Yunya Select Hotel (Shanghai East China Normal University Global Harbor) Reviews

Response from Property: I'm really sorry to disturb your rest, just because the policeman needs to check again whether your passport has expired? So we can only knock on the door to check.

Response from Property: Thanks ，I‘m glad we can help you and hope to see you again

Response from Property: Dear guest: Hello! Thank you very much for choosing to stay at our Yunya Hotel. It is our dereliction of duty to bring you a bad experience during your stay. We would like to express our deep apologies to you. At the same time, we will definitely strengthen our internal management work and strive to Make our work more detailed and thoughtful. We look forward to your visit again and wish you a happy life!

Response from Property: Dear guest: Hello! It is our dereliction of duty that we cannot bring you a good check-in experience. We would like to express our deep apologies to you. We will definitely strengthen our internal management and strive to make our work more meticulous and thoughtful. If you have any questions about the room during your stay, you can contact our staff at any time. We will definitely deal with it for you as soon as possible. We look forward to your visit again and wish you a happy life!

Response from Property: Dear guest: Hello! First of all, thank you very much for choosing to stay at our Yunya Hotel. Secondly, we have carefully understood what you said. We asked the aunt after you called yesterday. The key point is that you also said that you checked in on the 3rd. Yesterday was the 13th, and it has been 10 days. We will put away anything left by guests in the room. I believe you saw when you checked in that all the things we put at the front desk were left by guests. Of course, for a while If no one finds the time, we will process a batch. You can rest assured that if you miss it at the hotel, our aunt will definitely put it away unless you didn't pull it off. Of course, it may be because of the long time, or the aunt didn't think of it for a moment. In short, we will do our best to serve every guest. We look forward to your visit again and wish you a happy life!

Response from Property: Dear guest: Hello! I'm really sorry for you. I'm surprised that you can still stay here when you speak so unfavorably. We have many different room types upstairs for you to choose from, but you didn't choose. Moreover, when you checked in, our staff also I told you that the first floor is a special room without windows, but you still chose the special room on the first floor without hesitation. In my opinion, since you chose it, it also means that you can accept everything about it, so I am confused about the choice. It seems that you were the one who checked in, but you are the one who complained after the stay. Don't you feel that you are conflicted?

Response from Property: Dear guest: Hello! First of all, thank you very much for choosing to stay at our Yunya Hotel. It is our dereliction of duty not to bring you a good stay experience. We would like to express our deep apologies to you! At the same time, we will definitely strengthen our internal management and strive to make our work more meticulous and thoughtful. You are welcome to supervise. I wish you a happy life!

Response from Property: Dear little master, thank you for your attentive and heart-warming review. I am also grateful for your companionship and support all the way. All your praises are the motivation for Yun Xiaoer's progress. I hope you will come to Shanghai next time to test Yunya's progress. Oh, we will also unswervingly provide more attentive and considerate services to share more beauty with you!