Atour Hotel Shanghai South Railway Station Shilong Road Reviews

Perfect location just next to metro and 15 mins walk to uni and Botanical garden…nice front desk staff (no one spoke English which surprised me a bit but we worked it out ok with translation apps). Breakfast buffet was very good. I liked the room too, which was spacious and had a good soothing vibe. A mosquito got in but that was not a problem with the powered insect repellent provided. Overall very satisfied with this hotel, will come back.

The hotel interior design is really good and comfortable. Nice and clean bed too

Facilities, very new, very smart Hygiene: clean, fresh smell Environment: very good, Service: very good service, recommended, the receptionist is very professional and considerate! The breakfast is really delicious, and I am very happy to have breakfast every day. There are not many varieties, but they are all good, and the quality control is good. I haven't eaten it for two days and I can't finish it!

First time staying at Atour~ 5 star+ experience! The mother and daughter who were originally going to change hotels after staying for one night insisted on staying for 2 nights~ would rather get up early and take a taxi to the airport~ As a result, the mother and daughter who were still half asleep left behind a small package of unimportant things~ I contacted the counter~ The little girl on the phone quickly helped me express it back~ Thank you~ I will definitely stay at Atour in the future as long as there is Atour~

Facilities: Intelligent facilities, automatic curtains, smart toilets, central lighting control, wireless charging (3), etc. are all very good. There are small refrigerators, tea sets, etc., which are also very delicate and in place. The bathroom is also very good, with large water output, fast drainage, no congestion, and good toiletries. All aspects are good, more in line with personal needs, and the bathroom also has a pull-out clothesline. In addition, there is a 24-hour free laundry room and gym, which is very convenient. Hygiene: The room is clean and tidy, the design is reasonable, and the towels are clean. Environment: It is very close to Shanghai South Railway Station, and there is an underground passage directly to the hotel entrance, which is very convenient. Service: Check-out was extended to 2:00 on the last day. When the child left, he forgot the charging cable. After the hotel contacted me, it was mailed for free. It was really considerate! The breakfast was good on the first day, and I bought two more later. If I make a suggestion, the only thing is that the design of the wash basin is slightly lacking. There will be some splashing on the countertop when washing, and the wash basin is a little slow. If this can be improved, it will be perfect. The weather was hot, and the front desk customer service gave me two bottles of water before I left, which was really thoughtful. Overall, it was great, a full 5 points.

It is very close to Shanghai South Railway Station and the subway station. Walking underground is relatively cool in summer. The hotel is very good and the air conditioning is sufficient.

The service is in place, the facilities are complete, the hygiene is tidy, the room cleaning is also timely, the hotel has good sound insulation and safety, although the structure is complex, the guidance is complete, and the service attitude is very good😋

The room is clean and tidy, the service staff are all warm and hospitable, there is free hot porridge for supper from 9:30 to 11 pm, there is a free laundry and drying room on the second floor, there is a robot service for room takeout, there is a taxi stand at the door, and there is a subway when you go out, which is very convenient. This is a check-in service that I feel has a very strong experience. When I left, the service staff said that the weather was hot, and gave each of us a bottle of mineral water and an umbrella. What a warm service. I will choose this store next time. I highly recommend it.

Stayed for a few days and felt very good Facilities: quite complete Sanitation: clean and tidy Environment: new hotel, good in all aspects Service: staff service is very good

The room was very clean, comfortable, warm and tidy. The central air conditioning was a bit cold. I asked the front desk to send an extra quilt and it came in a few minutes. It was very considerate. The takeaway robot also delivered quickly. The experience was very good.

Overall, I am quite satisfied with it, but the equipment in the room is inconsistent with the promotional picture. There is no small sofa, the tissue paper is of poor quality, and the paper towels are dusty, which is extremely unfriendly to people with allergies.

I originally booked a double bed room, but when I got in, the kids found the window too small and stuffy! I went to the front desk to upgrade my room and was told that there was only a family room, but there was a twin room on Ctrip, so they paid for the double bed price and upgraded to a family room. A guy at the front desk especially praised him for his excellent service throughout the process. Very patient! Although there was a smell in the room when we first entered, it dissipated after the air conditioning was turned on. It was a good experience!

The hotel has a good location, close to Shanghai South Railway Station. The entrance and exit are on the right side of the hotel entrance. Staff service is very good. The room is fully equipped, the breakfast is rich and has many choices. The hotel is cost-effective and highly recommended.

This Yaduo is a new hotel close to Metro Line 1, which is convenient for travel. The front desk and staff will greet you politely when you meet them upstairs and downstairs, which is heartwarming! The bedding is comfortable! I fell asleep very quickly! The breakfast is rich, which adds icing on the cake to my trip to Shanghai! !