Yitel  (Shanghai New International Expo Center Expo Garden)

Yitel (Shanghai New International Expo Center Expo Garden) Reviews

Yitel (Shanghai New International Expo Center Expo Garden)

No.111Pusan ROAD, Shanghai, ChinaView Hotel Details
Yitel  (Shanghai New International Expo Center Expo Garden)
Yitel  (Shanghai New International Expo Center Expo Garden)Yitel  (Shanghai New International Expo Center Expo Garden)Yitel  (Shanghai New International Expo Center Expo Garden)
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Yitel (Shanghai New International Expo Center Expo Garden) Guest Reviews

4.5/5
Good
1106 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All Reviews(1106)
Positive reviews(1050)
Reviews with photos/video(102)
Easy to get around(80)
Friendly front desk staff(48)
Perfect for business trips(27)
Convenient parking(18)
Strange smell in room(15)
Delicious breakfast(14)
Would stay again(12)
Close to metro(8)
Negative reviews(56)
Gopal Metro
Double Room
Stayed in Apr 2024
Business travelers
7 review
2.5/5
Posted on May 2, 2024
Honestly, I had a pretty poor experience here. I have absolutely no idea how this hotel has four diamonds and a top recommendation. Have you ever noticed how you can tell the quality of a hotel by quality of the carpets/flooring in the halls? These carpets were in really, really rough shape. Dirty and lumpy (maybe “bumpy” or “off road terrain” would be a better description) and stained black and brown. Definitely foreshadowing. I arrived and got my room key. Turns out that I had missed that I had booked a smoking room. My bad. So, I contacted the staff and paid $5/night for an upgrade to a non-smoking room. Aaaand, it smelled like cigarettes. I shrugged my shoulders, dropped off my bags and headed back into Shanghai proper. (This neighborhood seems to primarily be the elderly and there doesn’t seem to be much happening, though I didn’t dig too deep.) When I returned a few hours later and actually spent some time in the room I found that it smelled like smoke AND urine. I hated to be a Karen about this (no offense, Karen), but I just didn’t want to sleep on that bed. I went back to the front desk and asked for another room. They were kind and courteous and gave me a new room. Well, this room also smelled like smoke. I gave up, opened the window, cranked the air handler (I didn’t use A/C because I had the window open) and turned on the bathroom fan. Again, I want to reiterate that the staff were amazing. One of them was even a cute robot. But, this place was two star at best and I just can’t recommend it until they do some serious cleaning and renovation. That said, the room was cheap and I was only going to to be there for two nights. I was told that I could rent it by the hour if I preferred. That made sense.
Response from Property: Dear customer, thank you for staying here! We are sorry for the bad experience you had. We have learned about the hygiene issues you mentioned. We will urge the cleaning lady to increase the cleaning efforts of the guest rooms and carefully clean every corner of the guest rooms. It is our responsibility to create a clean and tidy living environment. We apologize for the unhappiness caused to you. We will work hard to do better and better, and only hope to show you a better self next time. I wish you a happy life!
Guest User
Double Room A
Stayed in Mar 2024
Solo travelers
14 review
4.2/5
Very Good
Posted on Apr 1, 2024
As a solo foreign traveler, this wasn’t the best location for a hotel in Shanghai. It’s a very “local” Chinese area. With that said, the room was very nice and clean, the staff was very helpful and friendly. The breakfast was very Chinese so I’d recommend just going to McDonald’s next door. It’s about a 10-15 minute walk to line 6 subway. There are lots of local shops, barbers and restaurants nearby though, which helped make the stay more pleasant.
Response from Property: Dear customer, thank you for your stay. Regarding the inconvenience you mentioned about the poor location of the hotel, we do apologize for the inconvenience. However, the location of the hotel may not be changed. However, the price-performance ratio of our hotel is still good. Thank you for your support of our hotel. Your visit is our motivation. We hope you can have a wonderful stay experience next time and look forward to your next visit!
Guest User
Double Room
Stayed in Feb 2024
Friends
1 review
4.2/5
Very Good
Posted on Feb 7, 2024
Very well established hotel. Staff was nice, and the breakfast is good. Rooms are clean, with nicely working conditioner (which is important in winter in Shanghai). Bathroom is good too.
Response from Property: Dear guest: Thank you for your love and recognition of New International Expo Center Expo Park Hotel. New International Expo Center Hotel has always been focused on creating a comfortable and convenient business travel experience for guests. We hope that we can add joy and touch to your journey.
James
Double Room A
Stayed in Nov 2023
Solo travelers
6 review
4.2/5
Very Good
Posted on Nov 25, 2023
Out of town, so you will need to use the metro or hire a scooter or get peddling. The hotel however was excellent, room spacious, bed lovely, great shower.
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "careful service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! welcome next time.
KENG
Double Room
Stayed in Oct 2023
Business travelers
2 review
4.2/5
Very Good
Posted on Nov 4, 2023
Location wise it is quite near to our business trip area which is expo centre. Below the hotel are just so convenient where you can have fast food, local foods, convenient store, drug store and etc. you just won’t miss a thing if you need any. Only thing is that it is a very basic hotel for business trip rather than for holiday trip. So totally recommend this hotel for business purpose.
Response from Property: Dear guest: I am very happy to know from your message that I have left such a good impression on you. I hope you can continue to pay attention to Yi Hotel in the future and tell us more about your feelings and experiences when you stay in the future. We warmly look forward to your stay. Come again!
IMMORTAL SHADOW
Double Room
Stayed in Jan 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Jan 4, 2024
Nice hotel, Everything you need is nearby. You can even find metro nearby
Response from Property: Dear guests: Hello! Your choice every time is our great honor, and we are delighted by your consistent support for us. Looking forward to seeing you again!
My Adventure Journey
Double Room
Stayed in Jun 2023
Business travelers
24 review
5.0/5
Outstanding
Posted on Aug 23, 2023
Close with SNIC ,easy got food
Anonymous User
Double Room
Stayed in Jan 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Jan 18, 2024
Great location and good service
WC11
Double Room A
Stayed in Dec 2023
Family
10 review
5.0/5
Outstanding
Posted on Jan 16, 2024
It was an amazing time.
Yuki
Double Room A
Stayed in Apr 2024
Family
12 review
4.0/5
Very Good
Posted on Apr 21, 2024
It’s convenient
Dylan
Double Room A
Stayed in Jun 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jun 14, 2024
Good Stay
ALBERTO BARBOSA
Double Room A
Stayed in Apr 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Apr 30, 2024
good hotel
Richard
Double Room
Stayed in Dec 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Jan 9, 2024
Excellent
Kay H
Guestroom (2 beds)
Stayed in Aug 2023
Business travelers
10 review
3.0/5
Posted on Oct 2, 2023
Cozy but okay
Kent Wan
Double Room A
Stayed in Nov 2023
Business travelers
26 review
4.7/5
Amazing
Posted on Nov 12, 2023
Not bad