Vienna International Hotel(National Exhibition and Convention Center & West Tianshan Road) Reviews
Vienna International Hotel(National Exhibition and Convention Center & West Tianshan Road)
No.4086 West Tianshan Road, Minhang District, Shanghai, 201107, ChinaView Hotel Details
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Vienna International Hotel(National Exhibition and Convention Center & West Tianshan Road) Guest Reviews
4.4/5
1213 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(1213)
Positive reviews(1157)
Reviews with photos/video(163)
Friendly front desk staff(102)
Classy environment(91)
Many amenities(38)
Delicious breakfast(20)
Close to airport(20)
Perfect for business trips(11)
Easy to call taxis(8)
Stayed multiple times(4)
Negative reviews(56)
Guest User
Standard Room (2 beds)
Stayed in Oct 2024
Other
23 review
5.0/5
Outstanding
Posted on Oct 6, 2024
(Shanghai Hongqiao International Exhibition Center Tianshan West Road Branch) is very convenient to take a taxi from Hongqiao Railway Station in just over ten minutes. Please contact us promptly after leaving items in the store, it is worth recommending.
Response from Property: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. We look forward to serving you next time!
Buzhundadianhualaifanwo
Standard Room (2 beds)
Stayed in Oct 2024
Other
44 review
5.0/5
Outstanding
Posted on Oct 4, 2024
The room and service were both very satisfactory and worth recommending. I saw that when I checked in with my child, I also prepared two sets of children's toiletries and slippers, which was great. Other guests who have checked in must pay close attention to this before booking a hotel or taking a taxi
Response from Property: Dear guests: Hello! Thank you for your full five-point evaluation. We will continue to work hard with your encouragement and support. I believe we will do better! Thank you for your continued support! I wish you a safe and happy life!
Guest User
Standard Double Room
Stayed in Sep 2024
Business travelers
27 review
5.0/5
Outstanding
Posted on Oct 1, 2024
I can't image how huge this room . I think I will choose this hotel again if I have another business trip.
Response from Property: Dear guest: Thank you for staying at our hotel and sharing your experience. We are glad that you have recognized every aspect of our hotel. Through your meticulous description, we can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. We look forward to serving you next time!
underrated.sweetie
Twin Room (No window)
Stayed in Aug 2023
Solo travelers
7 review
4.7/5
Amazing
Posted on Sep 25, 2023
Loved the hotel. Was very clean and the beds were comfortable. It was close to the railway station and airport but a bit far from the places I wanted to go.
Breakfast was local Chinese food.
Response from Property: Thank you for choosing our hotel. I hope you will come again next time
dharmesh pala
Double Room (No window)
Stayed in Sep 2023
Business travelers
1 review
4.5/5
Great
Posted on Sep 7, 2023
Staff are very supporting. Clothes dryer is needed to be installed near washing machine.
Response from Property: Dear customer: Hello! Thank you for taking the precious time to give Xiaowei a good review. Xiaowei regrets that he did not receive a five-star review from me, but Xiaowei will continue to work hard. I hope you will be satisfied with me next time you visit.
Guest User
Twin Room (No window)
Stayed in Oct 2022
Business travelers
6 review
5.0/5
Outstanding
Posted on Oct 30, 2022
Decent hotel
Guest User
Double Room (No window)
Stayed in Oct 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Oct 25, 2024
Surprise! First of all, the location is not far from Hongqiao, and the transportation is extremely convenient.
Whether you go to study or go to other places, you can easily get there.
The environment of the hotel is eye-catching. The lobby design is stylish and full of modernity. The room is spacious and bright, and the layout is warm and elegant. The bedding is comfortable and soft, and lying down seems to eliminate all fatigue. The hygiene is impeccable, and every corner is clean and tidy. The facilities are also complete, especially some intelligent equipment, which brings a lot of convenience. The service is even more remarkable.
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Guest User
Double Room (No window)
Stayed in Oct 2024
Other
2 review
5.0/5
Outstanding
Posted on Oct 23, 2024
The room is spacious and the furniture is antique.
It is close to the airport and you can take Line 2 to the Bund and the city center.
You can see large planes flying overhead at any time during the day. It is still quite quiet at night.
Original TextTranslated by Google
Response from Property: Ten miles of spring breeze is not as good as your recognition and praise. Xiao Wei is very grateful for your affirmation and thank you for choosing to stay in Xiao Wei's home. Xiao Wei's home is located in Hongqiao Convention and Exhibition Center, and Hongqiao High-speed Railway Station is close to Hongqiao Airport. It is very convenient. Thank you again for your praise and I look forward to your next visit. I wish you a happy life!
Anonymous User
Twin Room (No window)
Stayed in Oct 2024
Other
12 review
5.0/5
Outstanding
Posted on Oct 23, 2024
Check-in was also very fast, and they also gave us some tips. As we were a couple, we had some small requests when booking, and the hotel also met them in advance. The room had already been decorated.
The room environment was great, and I slowly opened the curtains. It made me feel good.
The facilities were also well maintained.
Original TextTranslated by Google
Response from Property: Ten miles of spring breeze is not as good as your recognition and praise. Xiao Wei is very grateful for your affirmation and thank you for choosing to stay in Xiao Wei's home. Xiao Wei's home is located in Hongqiao Convention and Exhibition Center, and Hongqiao High-speed Railway Station is close to Hongqiao Airport. It is very convenient. Thank you again for your praise and I look forward to your next visit. I wish you a happy life!
Guest User
Twin Room (No window)
Stayed in Oct 2024
Business travelers
101 review
5.0/5
Outstanding
Posted on Oct 23, 2024
The room is large and the soundproofing is great! The breakfast is also rich! But there are not enough vegetables. The service staff is very friendly, but the breakfast is western style. I hope to add a few Chinese breakfasts. It is 3 kilometers away from the subway. You can only take a taxi to get around. However, this level of hotel may mainly serve business people, and we are not the main source of tourists.
Original TextTranslated by Google
Response from Property: Ten miles of spring breeze is not as good as your recognition and praise. Xiao Wei is very grateful for your affirmation and thank you for choosing to stay in Xiao Wei's home. Xiao Wei's home is located in Hongqiao Convention and Exhibition Center, and Hongqiao High-speed Railway Station is close to Hongqiao Airport. It is very convenient. Thank you again for your praise and I look forward to your next visit. I wish you a happy life!
Guest User
Double Room (No window)
Stayed in Oct 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Oct 20, 2024
The hotel is big, the check-in at the front desk was fast, the room was clean, there was a robot to deliver the takeaway, there was a hot pot restaurant at the door, and parking was free, which was good.
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Guest User
Standard Double Room
Stayed in Oct 2024
Other
11 review
1.7/5
Posted on Oct 17, 2024
Bad review, I will never stay at this hotel again. The front desk staff are all uncles, they have no sense of service at all, just looking for trouble. I have stayed in this hotel more than ten times. Before, the front desk took my phone to write good reviews for them, and I accepted it. This time should be during the exhibition period. The room rate doubled, breakfast was not given, platinum membership was useless, and the room type was not upgraded. It was said that it was fully booked. I checked in at 5 pm and checked online at 5:47 pm. I could still book the room type that could be upgraded. The front desk staff did not smile at all. It’s okay to have cold service, but they also lied. Can the front desk staff of the hotel now become a shareholder of the hotel? Taking advantage of the exhibition, helping their boss buy more high-priced rooms, will they get more bonuses?
Original TextTranslated by Google
Response from Property: Dear, seeing your comments, we are very sad that we cannot give you a satisfactory stay experience, which is our biggest regret. Your sincere evaluation is a spur to the continuous improvement of the hotel. We look forward to your visit again. We will definitely give you a better and more satisfactory stay experience, let you feel our sincerity, and let you see that we are constantly working hard to improve. We will always welcome every guest with better service. Finally, I wish you a happy life. Thank you for your sincere evaluation. I sincerely hope that you can stay again to feel our progress.
Guest User
Double Room (No window)
Stayed in Oct 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Oct 13, 2024
The environment is good, the room is cleaned very well, the service of the ladies at the front desk is also very enthusiastic, and I am very satisfied with the stay experience
Original TextTranslated by Google
Response from Property: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have been pursuing, and it will also become our motivation to continue working hard and making progress. I look forward to serving you next time, baby!
Guest User
Twin Room (No window)
Stayed in Oct 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Oct 14, 2024
The hotel facilities in the room are very advanced, and the hygiene in the room is also very clean. The large floor-to-ceiling windows can see the night view outside, and the bed in the hotel is also very comfortable.
Original TextTranslated by Google
Response from Property: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have been pursuing, and it will also become our motivation to continue working hard and making progress. I look forward to serving you next time, baby!
Guest User
Double Room (No window)
Stayed in Oct 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Oct 6, 2024
The room is quite nice, bright, clean and tidy. The location of the hotel is also good, with convenient transportation. The waiter has a gentle attitude. I am very satisfied and will come again next time.
Original TextTranslated by Google
Response from Property: Hotel reply:
Dear guest: Hello! Thank you for your full five-point evaluation. We will continue to work hard with your encouragement and support. I believe we will do better! Thank you for your continued support! I wish you a safe and happy life!