Boutique Qingle Hotel (Shanghai Lujiazui Baiban Branch) Reviews
Boutique Qingle Hotel (Shanghai Lujiazui Baiban Branch)
1F, No.1271 Pudong South Road, Pudong New Area, Shanghai, ChinaView Hotel Details
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Boutique Qingle Hotel (Shanghai Lujiazui Baiban Branch) Guest Reviews
4.8/5
Excellent
124 review
Verified reviewsLocation4.8
Amenities4.8
Service4.9
Cleanliness4.8
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All reviews(124)
Positive reviews(121)
Reviews with photos/video(47)
Friendly front desk staff(28)
Awesome amenities(18)
Easy to get around(14)
Classy environment(11)
Close to metro(9)
Convenient for shopping(9)
Many dining options(8)
Strange smell in room(4)
Negative reviews(3)
Chiara
Yuexiang City View King Room
Stayed in Sep 2024
Travel with friends
8 review
Posted on Sep 21, 2024
The position is not so convenient, quite far from the metro station.
The hotel has major plumbing problems. We arrived one day and the lobby was flooded and smelled very bad.
We were also stucked into the elevator the first morning…
The power sockets were not compatible with European ones, very strange in China because we read that everywhere there were the same as ours.
Pay attention that the front Office can’t provide the power adapter.
We booked a room with city view and they gave us a room with no window.
In addiction, in the room there wasn’t the toilet door. I was with a friend of mine and so we weren’t able to have some privacy…
And last but not least, the front Office didn’t speak english at all.
Chiara
Sleeping Queen Room
Stayed in Sep 2024
Couples
8 review
Posted on Sep 27, 2024
Not bad but not good
Guest User
Sleeping Queen Room
Stayed in Oct 2024
Couples
1 review
Outstanding
Posted on Oct 7, 2024
It was my first time booking this hotel. The front desk lady enthusiastically took us into the room and gave us a brief introduction. When I looked at the room, I found that there were no bath towels and I immediately asked someone to help me replenish them. The takeaway I ordered the next morning was delivered to my door by a lady. The hotel has a good location, convenient transportation around, clean rooms, and a big bed that is comfortable to sleep on. I will choose this place again next time I come to Shanghai.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at Qingle Hotel. Your satisfaction is the unchanging purpose of our service, and it is also a great encouragement and support for our service. We sincerely look forward to your visit again and wish you a happy life~!
Guest User
Le Xiang City View King Room
Stayed in Oct 2024
Family
1 review
Very Good
Posted on Oct 4, 2024
Service: Ms. Tang at the front desk has great service. The hotel is not big but very clean. It is also convenient for outings. It is very close to the subway entrance.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Qingle Hotel. Your satisfaction is the eternal purpose of our services, and it is also a great encouragement and support for our services. We sincerely look forward to your visit again and wish you a happy life!
akioooooooooo
Warm Audio-visual King Bed Room
Stayed in Sep 2024
Business travelers
36 review
Posted on Sep 21, 2024
The first floor is a dangerous building because of leaks. The room was leaking too. The interior is clean, though.
Original TextTranslated by Google
Response from Property: Hello, Mr. Akiohayashi from Japan, our hotel always adheres to the service principle of customer first. During your stay, we have done all the services that the front desk should do in accordance with the hotel specifications. Due to the typhoon weather in Shanghai for the past two days, there were typhoons on the road surface. There are varying degrees of water accumulation. This is a situation that cannot be intervened by human intervention. We cannot prevent the weather from raining. You purchased a movie room type, which is a room with an internal window. The front desk staff will check you in and upgrade it to a room with an external window to see the outside view. Room, we ask ourselves that we have provided the best service a hotel should provide. As for the reason why you gave a low score, we have carefully verified that there is no leakage in the room and there is no water stain on the wall. Regarding your evaluation, we Very disappointed...
tyokayou
Warm Audio-visual King Bed Room
Stayed in Sep 2024
Business travelers
2 review
Outstanding
Posted on Sep 21, 2024
Yueyue's service is very good, proactive, enthusiastic, and friendly. The room layout is reasonable and clean, but there is some odor in the sewer. The bedding is very comfortable. It is worth recommending [Rose]
Original TextTranslated by Google
Response from Property: Dear guests, it is our honor to receive your satisfactory evaluation. We attach great importance to the problem of odor in the sewer you raised. We have reported it to the maintenance department for professional cleaning. The situation has been perfectly handled. We will continue to work hard to improve our services. We look forward to your next stay and wish you a pleasant journey!
Guest User
Comfortable Twin Room
Stayed in Sep 2024
Travel with friends
1 review
Outstanding
Posted on Sep 14, 2024
The receptionist who hosted me was Yueyue and two front desk attendants. They were all friendly and helpful. They helped us carry our luggage and wheelchair to the boarding point, and helped us go up and down the stairs. The service was very good, and they answered questions patiently. Overall, it was very good. I am satisfied. The rooms are very clean and the facilities are complete. We were also upgraded to a room, which gave us a lot of convenience. Thank you for your treatment.
Original TextTranslated by Google
Response from Property: Dear guest, it is a great honor for our hotel to receive your recognition. We will work harder to serve every guest. Thank you again for your stay and wish you a happy life!
Guest User
Warm Audio-visual King Bed Room
Stayed in Sep 2024
Business travelers
1 review
Outstanding
Posted on Sep 13, 2024
This hotel is very good overall! The service of the front desk lady is very good, Xiao Tang is quite enthusiastic, and the supplies in the room are all good. The location is also good. There are two shopping malls next door, which is convenient for shopping and there are many delicious foods.
Original TextTranslated by Google
Response from Property: Dear guests, it is a great honor for our hotel to receive your recognition. We will work harder to serve every guest. Thank you again for your stay and wish you a happy life!
ddqq16
Warm Audio-visual King Bed Room
Stayed in Sep 2024
Business travelers
20 review
Outstanding
Posted on Sep 12, 2024
Not far from the subway, convenient transportation. Xiao Chen's service is very good, he responded quickly and upgraded the room. The room facilities are new, the air conditioner is quiet, the electric curtains, the mattress is comfortable, in short, the price-performance ratio is good.
Original TextTranslated by Google
Response from Property: Dear guests, it is our honor to receive your satisfactory evaluation. We will continue to work hard to improve our services and make guests feel at home. Welcome to visit us again and wish you a pleasant journey!
Guest User
Yuexiang City View King Room
Stayed in Sep 2024
Business travelers
2 review
Outstanding
Posted on Sep 16, 2024
The accommodation is in a building in a convenient location. The decoration is new, so there is no problem with the cleanliness. Any problems will be informed in advance, and the service speed is also fast. I would like to thank Ms. Yueyue for her kindness and kindness. The only one Unfortunately, there is no small refrigerator. Fortunately, there is a convenience store downstairs. This business trip experience can be rated highly.
Original TextTranslated by Google
Response from Property: Dear guest, it is our honor to receive your satisfactory evaluation. We will make persistent efforts and continue to improve our services to make our guests feel at home. Welcome to visit us again. I wish you a pleasant journey!
kapokxu
Sleeping Queen Room
Stayed in Sep 2024
Family
2 review
Outstanding
Posted on Sep 8, 2024
This time I stayed in this hotel and had a very good experience. The room was spacious and bright, and the bedding was comfortable. The staff was considerate and thoughtful. Xiao Tang was very friendly and enthusiastic. He picked us up on the first floor. There are food courts around the hotel, which is very convenient for eating. The facilities are complete and advanced, and the cost performance is very high.
Original TextTranslated by Google
Response from Property: It is a great honor for our hotel to receive your recognition. We will work harder to serve every guest. Thank you again for your stay and wish you a happy life!
Guest User
Warm Audio-visual King Bed Room
Stayed in Sep 2024
Business travelers
4 review
Outstanding
Posted on Sep 5, 2024
Xiao Chen at the front desk was enthusiastic and responsible for helping to send the courier. He also sent a text message to remind me that I had taken it away. I like Qingle's service! The newly renovated facilities are very new, clean and tidy, and the smart control is convenient. This mattress is comfortable to sleep on during business trips in recent years! Every staff member is serious and responsible, and they will help deliver takeout to the room 😊. I will stay at Qingle again next time I go on a business trip
Original TextTranslated by Google
Response from Property: Dear guests, it is our honor to receive your satisfactory evaluation. We will continue to work hard to improve our services and make guests feel at home. Welcome to visit us again and wish you a pleasant journey.
Shangnaocaiyong
Le Xiang City View King Room
Stayed in Sep 2024
Solo travelers
1 review
Outstanding
Posted on Sep 4, 2024
The room is quite clean and spacious. The air conditioner is very cool. The girl at the front desk is called Yueyue and is very friendly. She personally delivers the takeaways to the room. There are many shopping malls, supermarkets and restaurants near the hotel. It is recommended.
Original TextTranslated by Google
Response from Property: Dear guests, it is our honor to receive your satisfactory evaluation. We will continue to work hard to improve our services and make guests feel at home. Welcome to visit us again and wish you a pleasant journey.
Guest User
Warm Family Room
Stayed in Aug 2024
Family
5 review
Amazing
Posted on Aug 29, 2024
The environment is very good. I came with my parents. The only difference is that the bathroom has no door and the shower area is quite large. I am prone to allergies, but I didn't have any after staying for a few days. We stayed in a family room. The shower upstairs made a noise. Other services were quite good.
Original TextTranslated by Google
Response from Property: Thank you for your stay and high evaluation. It is our honor to have your affirmation and support. Welcome to visit us again and wish you a happy life~
Guest User
Comfortable Twin Room
Stayed in Aug 2024
Travel with friends
2 review
Outstanding
Posted on Aug 26, 2024
The hotel here gives a very good feeling. The service of Miss Yang at the front desk is very good. It's great. The room is very large and comfortable and breathable. The overall feeling is that it is a trustworthy hotel🏨🫱🏿👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
Original TextTranslated by Google
Response from Property: Thank you for your stay and high evaluation. It is our honor to have your affirmation and support. Welcome to visit us again and wish you a happy life~