Chenjia Hotel (Huanghe Road, Nanjing Road Walkway, Shanghai) Reviews

Response from Property: Dear Guest, Thank you so much for your recognition and recommendation of Chenjia Hotel (Shanghai Nanjing Road Pedestrian Street Huanghe Road Branch). We are truly delighted to see your satisfaction with the environment, soundproofing, convenient location, cleanliness, and overall quiet and comfortable atmosphere. Ensuring you have a comfortable and restful stay is our constant goal. Thank you again for sharing your experience, and we look forward to choosing us again next time you visit Shanghai.

Response from Property: Dear Guest, Thank you for choosing Chenjia Hotel (Shanghai Nanjing Road Pedestrian Street Huanghe Road Branch). We are delighted to see your positive feedback on the location and convenience of the hotel. You mentioned the abundance of dining options nearby, the ease of taxi access, and the proximity to the subway. We will continue to provide detailed directions and services to make your trips more convenient. We also appreciate your feedback regarding the room's small size. We have carefully considered your feedback and will continue to optimize room layouts and space. We look forward to your next visit to Shanghai and giving you the opportunity to serve you and make your trip more comfortable.

Response from Property: Dear Guest, thank you for sharing your experience with us. We’re glad you found our location convenient—about15 minutes on foot from Nanjing Road. We also truly appreciate your kind comments about the friendly reception team, and we’re happy we could accommodate your room change.At the same time, we’re sorry that the bed comfort and some cleaning details did not fully meet your expectations. Your feedback is noted and will be passed to the relevant teams so we can improve our service and room standards. We hope to have the opportunity to welcome you back again for a better stay.

Response from Property: Dear Guest, thank you so much for sharing your wonderful stay experience with us. We’re truly happy you found our hotel location convenient—just a short200-meter walk to the Xinzha Road Metro entrance, making it easy to explore the city. It’s also great to hear that our team was friendly and that the room suited your party of three, with a comfortable, clean space and a spacious bathroom with great water pressure. We look forward to welcoming you back again for another super convenient and enjoyable stay.

Response from Property: Hello, thank you for choosing Chenjia Hotel (Shanghai Nanjing Road Pedestrian Street Huanghe Road Branch), and we especially appreciate sharing your experience of staying here with your parents during your trip. We are delighted that you found the room clean and tidy, and that the overall experience was suitable for family travel. We also appreciate your recognition of our location; it's only a short taxi ride to the Bund from here, making travel much more convenient. Your satisfaction and affirmation are our motivation to continue striving for improvement. We look forward to you and your family staying at our hotel again next time you visit Shanghai.

Response from Property: Dear Guest, thank you for choosing Chenjia Hotel (Huanghe Road, Nanjing Road Walkway, Shanghai) and sharing such a wonderful review. We’re truly glad to hear you enjoyed your three-night stay—our team is always happy to welcome you, and we’re pleased the location near the metro and within walking distance to popular streets worked well for you.We also appreciate your honest feedback about the room lighting and that the room shows a bit of age. We sincerely apologize for any inconvenience this caused, and we will take your comments seriously to enhance the in-room experience over time.Thank you again for your support and recommendation. We look forward to welcoming you back for another budget-friendly and comfortable trip.

Response from Property: Dear Guest, thank you for choosing our hotel and sharing your experience. We are pleased to hear that our location between two subway stations made your travels more convenient, and that the surrounding area offered you many delicious dining options. We are also glad you found the short walk to Nanjing Road enjoyable. We truly appreciate your recognition and look forward to welcoming you back for another comfortable stay.

Response from Property: Dear Guest, thank you for staying at Chenjia Hotel and sharing your warm review! We are delighted to hear that you found the room clean and the location convenient, making your trip comfortable and efficient. Your recommendation is an encouragement to us, and we will continue to pay attention to every detail to ensure that every guest visiting Shanghai can stay with peace of mind. We look forward to your next visit!

Response from Property: Dear Guest, thank you for choosing Chenjia Hotel (Huanghe Road, Nanjing Road Walkway, Shanghai) and for sharing your experience. We are pleased to hear that our location suits your travel needs well, especially for taking the metro from the airport, with key areas such as Nanjing Road accessible within a short walk or via nearby metro lines. We also appreciate your comments about the rooms being practical and well-equipped for guests who prefer to spend more time outside. At the same time, we sincerely regret that you felt some maintenance details could be improved. Your feedback is valuable to us and helps us identify areas for enhancement. We hope to have the opportunity to welcome you back again for an even better stay.

Response from Property: Dear Guest, thank you for sharing your feedback. We sincerely apologize for the unpleasant mold smell and the condition of the room corners you experienced during your stay. Your comments regarding the service demeanor are also noted with concern. We are glad to hear that you found the amenities satisfactory, and we will continue to improve our overall guest experience to ensure a cleaner and more comfortable stay next time.

Response from Property: Dear Guest, thank you for sharing your wonderful experience. We are pleased to hear that you found the hotel beautiful, clean, and ideally located for convenient travel, and that your room was comfortable and well maintained throughout your stay. Your recognition and recommendation mean a great deal to our team. We look forward to the opportunity to welcome you back to Chenjia Hotel (Huanghe Road, Nanjing Road Walkway, Shanghai) for another enjoyable stay.

Response from Property: Dear Guest,Thank you for taking the time to share your experience with Chenjia Hotel (Huanghe Road, Nanjing Road Walkway, Shanghai). We appreciate your feedback regarding the room and your preference for a window room, which helped make the space feel less stuffy. We are also glad to hear that you enjoyed the excellent water pressure and that you did not experience any clogging issues in the bathroom. As you mentioned, since your main priority was a comfortable place to rest, we are pleased that the stay met your expectations overall. We are especially grateful for your comments about our location—very close to Xinzha Road Metro—and the friendly grocery shop opposite the hotel, whose convenient service can add to guests’ ease during their stay. We look forward to the opportunity to welcome you back again.

Response from Property: Dear guest of Chenjia Hotel (Shanghai Nanjing Road Pedestrian Street Huanghe Road Branch), thank you for choosing to stay and sharing this heartwarming feedback! We are delighted that you recognized the environment, soundproofing, room cleanliness, and our service. We also value every guest's quiet rest experience and sincerely look forward to your next visit, so we can continue to provide you with a comfortable and relaxing stay. Thank you again for your recommendation, and we wish you a pleasant stay!

Response from Property: Dear Guest, thank you for choosing Chenjia Hotel and for sharing your experience with us. We are pleased to hear that you enjoyed our location and the opportunity to experience Shanghai’s local lifestyle up close, with local cuisine available around the area. It is also wonderful to know you appreciated the beautiful riverside walks nearby, which we believe add a unique charm to your stay. Most importantly, we are grateful for your recognition of our team; we will continue to ensure our staff remain friendly, attentive, and ready to assist whenever you need support. We hope to have the pleasure of welcoming you back again for another comfortable stay in Shanghai.