Eisen Light Luxury Hotel (Nanjing East Road Branch, Bund) Reviews
Eisen Light Luxury Hotel (Nanjing East Road Branch, Bund)
No.51 Ningbo Road, Huangpu District, Shanghai, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Eisen Light Luxury Hotel (Nanjing East Road Branch, Bund) Guest Reviews
4.2/5
268 review
Verified reviewsLocation4.3
Amenities4.0
Service4.1
Cleanliness4.2
Filter by:
Sort by:
All reviews(268)
Positive reviews(235)
Reviews with photos/video(36)
Awesome stay(44)
Easy to get around(32)
Convenient for shopping(23)
Average sound insulation(20)
Great value for money(20)
Close to metro(19)
Friendly front desk staff(8)
Negative reviews(33)
TOM_SH
Travel Selection Family Room
Stayed in Apr 2024
Travel with friends
9 review
Posted on Apr 17, 2024
The advantage is that it is located near the Metro line 2 exit 6 and it is a 2-minute walk to the hotel, near the shopping area of tourist attractions such as the east Nanjing road, the Bund, near family mart etc.
Check in very long, no drinking water is provided, the walls of the room are not soundproof.
Response from Property: Dear guest: Hello! Thank you for choosing Aisen Hotel. We are glad that you have a pleasant stay in the hotel. Thank you for your support and trust in the hotel. Thank you for your valuable suggestions. We will continue to work hard to provide you with a more comfortable and warm stay experience. We look forward to your visit again!
Pirotzi
Selected Double Room
Stayed in May 2024
Travel with friends
3 review
Posted on May 9, 2024
It's close to the bund. In the middle of the city. It's a little bit dificulte to find it..it's exactly in the corner near by some shop.
Response from Property: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Aisen will be the warmest and most unique one in your memory! Come back to Aisen often, and I wish you well!
Guest User
Travel Selection Family Room
Stayed in Apr 2024
Family
1 review
Posted on May 4, 2024
horrible place to stay at, algae on floor, service is terrible, stairs to your room…avoid at all cost
Response from Property: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Aisen will be the warmest and most unique one in your memory! Come back to Aisen often, and I wish you well!
Phonsalin Thongkham
Haoxuan Double Bed Room
Stayed in Apr 2024
Travel with friends
7 review
Very Good
Posted on Apr 7, 2024
Good and reasonable for the price. It will be good if give drinks two bottles in the room. I like the location.
Response from Property: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Aisen Hotel will always stand in this city, waiting for your arrival! See you there! Wish you: Always smile^_^!
Yu4851
Selected Double Room
Stayed in May 2024
Solo travelers
2 review
Posted on Jun 3, 2024
The access to tourist spots is good. The front desk staff was very kind. 谢谢
Response from Property: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Aisen Hotel will always stand in this city, waiting for your arrival! See you there! Wish you: Always smile^_^!
Guest User
Selected Double Room
Stayed in May 2024
Couples
1 review
Posted on Jun 2, 2024
Close to EAST NANJING METRO EXIT6
Guest User
Selected Double Room
Stayed in Apr 2024
Couples
1 review
Posted on Apr 16, 2024
Near to station mrt
EileenH
Comfort Selection Double Bed Room
Stayed in Sep 2024
Business travelers
5 review
Outstanding
Posted on Sep 13, 2024
The location is good, very close to the Bund and Nanjing Road Pedestrian Street, and it is economical. Don't expect too much for this price. The room facilities are complete, but it's a bit old, but it's okay to live in.
Original TextTranslated by Google
Guest User
Travel Selection Family Room
Stayed in Sep 2024
Family
8 review
Outstanding
Posted on Sep 29, 2024
The hotel staff is very hospitable. Shanghai is a big city, full of people.
Original TextTranslated by Google
Response from Property: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Aisen will be the warmest and most unique one in your memory! Come back to Aisen often, and I wish you well!
Guest User
Comfort Selection Double Bed Room
Stayed in Jul 2024
Couples
10 review
Posted on Jul 31, 2024
The location is great and the price is super affordable, suitable for budget travelers. It only takes a few hundred meters to walk to the Bund and you can watch the night view every day. The hotel is also close to Nanjing East Road Station and Pudong Airport. You can take the subway to . It's a pity that the hygienic environment of the room is not good, there are big cockroaches and there are no windows.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Aisen Hotel. We are glad that you have a pleasant stay in the hotel. Thank you for your support and trust in the hotel. Thank you for your valuable suggestions. We will continue to work hard to provide you with a more comfortable and warm stay experience. We look forward to your visit again!
Guest User
Comfort Selection Double Bed Room
Stayed in Jul 2024
Family
2 review
Great
Posted on Jul 25, 2024
The hotel is in a very good location, close to the Bund and Nanjing East Road, very convenient. The front desk lady is really nice. Seeing that I was with my baby, she arranged a room with a window for me. I am very grateful to her! Recommended to stay!
Original TextTranslated by Google
Response from Property: Hello! Thank you for your trust in Aisen Hotel! Thank you even more for your generous praise and strong recommendation! It’s really hard to leave after falling in love with Aisen. Aisen Hotel is your most beautiful and warmest home in Shanghai. Please remember to come back often when you have time.
Guest User
Luxury Selection Twin Room
Stayed in Jul 2024
Solo travelers
1 review
Outstanding
Posted on Jul 16, 2024
The room is not big. We booked a room with two beds, which is OK for two people. It is close to Nanjing Road Pedestrian Street and 10 to 15 minutes walk to the Bund. The subway is also very close. It takes three minutes to walk to Nanjing East Road Exit 6. You can take Line 10 and Line 2. The environment is OK and it is very quiet at night.
Original TextTranslated by Google
Response from Property: Hello! Thank you for your 5-point review! Every city always has reasons for people to miss it, every season has scenery that we can’t leave behind, and every hotel has its sweet and warm memories. I hope Aisen will be the warmest and most unique one in your memories. ! Come back to Aisen often and wish you well!
Peipei
Comfort Selection Double Bed Room
Stayed in Jul 2024
Family
1 review
Outstanding
Posted on Jul 6, 2024
The hotel is in a great location, very close to the pedestrian street, subway entrance, and the Bund. Special praise for the front desk lady, who is warm and thoughtful.
Original TextTranslated by Google
Response from Property: Hello! Thank you for your 5-point review! Every city always has reasons for people to miss it, every season has scenery that we can’t leave behind, and every hotel has its sweet and warm memories. I hope Aisen will be the warmest and most unique one in your memories. ! Come back to Aisen often and wish you well!
Guest User
Selected Double Room
Stayed in May 2024
Travel with friends
5 review
Posted on May 22, 2024
The location is very good. After checking in, I found that the air conditioner was not working. I communicated with the front desk but refused and said that there was nothing she could do. I asked to change rooms and refused because there were no rooms to change. You can imagine the attitude. The smell in the corridor and the room was pungent. If it was not time, It’s too late and it’s hard to find a hotel. I’ll definitely complain. It’s highly not recommended to stay. Bad service, bad facilities, and bad hygiene.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Aisen Hotel. We are very happy that you had a pleasant stay in the hotel. Thank you for your support and trust in the hotel. We also thank you for your valuable suggestions for the hotel. We will continue to work hard to provide you with more comfort and warmth. stay experience. Looking forward to your visit and patronage again!
Anonymous User
Selected Double Room
Stayed in Apr 2024
Other
1 review
Posted on Apr 20, 2024
The environment is very bad, the layout is super super small, two people can't turn around, the gap between the picture and the actual space is too big, there is no place to put your feet, the quilt smells very bad, the sound insulation effect is very poor, it is very noisy, the front desk service attitude is not good, there is a strong smell of cigarettes when you enter the door, not recommended, avoid it!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Aisen Hotel. We are very happy that you had a pleasant stay in the hotel. Thank you for your support and trust in the hotel. We also thank you for your valuable suggestions for the hotel. We will continue to work hard to provide you with more comfort and warmth. stay experience. Looking forward to your visit and patronage again!