Orange Hotel (Shanghai International Tourism Resort Chuansha Branch)

Orange Hotel (Shanghai International Tourism Resort Chuansha Branch) Reviews

Orange Hotel (Shanghai International Tourism Resort Chuansha Branch)

No.351 Xinchuan Road, Pudong New Area, Shanghai, 201200, ChinaView Hotel Details
Orange Hotel (Shanghai International Tourism Resort Chuansha Branch)
Orange Hotel (Shanghai International Tourism Resort Chuansha Branch)Orange Hotel (Shanghai International Tourism Resort Chuansha Branch)Orange Hotel (Shanghai International Tourism Resort Chuansha Branch)
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Orange Hotel (Shanghai International Tourism Resort Chuansha Branch) Guest Reviews

4.7/5
Outstanding
1413 review
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1413)
Positive reviews(1374)
Reviews with photos/video(425)
Offers pick-up/drop-offs(438)
Friendly front desk staff(197)
Delicious breakfast(187)
Easy to get around(106)
Close to airport(93)
Would stay again(39)
Perfect for kids(27)
Delicious buffet(16)
Negative reviews(39)
Aaaaamy
Superior Double Room
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Nov 4, 2024
We chose this hotel for its reasonable price and its location near the airport as well as Disneyland. We very extremely happy with our choice. The hotel provides free Disneyland (very well arranged and convenient) and airport shuttle, and even have a robot to deliver our Meituan food orders directly to our room! The rooms were clean and self sufficient. The hotel is also near the old village of Chuan Sha, which makes for an interesting place to explore if you have extra time! But the standout of this hotel is the well-trained, helpful, professional and friendly staff, which made our stay all the more wonderful. I highly commend all of them as they provided us with service that was on par with 5-star hotels. They have self-service drinks at the lobby but the staff would take the initiative to serve us tea during check in and as we were waiting for our airport shuttle. I highly recommend this hotel for anyone planning to go to Shanghai Disneyland.
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Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. We will continue to improve the service awareness of hotel staff and attach importance to the improvement of service quality. All hotel staff look forward to your visit again! I wish you a happy life!
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Ng
Superior Double Room
Stayed in May 2024
Couples
5 review
3.7/5
Posted on May 28, 2024
Location too far to Disneyland Unable to contact for airport pickup service
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. We will continue to improve the service awareness of hotel staff and pay attention to the improvement of service quality. All hotel staff look forward to your visit again! I wish you a happy life!
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Zheng
Superior Double Room
Stayed in Apr 2024
Couples
7 review
4.7/5
Amazing
Posted on May 3, 2024
Room quite small but service was great!
Response from Property: 尊敬的賓客: 您好!非常感謝您對酒店的支持和各方面的認可, 我們會不斷提高酒店員工的服務意識,重視服務品質的提升。酒店全體員工期待您的再次光臨!祝您生活愉快!
Guest User
Superior Double Room
Stayed in Feb 2025
Couples
2 review
5.0/5
Outstanding
Posted on Feb 21, 2025
The hotel is very close to Disneyland and can be reached on foot, which is very convenient for tourists who can't wait to enter the park. The hotel staff warmly welcomed us, helped with luggage, patiently answered questions, and solved our needs with caring service. Great
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. We will continue to improve the service awareness of hotel staff and attach importance to the improvement of service quality. All hotel staff look forward to your visit again! I wish you a happy life!
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Vammm
Superior Double Room
Stayed in Feb 2025
Solo travelers
3 review
5.0/5
Outstanding
Posted on Feb 20, 2025
The hotel provides free airport drop-off service, which is really considerate. The service provided by the front desk lady is also very good. She upgraded the room for free, and the room is quite large. The breakfast variety is also very rich
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
Guest User
Guestroom (2 beds)
Stayed in Feb 2025
Travel with friends
9 review
5.0/5
Outstanding
Posted on Feb 19, 2025
Very satisfied, will choose this place next time! Disney shuttle service: departs on time and the distance is very close Sanitation: clean and tidy Service: warm and thoughtful service, very satisfied
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. We will continue to improve the service awareness of hotel staff and attach importance to the improvement of service quality. All hotel staff look forward to your visit again! I wish you a happy life!
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Guest User
Superior Double Room
Stayed in Feb 2025
Family
3 review
5.0/5
Outstanding
Posted on Feb 7, 2025
The hotel is great. The location is good. The facilities are new. The service staff is enthusiastic, especially the front desk housekeeper Ms. Pan. She gave the children snacks. The shuttle bus was also on time for the early flight in the morning! Highly recommended!
Original TextTranslated by Google
Response from Property: 尊敬的賓客: 您好!非常感謝您對酒店的支持和各方面的認可, 我們會不斷提高酒店員工的服務意識,重視服務品質的提升。酒店全體員工期待您的再次光臨!祝您生活愉快!
Guest User
Deluxe Double Room
Stayed in Feb 2025
Family
1 review
5.0/5
Outstanding
Posted on Feb 3, 2025
A family of three came to Disneyland and stayed at Orange Hotel. The transportation is convenient, a special car is provided, and the front desk is attentive and friendly. The room is clean and tidy, and there are slippers specially provided for children, which is very considerate. The surrounding area is lively and there are commercial entities.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. We will continue to improve the service awareness of hotel staff and attach importance to the improvement of service quality. All hotel staff look forward to your visit again! I wish you a happy life!
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Anonymous User
Superior Double Room
Stayed in Jan 2025
Family
2 review
3.5/5
Posted on Feb 1, 2025
The pillow is a bit dirty, the place is a bit small, the children's slippers provided are OK, and it would be better if some children's toothbrushes could be prepared. ~ I originally ordered Orange Crystal, but I misread Orange Hotel.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry that we were unable to bring you a satisfactory stay experience during this stay. The photos you provided are not the room types of the hotel. We are wondering if you may have clicked the wrong hotel review. We also wish you a smooth and happy new year. We look forward to your next stay.
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Yuese666
Deluxe Family Room
Stayed in Jan 2025
Family
4 review
5.0/5
Outstanding
Posted on Jan 29, 2025
The room is quite big, clean and tidy, and the front desk girl is also very nice, thumbs up. There are two shuttle buses to Disneyland at 6:00 in the morning and 7:15, and one at 10:11 in the evening.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. We will continue to improve the service awareness of hotel staff and attach importance to the improvement of service quality. All hotel staff look forward to your visit again! I wish you a happy life!
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Guest User
Guestroom (2 beds)
Stayed in Jan 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 24, 2025
The hotel room is clean and tidy, with no peculiar smell. The room faces the residential area, which is very quiet at night. The services are also very good. There is a shuttle bus to Disneyland, but the frequency is a little less. In general, the cost performance is very high
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. We will continue to improve the service awareness of hotel staff and attach importance to the improvement of service quality. All hotel staff look forward to your visit again! I wish you a happy life!
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Guest User
Guestroom (2 beds)
Stayed in Jan 2025
Family
4 review
5.0/5
Outstanding
Posted on Jan 18, 2025
Brought the kids to Disneyland, not far from the park, with free shuttle bus, nice room, nice service from the pretty girl at the front desk, will stay at Orange again next time.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Glad to have a great time with you on your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!
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Dongbalabushixibala
Superior Double Room
Stayed in Jan 2025
Family
2 review
4.5/5
Great
Posted on Jan 16, 2025
The sanitation is good, and the price is worth it. There are many kinds of breakfast in the morning, and they are not pre-prepared dishes. I ate a bowl of wontons and left for Disneyland. The girls and brothers at the front desk were very nice and enthusiastic, and they also gave me orange candy. I spent two happy days with my daughter. There is also a corridor and an octagonal pavilion near the hotel. Unfortunately, I didn’t have time to appreciate them due to time constraints. I started to worry after reading many reviews, but I felt it was really good after staying there. It’s just that the toilet smelled a little bit of smoke, which reduced some points. I think the environmental sanitation service is the best among the hotels in the same price range if I want to go to Disneyland. If I come again, I will choose Orange 🍊
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Original TextTranslated by Google
6/8
Response from Property: 尊敬的賓客: 您好!非常感謝您對酒店的支持和各方面的認可, 我們會不斷提高酒店員工的服務意識,重視服務品質的提升。酒店全體員工期待您的再次光臨!祝您生活愉快!
Guest User
Superior Double Room
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Jan 9, 2025
Overall, I was satisfied. The front desk service was warm and thoughtful. They picked me up at the airport and sent me to Disneyland. They prepared small candies for the children when they left and got up early to go to Disneyland. They also packed breakfast for me! The hotel is next to the Chuansha Ancient Town, where there are many delicious foods and you can also visit it by the way. I recommend it to friends who are going to Disneyland.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. We will continue to improve the service awareness of hotel staff and attach importance to the improvement of service quality. All hotel staff look forward to your visit again! I wish you a happy life!
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解鎖旅行成就
Superior Double Room
Stayed in Dec 2024
Solo travelers
14 review
4.5/5
Great
Posted on Jan 3, 2025
It's a bit far from the subway, but there are airport shuttle and Disney services There are lively markets and shops nearby Breakfast is also included. Since I had to catch my flight and hadn’t eaten yet, I packed one for me. It was quite quiet at night. A decent hotel.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Glad to have a great time with you on your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!
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