and suggestions, and thank you very much for spending your precious time to evaluate, so that we can continue to improve our shortcomings. We have communicated feedback among relevant departments as soon as possible, and will implement and improve the issues you mentioned as quickly as possible to provide you with a warm and beautiful stay experience. We also hope that you will give us another chance to save your regrets. We welcome you to stay at any time. On behalf of the hotel team, I look forward to your return and wish you all the best and a healthy Dragon Boat Festival. Regards, Peter Low, General Manager, Artyzen Hotel Qiantan 31, Shanghai
mf1001027904
Premier 70
Stayed in Jun 2024
Family
13 review
5.0/5
Outstanding
Posted on Jun 9, 2024
The room is very big, Facilities: Complete and modern Environment: There are Taikoo Li and Jingyao shopping malls nearby, which is very convenient for shopping. Service: All service staff have very good attitudes Hygiene: Cleaning is done carefully every day and very clean
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Response from Property: Dear guest mf1001027904: Hello, Artyzen Hotel Shanghai Qiantan 31 would like to extend its warmest greetings to you! We are honored to be your choice during your stay in Shanghai, and we are very happy to provide you with a comfortable and leisurely artistic stay experience. Thank you for your recognition and support for the hotel rooms, facilities, environment, hygiene and services. Your encouragement is our best motivation, and we have shared your joy with colleagues in relevant departments as soon as possible. Artyzen Hotels & Resorts will continue to uphold hospitality that evolves with the times. On behalf of the hotel team, I look forward to your return. Regards, Peter Low, General Manager, Artyzen Hotel Qiantan 31, Shanghai
Guest User
Premier 70
Stayed in Jun 2024
Friends
1 review
5.0/5
Outstanding
Posted on Jun 9, 2024
The service attitude is good, the gym is OK for exercise, and the surrounding facilities are good.
Original TextTranslated by Google
Response from Property: Dear guest M264013****: Hello, Artyzen Hotel Shanghai Qiantan 31 would like to extend its warmest greetings to you! We are very honored to hear your recognition of the hotel's services, fitness facilities and surrounding facilities. Your encouragement is our best motivation. Artyzen Hotels & Resorts will continue to uphold hospitality that evolves with the times. On behalf of the hotel team, I look forward to your return. Regards, Peter Low, General Manager, Artyzen Hotel Qiantan 31, Shanghai
Anonymous User
Deluxe 45 Twin
Stayed in Jun 2024
Family
1 review
4.7/5
Amazing
Posted on Jun 2, 2024
The location is very good. Parking your car below is very convenient for shopping and eating near the front beach. The privacy is good. You basically won’t meet many people during the check-in process. The front desk is also very polite.
Original TextTranslated by Google
Response from Property: Dear guests: Hello, Artyzen Hotel Shanghai Qiantan 31 would like to extend its warmest greetings to you! We are honored to be your choice during your stay in Shanghai, and we are very happy to provide you with a comfortable and leisurely artistic stay experience. Thank you for your recognition and support of the hotel's guest experience team services. Your encouragement is our best motivation, and we have shared your joy with colleagues in relevant departments as soon as possible. Artyzen Hotels & Resorts will continue to uphold hospitality that evolves with the times. On behalf of the hotel team, I look forward to your return. Regards, Peter Low, General Manager, Artyzen Hotel Qiantan 31, Shanghai
Guest User
Deluxe 45 King
Stayed in May 2024
Family
5 review
5.0/5
Outstanding
Posted on May 30, 2024
The hotel is really amazing. We upgraded to a super large suite without any discussion. It was really a surprise and a great experience! I got off work too late yesterday and was in Pudong. I had to go to another place the next day. I was too lazy to go home so I thought I would find a hotel near Qiantan. I hesitated between Shangri-La and 31 Artyzen. In the end, I thought Artyzen would be newer, so I decided on Artyzen. But to be honest, from the official pictures on Ctrip, I thought the interior decoration of Artyzen was quite ordinary. But after checking in, it really was not ordinary. It was very comfortable with the original wood wabi-sabi style. It’s really that the official pictures were not taken well! It was almost 9pm when we checked in. The front desk told me that because there were too many guests, there was no king-size room that we had originally booked, so we were upgraded to a suite for free. It was such a pleasant surprise. But when I walked into the room, I realized that my luck was really behind me. The suite was so high-end that I had imagined it was beyond my imagination... There was a guest bathroom at the entrance, which had a living room, dining room, cloakroom, desk, glass in the bathroom and an LCD screen for watching TV, snacks and drinks in the mini bar that could be picked up by yourself, and takeaways that could be delivered to your door by a robot (I really have to say this. I have seen too many five-star hotels where takeaways could only be delivered to the front desk for self-collection). The scenery outside the window was also very good. Although there was a building blocking the view in front, you could still see the traffic outside from the bathtub. The bedding was very comfortable, it should be duck down, you could smell the duck, and the bathrobe was lined with down, I loved it. Because I was in a hurry to go to work the next day, I didn't book breakfast, but to be honest, it was really a great deal to enjoy a suite of 7,000+ for a price of 1,200+. The service was also very good. The hotel was full of smiling services, which really soothed the tired hearts of workers after work. The hotel was really good. I worked hard overtime and will come again next time.
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6/8
Response from Property: Dear guests: Hello, Artyzen Hotel Shanghai Qiantan 31 would like to extend its warmest greetings to you! We are very happy to know that you like the hotel's design style and service. Your encouragement is our best motivation, and we have shared your joy with colleagues in relevant departments as soon as possible. Artyzen Hotels & Resorts will continue to uphold hospitality that evolves with the times. On behalf of the hotel team, I look forward to your return. Regards, Peter Low, General Manager, Artyzen Hotel Qiantan 31, Shanghai