Atour Hotel (Shanghai Pudong Airport) Reviews
Atour Hotel (Shanghai Pudong Airport)
No.8, lane 551, shixin road, Shanghai, ChinaView Hotel Details
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Atour Hotel (Shanghai Pudong Airport) Guest Reviews
4.7/5
Outstanding
1591 review
Verified reviewsLocation4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All Reviews(1591)
Positive reviews(1553)
Reviews with photos/video(125)
Offers pick-up/drop-offs(266)
Close to airport(161)
Classy environment(148)
Easy to get around(108)
Friendly front desk staff(99)
Average sound insulation(42)
Perfect for kids(35)
Stayed multiple times(14)
Negative reviews(38)
AceHarts
Superior Double Room
Stayed in Feb 2024
Solo travelers
6 review
Posted on Feb 16, 2024
Cost : Expensive
Breakfast : HORRIBLE.
Location: GREAT
Shuttle Bus: YES
Customer Service : GOOD
Response from Property: Dear Duoyou, hello, I'm sorry for bringing you a bad check-in experience. We will make improvements based on your feedback~ Our hotel is near the airport, and it is very convenient to go to the airport and Disneyland~ We look forward to welcoming you Come again next time~
Guest User
Superior Double Room
Stayed in Apr 2024
Solo travelers
3 review
Amazing
Posted on Apr 10, 2024
I chose this hotel because it’s located near Pudong airport. Stayed overnight to catch an early flight. The hotel is clean, staff is very friendly. They offer free ride to airport. Breakfast is good but a bit pricey.
Response from Property: Dear friend of Duoer, Duoer deeply apologizes for your failure to meet your requirements during your stay this time. We also hope that you can give us another chance and let us deeply impress you again. Thank you very much for your suggestion to us. If you have any comments during your stay, you can call the front desk at any time and the front desk partner will help you. I wish you a happy life and smooth work.
Andrzej Moskalik
Superior Smart Room (2 Beds)
Stayed in Jun 2024
Business travelers
5 review
Amazing
Posted on Jul 2, 2024
A good solution in case you have a morning flight from Pudong airport.
Desperately Seeking Adventure
Executive Smart Room (Double Bed)
Stayed in Feb 2024
Solo travelers
26 review
Outstanding
Posted on Apr 13, 2024
Stayed for the second time, no issues. Comfy bed and modern room. Smooth check in and easy access to airport via hotels own shuttle service. Would definitely stay again.
Guest User
Executive Smart Room (Double Bed)
Stayed in Feb 2024
Solo travelers
1 review
Posted on Feb 2, 2024
This is down market. They have a serious drain problem Rooms stink. Good shuttle bus on time. WiFi is rubbish. .no phone signal as backbup.
Eileen
Superior Double Room
Stayed in Nov 2023
Business travelers
3 review
Very Good
Posted on Nov 30, 2023
The hotel is about a 25 mins bus ride to the Pudong International airport. A good place to stay if you have a morning flight to catch.
breakfast spread is very Chinese but I enjoyed the fruits best :)
My complaint is that the walls of the rooms are a little too thin. I could hear the commotion of people checking out at 3am to catch their flight :(
Anonymous User
Superior Double Room
Stayed in Dec 2023
Family
4 review
Outstanding
Posted on Dec 7, 2023
Nice staff and provide good service. Near the airport and easy to find the shuttle bus.
Reenie Goh
Executive Smart Room (Double Bed)
Stayed in Apr 2023
Business travelers
37 review
Outstanding
Posted on Apr 23, 2023
Nice and clean environment. Convenient for airport pick up and drop off
Response from Property: Memory confidant, the end of the world is like a neighbor. It is rare to meet a bosom friend in a hundred years, you are Duo'er's bosom friend, and Duo'er is very glad to have met you, the young master. Your appreciation and recognition of Duo'er is the nourishment in Duo'er's growth process. With Duo'er's vigorous growth, it will bring infinite warmth and surprises to every little master. Thank you for your support and love, Doer will work harder, and look forward to meeting you again~
MontYQingdao
Executive Smart Room (Double Bed)
Stayed in Aug 2023
Solo travelers
5 review
Outstanding
Posted on Aug 9, 2023
If I see an Atour Hotel in China, I make it my place to stay. The rooms are always clean. The service is consistently excellent.
Michael
Superior Double Room
Stayed in Sep 2023
Business travelers
2 review
Very Good
Posted on Oct 3, 2023
Only stayed one night but the shuttle to the airport is a good option.
Response from Property: We are so happy to hear your review,we hope you come again next time ~~
Anonymous User
Superior Double Room
Stayed in Jul 2023
Friends
1 review
Amazing
Posted on Jul 13, 2023
Clean and simple. Great staff with a great location close to the Airport and Disney Park.
Dayoung
Superior Double Room
Stayed in May 2023
Family
9 review
Posted on Jul 13, 2023
Generally good.
The best thing : This hotel has a free shuttle service to the airport.
The worst thing : No breakfast restaurant inside (I think you can just go to Pudong for it)
Alice
Superior Double Room
Stayed in May 2023
Business travelers
2 review
Outstanding
Posted on May 9, 2023
Convenient location with free shuttle bus to the airport, good service provided by nice staff
Response from Property: Because of choice, we met here, and because of trust, the distance between us has been shortened; because of the enthusiasm of Duoer, we have left you the memory and warmth of the journey here. It is because of these various memories that our fate can continue to spread here. Looking forward to meeting you next time.
Guest User
Executive Smart Room (Double Bed)
Stayed in Jan 2024
Solo travelers
4 review
Outstanding
Posted on Feb 12, 2024
clean easy to get to the airport.
BernDawg
Superior Smart Room (2 Beds)
Stayed in Sep 2023
Business travelers
21 review
Very Good
Posted on Oct 2, 2023
Hotel is nice and not far from the airport
Response from Property: We are so happy to hear your review,we hope you come again next time~~