Holiday Inn Express Shanghai Jing'an Temple, an IHG hotel Reviews

Response from Property: Dear Guest, Thank you very much for choosing our hotel. We are truly delighted and grateful to receive your wonderful praise about our hotel. When we saw your evaluation of our hotel, our hearts were filled with joy and gratitude. Thank you for taking the time to share your experience here with us in such delicate language. Your every viewpoint and every feeling are invaluable assets to us. In this complex world, you have chosen our hotel and given such thoughtful feedback, which makes us deeply honored and strengthens our determination to provide you with better service. Xiaozhi advocates a simple and wise travel experience, wholeheartedly providing a safe and reliable environment, exquisite and complete supporting facilities, as well as enjoyable bathing, quiet and comfortable sleep, nutritionally balanced breakfast, high-speed internet coverage in guest rooms and public areas, and other valuable experiences, creating a warm and comfortable home like atmosphere for every guest. Thank you once again for your kind words and positive feedback. We look forward to welcoming you back in the future and continuing to provide you with an exceptional experience. Good luck with all your wishes! IHG Social Listening Team

Response from Property: Dear Guest, Thank you very much for choosing our hotel. We are truly delighted and grateful to receive your wonderful praise about our hotel. The hotel is located at No.839 Middle Yan'an Road Shanghai. This area features numerous iconic shopping centers, restaurants, and entertainment venues, such as Jing’an Kerry Centre, Jiuguang City.We hope to provide a safe and secure living space for every guest. In order to improve the quality of service, we regularly conduct skills training for employees, using "sincerity, thoughtfulness, and attentiveness" to provide warm and considerate service to every guest, allowing you to feel the comfortable, relaxed, and at-home during your journey. Thank you once again for your kind words and positive feedback. We look forward to welcoming you back in the future and continuing to provide you with an exceptional experience. Good luck with all your wishes! IHG Social Listening Team

Response from Property: Dear Guest, Thank you very much for choosing our hotel. We are truly delighted and grateful to receive your wonderful praise about our hotel. In order to improve the quality of service, we regularly conduct skills training for employees, using "sincerity, thoughtfulness, and attentiveness" to provide warm and considerate service to every guest, allowing you to feel the comfortable, relaxed, and at-home during your journey. Thank you once again for your kind words and positive feedback. We look forward to welcoming you back in the future and continuing to provide you with an exceptional experience. Good luck with all your wishes! IHG Social Listening Team

Response from Property: Dear Guest, Thank you very much for choosing our hotel. We are truly delighted and grateful to receive your wonderful praise about our hotel. The hotel has a superior geographical location, making it convenient for shopping, entertainment, and visiting famous historical sites. We hope to provide a safe and secure living space for every guest. In order to improve the quality of service, we regularly conduct skills training for employees, using "sincerity, thoughtfulness, and attentiveness" to provide warm and considerate service to every guest, allowing you to feel the comfortable, relaxed, and at-home during your journey. Thank you once again for your kind words and positive feedback. We look forward to welcoming you back in the future and continuing to provide you with an exceptional experience. Good luck with all your wishes! IHG Social Listening Team

Response from Property: Dear Guest, Thank you very much for choosing our hotel. We are truly delighted and grateful to receive your wonderful praise about our hotel.I'm glad that the automatic delivery robot has won your favor. The hotel adopts intelligent facilities aimed at providing convenience for every guest and making their stay more comfortable. The hotel is located at No.839 Middle Yan'an Road Shanghai. This area features numerous iconic shopping centers, restaurants, and entertainment venues, such as Jing’an Kerry Centre, Jiuguang City. Looking forward to welcoming you again and discovering more beauty around us! Good luck with all your wishes! IHG Social Listening Team

Response from Property: Dear guest, thank you for staying at Holiday Inn Express Shanghai Jing'an Temple. Every good review is a wonderful memory. It records the stories between us and our guests, and when we look back, these positive reviews will become our most valuable asset. They make us feel the joy of giving and make us cherish every encounter with our guests even more. Every aspect of Gaoxin Xiaozhi has been recognized by you. We strictly implement the global standard of "Smart Travel, Smart Safety", pay attention to quality at all times, and strive to provide guests with safety and reliability in every detail. and a comfortable living experience. We always believe that excellent service can make guests feel at home, and neat hygiene is the basis for ensuring guest comfort. We will continue to work hard to improve service quality and hygiene standards to meet your expectations and needs. We hope that in the days to come, whether you are traveling for business or for leisure, we will be honored to be your first choice again. We will continue to work hard to improve service quality, enrich the hotel's facilities and activities, and create a more unforgettable stay experience for you. I wish you happiness and good health! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you for staying at Holiday Inn Express Shanghai Jing'an Temple. The way forward is bright because of you, and the direction of the future is no longer confused because of you. Your praise has given Xiaozhi the wings to fly. Thank you! The hotel is close to Metro Lines 2, 7 and 14, with convenient transportation. It is adjacent to Yan'an Elevated to the north, making it easy to travel to all corners of the city. Xiaozhi has always been committed to providing meticulous, considerate, efficient and professional services. We think about what you want and pay extra attention, so that you can feel the warmth and comfort of home even if you are away from home. We particularly noticed that you mentioned the issue of the smell of new decoration. We will strengthen daily cleaning and ventilation in the future to provide guests with a better accommodation experience. Thank you for your valuable opinions. I wish you success in your work and a happy life. We look forward to seeing you again! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you for staying at Holiday Inn Express Shanghai Jing'an Temple. When your praise came, Xiaozhi's mood was like ripples of joy on the surface of a calm lake. Regarding the hotel's facilities, this is the goal we have been striving to pursue, aiming to provide every guest with the most complete and convenient experience possible. Whether it is comfortable room facilities or a variety of leisure and entertainment equipment, we hope to meet your various needs during your trip and make you feel the comfort and convenience of home. Our hotel is a warm haven during your journey. In terms of service, our team will solve your problems with enthusiasm and professionalism. Whenever you have a need, we will respond quickly to make your stay full of warmth. Wish you all the best! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you for staying at Holiday Inn Express Shanghai Jing'an Temple. We are extremely excited and grateful for your sincere review of our hotel. Every word of praise you give is the greatest affirmation of the hard work of our team, and every shortcoming pointed out is like a mirror, allowing us to clearly see that we still have room for improvement and growth. Your evaluation is the source of motivation for our progress and the guiding light for our continuous pursuit of excellence. Xiaozhi is very sorry that some details in the room are not up to your expectations. Xiaozhi will share your opinions with the management team and carefully refer to them in future improvement work. At the same time, Xiaozhi will continue to strengthen the professional training and management of cleaning staff to provide every guest with a cleaner and more refreshing accommodation environment. Thank you for your valuable opinions. I wish you success in your work and a happy life. We look forward to seeing you again! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you for staying at Holiday Inn Express Shanghai Jing'an Temple. Your praise is not a cold word, but a heart-to-heart communication. Every patronage is a touch of the soul, and every review is the nectar of Xiaozhi's growth. Thank you very much for your recognition of the location of our facilities and breakfast. We are also sorry for the inconvenience caused to you during the charging process. Xiaozhi will continue to strengthen our service awareness and professionalism in the future to ensure that they can serve everyone skillfully, professionally and quickly. Excellent service to one guest. We attach great importance to our guests' opinions and suggestions, as this is the driving force for our continuous improvement. We sincerely hope to have the opportunity to serve you again and let you feel our progress and changes firsthand. We apologize again for the inconvenience caused to you and look forward to your visit again. We will definitely give you a satisfactory experience. Wish you all the best! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you for staying at Holiday Inn Express Shanghai Jing'an Temple. The moment you decide to share your stay experience with us, we know that this is a heavy trust and support. We are grateful and can't wait to respond to every concern and suggestion you have. The hotel is close to the Shanghai Exhibition Center and Jing'an Temple. It is close to Metro Lines 2, 7 and 14. You can also walk from the hotel to explore the fashion and prosperity of Jing'an Temple business district. You can also stroll along Julu Road to the south of the hotel to feel the strong historical and cultural atmosphere. . Make your trip fun. Thank you again for your positive review! We will cherish your trust and continue to provide you with high-quality services and comfortable living space. We look forward to meeting you next time and let’s continue to write beautiful memories together! I wish you a happy life and smooth work! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you for staying at Holiday Inn Express Shanghai Jing'an Temple. Every word is full of goodwill, every sentence is full of expectations, and gratitude overflows in my heart. I am willing to serve you more meticulously and create more surprises. In the morning, breakfast combines Chinese and Western dishes, freshly cooked open-air stalls, freshly ground coffee, and crispy and delicious croissants, with balanced nutrition and ample supply time, awakening your beautiful hope for a new day. From the hotel, you can walk to explore one of Shanghai's bustling business districts, Jing'an Temple Business District. At the same time, Julu Road, located on the south side of the hotel, has a unique street architectural style, celebrity residences, and a strong historical atmosphere, allowing you to enjoy tranquility and prosperity. "Respecting customers" is our core concept. We are committed to providing every guest with sincere and warm hospitality and integrating humanized services so that every guest who comes can truly feel the beauty of being at home. Regarding the refrigerator issue you mentioned, we especially thank you for your seriousness and meticulousness, which helps us find deficiencies and continuously improve and enhance the quality of facilities. Thank you again for choosing our hotel and giving us your feedback. We look forward to satisfying you in our subsequent services and wish you a pleasant stay in our hotel! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you for staying at Holiday Inn Express Shanghai Jing'an Temple. We are extremely excited and grateful for your sincere review of our hotel. Every word of praise you give is the greatest affirmation of the hard work of our team, and every shortcoming pointed out is like a mirror, allowing us to clearly see that we still have room for improvement and growth. Your evaluation is the source of motivation for our progress and the guiding light for our continuous pursuit of excellence. At Xiaozhijia, our services are always online. If you have any questions or needs, please contact the front desk at any time and our partners will serve you wholeheartedly. "Think about what the guests think and worry about the concerns of the guests" has always been the core soul of Xiaozhi's service. As long as you choose Xiaozhi, Xiaozhi will always take your wishes as the highest service purpose and bring you care like friends and family. Xiaozhi is honored to be praised by your name, and he can't wait to share this joy with him. We will turn your praise into motivation to move forward and constantly improve and enhance our environment and service quality. We look forward to feeling our further dedication and efforts every time you come in the coming days, and leaving more beautiful memories in our hotel. I wish you all the best, happiness and health! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you for staying at Holiday Inn Express Shanghai Jing'an Temple. Thank you for taking the time out of your busy schedule to leave such a valuable review for our hotel. Every word and sentence you say is like a precious gift to us, carrying your expectations and trust, and also provides us with an important basis for continuous improvement and improvement of service quality. Thank you very much for your recognition of our service and hygiene. We always believe that excellent service can make guests feel at home, and neat hygiene is the basis for ensuring guest comfort. We will continue to work hard to improve service quality and hygiene standards to meet your expectations and needs. We also attach great importance to the issues you mentioned about the toilet and shower head. It allows us to clearly see our own shortcomings and points out the direction for improvement. Xiaozhi will share your opinions with the management team and carefully refer to them in future improvement work. We apologize again for the inconvenience caused to you and sincerely thank you for your review. May your life be filled with sunshine and we look forward to meeting you next time! Holiday Inn Express Guest Care Team