Jianguo Puyin - Shanghai Lujiazui Software Park Store Reviews
Jianguo Puyin - Shanghai Lujiazui Software Park Store
1277 Dongfang Road, Pudong New Area, Pudong New Area, Shanghai, ChinaView Hotel Details
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Jianguo Puyin - Shanghai Lujiazui Software Park Store Guest Reviews
4.7/5
Outstanding
901 review
Verified reviewsLocation4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(901)
Positive reviews(880)
Reviews with photos/video(214)
Classy environment(111)
Awesome amenities(75)
Friendly front desk staff(68)
Easy to get around(41)
Strange smell in room(27)
Well designed(22)
Delicious breakfast(18)
Close to metro(17)
Negative reviews(21)
Shawn Low
Queen Room
Stayed in Nov 2024
Couples
3 review
Great
Posted on Nov 8, 2024
Nice hotel. Well designed with Chinese architectural features. Robot delivery to your room for food. However, the bathroom was still wet when we entered and there was rust leaking from the door. Otherwise it was a good stay.
Response from Property: Dear guests: Hello! Thank you very much for your review! We are happy to hear how satisfied you were with the location and price of our new hotel. We have always strived to provide our customers with excellent locations and affordable prices to ensure that your stay is both convenient and economical. If you have any other needs or suggestions, please feel free to tell us and we will be happy to serve you. Thank you again for choosing us and we look forward to your next visit!
Guest User
Qinglian Residence Family Room
Stayed in Oct 2024
Family
4 review
Great
Posted on Nov 2, 2024
The room was big, great space and price!
Location is not bad, but indeed required to walk quite a bit prior to reaching hotel from metro station.
Room is smart device enabled. Casting to the TV does have some limitations for foreign applications. Shower water pressure is good, amenities are good too.
Response from Property: Dear guest, thank you very much for your detailed evaluation and valuable suggestions! We are glad to hear that you are satisfied with the size, space and value for money of our hotel's rooms, and thank you for your recognition of the location. Regarding the issue you mentioned about the long walk from the subway station to the hotel, we will consider providing more convenient transportation guidance or services in the future to improve guests' travel experience. We are also very pleased that you are satisfied with the use of smart devices in the room. Although the restrictions on foreign applications in TV projection have caused inconvenience to you, we will convey this feedback to the relevant departments to explore possible solutions. Thank you again for your favorable review of our shower water pressure and facilities. We will continue to work hard to maintain and improve our performance in these areas. If you have any additional questions or need further assistance, please feel free to contact us. Looking forward to serving you again in the near future.
Qiu Yong
Queen Room
Stayed in Oct 2024
Couples
2 review
Outstanding
Posted on Nov 1, 2024
Excellent hotel, with the great environment and design. Very clean and new hotel.
6/7
Response from Property: Dear guest, Thank you very much for your positive comments and compliments on our hotel! We are pleased to hear that you are satisfied with the hotel's environment and design, as well as our cleaning and maintenance efforts. Your affirmation is the greatest encouragement to our team. We have been committed to providing guests with a comfortable, modern and warm environment to ensure that every guest can enjoy a high-quality accommodation experience. If you have any additional questions or need further assistance, please feel free to contact us. Thank you again for your support and recognition, and we look forward to serving you again in the near future.原文发音
Guest User
Business Queen Room
Stayed in Sep 2024
Travel with friends
1 review
Outstanding
Posted on Sep 28, 2024
this hotel is very nice and awesome place to stay. And the staff was really helpful and kind to stay here. I highly recommend visitor to stay here than any other place. I would like to say to staff that it was really nice experience with this hotel and staff.
Response from Property: Dear guest, Thank you very much for your high praise of our hotel. We are happy to hear that you had a pleasant experience during your stay and spoke highly of our staff. Your positive review is a great encouragement to us. We will continue to work hard to maintain and improve service quality and hope that you will have the same pleasant experience every time you stay. Regarding the question you mentioned about strongly recommending tourists to stay here, this is our basic requirement. We will continue to maintain and strengthen the publicity and promotion of the hotel to let more tourists know about our hotel and services. At the same time, we will continue to update and improve hotel facilities and services to meet the needs and expectations of our guests. If you plan to visit again during your future travels or need any assistance, please feel free to contact us. We very much look forward to serving you again.
Anonymous User
Business Queen Room
Stayed in Jul 2024
Couples
5 review
Very Good
Posted on Sep 9, 2024
The hotel is new and the room functions are great. Cheng Xun from the concierge was very helpful and helped us to order food delivery as we do not have China number. Although the location is slightly further away from the city centre, will recommend this hotel as it is new, clean and worth the money
Response from Property: Dear guest, Thank you very much for your favorable review of our hotel. We are glad that you are satisfied with the hotel's new facilities and room features, and appreciate your recognition of the work of concierge Cheng Xun. We understand that you do not have a mobile phone number in China. We are very honored that Cheng Xun can assist you in ordering takeout and provide you with convenience. You mentioned that the hotel is located a little far from the city center, but we are very pleased that your recommendation means recognition for us. We are committed to continuing our efforts to maintain the hotel's appearance, cleanliness and value for money. Thank you again for your support and affirmation, and we look forward to having the opportunity to serve you again in the future! Wish you all the best!
Guest User
Queen Room
Stayed in Nov 2024
Couples
1 review
Amazing
Posted on Nov 27, 2024
Gorgeous hotel! Absolutely loved this hotel chain. ❤️ The metro is about 500-600 meters walk, which is fine. Breakfast was delicious, although for our taste it could have had a bit more international options (for example omelettes, scrambled eggs, more pastries, etc.)
Response from Property: Dear guest, Thank you very much for choosing our hotel and thank you for your positive review and valuable comments. We are happy to hear that you enjoyed your overall experience with our hotel, especially the location and breakfast. Regarding your suggestions, we have recorded them and will provide feedback to the catering department to provide our guests with more international breakfast options in the future. We understand that different guests have different tastes and needs, so we will work hard to add more varieties of food to meet a wider range of customer needs. Thank you again for your feedback, we look forward to your visit again and hope to provide you with a more perfect experience next time. Wish you a happy life!原文
Guest User
2-bed Room
Stayed in Jun 2024
Business travelers
22 review
Outstanding
Posted on Jul 31, 2024
Very new and clean hotel with very good customer, easy to go around town
Response from Property: Dear customer,Thank you for choosing our hotel and giving us a positive review. We are delighted that you are satisfied with the novelty, cleanliness, and customer service of our hotel.We have always been committed to providing the best service for every guest, ensuring that your accommodation experience is both comfortable and enjoyable. We are honored to learn that our services meet your expectations.We look forward to the opportunity to serve you again in the future and hope to continue providing you with a pleasant accommodation experience.Wishing you a happy life!
Guest User
2-bed Room
Stayed in Nov 2024
Travel with friends
2 review
Outstanding
Posted on Nov 4, 2024
Great hotel with excellent facilities and at an affordable price. The best hotel we've stayed in china!
Response from Property: Dear guest, Thank you very much for choosing our hotel and sharing your experience. We're delighted to hear your appreciation for our facilities and prices, which is what our team strives for. At the same time, we also thank you for your recognition of our staff, who are always committed to providing the best service to our guests. Regarding the sound insulation issues you mentioned, we attach great importance to your feedback. We will immediately inspect the relevant facilities and take measures to improve the sound insulation to ensure that guests enjoy a quieter environment in their rooms. Thank you again for your valuable feedback, we look forward to your visit again, when you will experience our improved and better services. Wish you a happy life!
Hui
Qinglian Residence Family Room
Stayed in Oct 2024
Travel with friends
2 review
Outstanding
Posted on Oct 22, 2024
Everything was excellent here. I will definitely book my stay again during my next visit to Shanghai.
Response from Property: Dear guest: Thank you very much for your high praise for our hotel! We're glad to hear that you thought everything was great here and that you plan to book your stay again next time you visit Shanghai. Our team is always committed to providing guests with excellent service and a comfortable environment to ensure your satisfaction. If you have any needs or questions in the future, or require further assistance, please feel free to contact us. We look forward to serving you again and hope you have a pleasant experience! Wish you a happy life!
Guest User
Queen Room
Stayed in Sep 2024
Travel with friends
1 review
Outstanding
Posted on Sep 16, 2024
The overall service is very good
The room is fantastic
Staffs also helpful, I get stuck because of typhoon. They help us to contact airline
Response from Property: Dear guest, Thank you very much for your recognition of our hotel's overall service, rooms and staff. We are pleased to know that you had a pleasant experience during your stay and were satisfied with every aspect of our stay. Your positive review is a great encouragement to us. We will continue to work hard to maintain and improve service quality and hope that you will have the same pleasant experience every time you stay. Regarding the typhoon issue you mentioned, we are very sorry for the trouble it has caused you. We will strengthen communication with airlines to ensure that we can provide timely help and support to guests in similar situations. At the same time, we will also strengthen training for employees to improve their ability to respond to emergencies. If you plan to visit again during your future travels or need any assistance, please feel free to contact us. We very much look forward to serving you again. Wish you a happy life!
KJ Chin
Business Queen Room
Stayed in Sep 2024
Business travelers
2 review
Amazing
Posted on Sep 25, 2024
Very helpful staff in the hotel. Clean and convenient location.
Response from Property: Dear guest, Thank you very much for your feedback about our hotel. We are glad to know that you had a pleasant experience during your stay and spoke highly of our service attitude. Your positive review is a great encouragement to us. We will continue to work hard to maintain and improve service quality. We hope you can have the same pleasant experience every time you stay. Regarding the helpfulness of the hotel staff you mentioned, this is our basic requirement. We will continue to maintain and strengthen the improvement of hotel facilities and services to ensure that we provide guests with a comfortable and convenient accommodation environment. At the same time, we will continue to optimize and improve service content and methods based on guest needs and feedback to meet guest expectations and needs. If you plan to visit again during your future travels or need any assistance, please feel free to contact us. We very much look forward to serving you again. Wish you a happy life!
GERLIE
Queen Room
Stayed in Nov 2024
Business travelers
13 review
Outstanding
Posted on Nov 7, 2024
a new hotel, excellent location and very affordable
Response from Property: Dear guests: Hello! Thank you very much for your review! We are happy to hear how satisfied you were with the location and price of our new hotel. We have always strived to provide our customers with excellent locations and affordable prices to ensure that your stay is both convenient and economical. If you have any other needs or suggestions, please feel free to tell us and we will be happy to serve you. Thank you again for choosing us and we look forward to your next visit!
Jun Yuan
Ling Shuang Ju Twin Room
Stayed in Nov 2024
Travel with friends
2 review
Outstanding
Posted on Nov 12, 2024
Friendly staff and wide space for the hotel.
Response from Property: Dear guest, thank you very much for your high praise and recognition of our hotel! We are delighted to hear that you were satisfied with the friendliness of the staff and the spaciousness of the hotel. We have always been committed to providing guests with the highest quality service and the most comfortable accommodation environment. Your satisfaction is our greatest motivation, and we will continue to work hard to maintain and improve service levels to ensure that every guest can enjoy a home away from home experience. At the same time, we are also very grateful for your recognition of our service staff. They will be delighted to know that their services have been recognized by you. We will continue to encourage them to maintain this enthusiasm and professionalism and provide more attentive services to every guest. Thank you again for choosing our hotel and we look forward to your next visit. We believe that you will have a more pleasant and unforgettable stay experience. Wish you a happy life!
Sercan
Queen Room
Stayed in Sep 2024
Business travelers
2 review
Very Good
Posted on Oct 18, 2024
Good location
Good room
Cleaning was good.
Response from Property: Thank you very much for your high praise for our hotel! We are happy to hear that you were satisfied with our location, rooms and cleanliness. Our team is always committed to providing guests with excellent service and a comfortable environment to ensure your satisfaction. If you have any needs or questions in the future, or require further assistance, please feel free to contact us. We look forward to serving you again and hope you have a pleasant experience! Thank you again for your support and encouragement!
Guest User
Queen Room
Stayed in Jul 2024
Solo travelers
8 review
Posted on Aug 6, 2024
Pleasant stay, service could be better
Response from Property: Dear customer,Firstly, we sincerely thank you for choosing our hotel as your accommodation and are pleased to hear that you have enjoyed a pleasant stay overall.Regarding the feedback on the service you mentioned, please accept our sincere apologies. We are always committed to providing excellent customer service, so your feedback is crucial to us. We value every customer review, and it is this feedback that gives us the opportunity to continuously improve and enhance our service level.In order to have a more detailed understanding and solve the problem you are facing, we would like to hear more details. If it is convenient for you, please inform us of the specific incident through private message or customer service contact information, so that we can ensure appropriate training for relevant personnel and avoid similar situations in the future.We look forward to serving you again in the near future and proving our commitment and improvement to service quality.Thank you for your valuable feedback, it is crucial for us to continuously improve and enhance.Wishing you a happy life!