Hyatt House Shanghai New Hongqiao Reviews
Hyatt House Shanghai New Hongqiao
4th Floor, Pearl River International Center 2799 Shanghai-Qingping Highway, Qingpu District, Shanghai, ChinaView Hotel Details
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Hyatt House Shanghai New Hongqiao Guest Reviews
4.5/5
Good
193 review
Verified reviewsLocation4.4
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(193)
Positive reviews(176)
Reviews with photos/video(32)
Friendly front desk staff(21)
Delicious breakfast(15)
Large rooms(14)
Convenient for shopping(10)
Would stay again(6)
Many amenities(6)
Poor air conditioning(5)
Great swimming pool(3)
Negative reviews(17)
Charmaine2
hyattBusinessSuite
Stayed in Jul 2024
Solo travelers
14 review
Outstanding
Posted on Jul 25, 2024
Good amenities and friendly staff
Breakfast is also great
Response from Property: Thank you for your recognition of the hotel. Your satisfaction is the driving force of our advance and we look forward to your next visit!
Miguel Salvador Dela Pena
Kaiyue Jiayu Twin Suite
Stayed in Jun 2024
Family
2 review
Outstanding
Posted on Jul 29, 2024
The pool was nice and the area was good.
Response from Property: Thank you for your recognition of the hotel. Your satisfaction is the driving force of our advance and we look forward to your next visit!
Ai irene
hyattBusinessSuite
Stayed in Jul 2023
Couples
6 review
Very Good
Posted on Aug 15, 2023
Very big spacious room with kitchen and washing machine. There is sofa bed and dining set. Will stay here again next time if we take flight from hongqiao airport.
Response from Property: Thank you for your recognition of the hotel. Your satisfaction is the driving force of our progress and we look forward to your next visit! Wish you could give us five stars next time!
Elorm
hyattBusinessSuite
Stayed in Jul 2024
Travel with friends
1 review
Outstanding
Posted on Aug 12, 2024
Great breakfast!
Response from Property: Thank you for your recognition of the hotel. Your satisfaction is the driving force of our advance and we look forward to your next visit!
Kenneth Charles
Jiayu Double Bed Room
Stayed in May 2023
Solo travelers
5 review
Very Good
Posted on May 16, 2023
The stay was pleasant and relaxing
Response from Property: Thank you for your stay with us, and if you satisfied with our service, please give us five points next time. Wish you have a nice day!
Guest User
Jiayu Double Bed Room
Stayed in Nov 2024
Travel with friends
2 review
Outstanding
Posted on Nov 14, 2024
The front desk staff, Pan, Lilian, and Eren, are very friendly and have a positive attitude. Thumbs up 👍. The room is clean and odorless, and the breakfast is rich and varied.
Original TextTranslated by Google
Response from Property: Thank you very much for your sincere praise. It is our honor to receive your praise. We will redouble our efforts to do better. We look forward to your next visit and the next visit!
Anonymous User
Jiayu Double Bed Room
Stayed in Oct 2024
Business travelers
15 review
Outstanding
Posted on Oct 31, 2024
It is a good place to shop near Qingpu Outlets. Lilian at the front desk is warm and generous. The breakfast is also rich and delicious. It is a must-choose hotel every time I go to the outlets
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Response from Property: 感謝您對本次入住的認可，我們將竭誠為每位入住客人提供便攜高效的入住體驗。您對前台同事的讚美我們將傳達給到相關同事，期待您下次再來哦~
Guest User
Jiayu Double Bed Room
Stayed in Oct 2024
Travel with friends
1 review
Outstanding
Posted on Oct 23, 2024
I chose this hotel to meet friends. It is very cost-effective. The car can be parked in the hotel basement for free. The elevator goes directly to the lobby. The young man at the front desk is enthusiastic and quickly checked in. He also actively reminded me if I needed a toothbrush. I needed to change the elevator to go to the guest room, which made me feel safe. The room was quite large and clean. Other guest supplies could be delivered quickly. The Shengjian for breakfast was great. I tasted the characteristics of Shanghai and was satisfied. I will stay here again next time!
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Response from Property: 感謝您選擇在我們酒店入住，您對酒店的滿意是我們奮鬥的動力，再次感謝您的五分好評，期待再次入住！
Guest User
Jiayu Double Bed Room
Stayed in Jun 2024
Business travelers
8 review
Outstanding
Posted on Jun 16, 2024
The front desk service is very enthusiastic, the hotel environment is very good, the stay is very comfortable, the room is large and the facilities are complete, highly recommended!
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Response from Property: Thank you for your recognition of this stay. We will wholeheartedly provide a portable and efficient check-in experience for every guest. We will convey your praise to the front desk colleagues and look forward to seeing you again next time~
Guest User
hyattBusinessSuite
Stayed in Nov 2024
Travel with friends
4 review
Outstanding
Posted on Nov 21, 2024
The room is clean and hygienic. The front desk guy Felix has a good service attitude and introduced the distribution of facilities to me in detail. I will stay here again in the future
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Response from Property: 尊敬的賓客：您好！感謝您在千萬酒店裡選擇入住我們酒店，您的滿意是我們最大的認可，期待您的再次光臨，祝您生活愉快，工作順利，謝謝！
Guest User
Jiayu Double Bed Room
Stayed in May 2024
Business travelers
2 review
Outstanding
Posted on May 7, 2024
The hotel is great. The lady at the front desk was very helpful. She even asked me my preferred room orientation when I checked in. The room is very spacious and can accommodate three people. You can see the outlets outside the window, so close. Breakfast was also very rich, the pan-fried buns were so delicious, I ate 8 of them in one sitting. Before leaving, they asked me if I drove a car. It seemed that I could get a coupon, but since I didn’t drive, there was no need. Will go again next time.
Original TextTranslated by Google
Response from Property: Thank you for choosing to stay in our hotel. Your satisfaction with the hotel is our driving force. Thank you again for your five-point praise and we look forward to staying again!
Guest User
hyattBusinessSuite
Stayed in Nov 2024
Business travelers
3 review
Outstanding
Posted on Nov 3, 2024
The studio apartment is very spacious, clean and tidy, and the overall service is very good. After checking out, I left something behind, and the front desk Lilian took the initiative to contact me. Thank you!
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Response from Property: 非常榮幸獲得您的五星好評，我們將始終如一的保持優質的入住環境、温暖如家的貼心服務。期待您的下次入住，祝您生活愉快！
Xingbinglebujiabing🧊
Jiayu Double Bed Room
Stayed in Oct 2024
Business travelers
4 review
Outstanding
Posted on Oct 26, 2024
The room and the hotel are very nice, special thanks to the hotel manager Jack and Felix, Eren for their care. They are very enthusiastic and reflect the standards of the Hyatt Group! Very good
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Response from Property: 感謝您對我們酒店的喜愛，我們將提供更為優質便捷的服務給到每一位光臨我們酒店的客人，期待您下次再來！
Guest User
Jiayu Double Bed Room
Stayed in Oct 2024
Business travelers
2 review
Outstanding
Posted on Oct 20, 2024
Thank you very much to Eren and Felix at the front desk for providing me with a very good stay experience
Original TextTranslated by Google
Response from Property: 感謝您選擇在我們酒店入住，您對酒店的滿意是我們奮鬥的動力，再次感謝您的五分好評，期待再次入住！
Guest User
Jiayu Double Bed Room
Stayed in Oct 2024
Solo travelers
1 review
Outstanding
Posted on Oct 23, 2024
I stayed at this hotel on a business trip. Although the location is not in the city center, it is still good. It is right after the highway exit. The outlet is opposite the hotel, which is very convenient for eating and shopping. The hotel lobby environment is very unique, with a glass-topped sky. The front desk staff is warm and enthusiastic, and the room is taken very quickly. The room is clean and hygienic, and the bedding is comfortable, which meets the Hyatt standard. The breakfast is rich in variety and has many choices. I recommend the pan-fried buns, which are very rich and delicious, very cost-effective, and worth the money.
Original TextTranslated by Google
Response from Property: 感謝您對本次入住的認可，我們將竭誠為每位入住客人提供便攜高效的入住體驗。您對酒店的讚美讓我們擁有了更加努力工作的動力，期待您下次再來哦~