Shanghai Edition Hotel Reviews

Located right in the heart of Nanjing Road, this hotel offers the perfect blend of luxury, comfort, and convenience. The vibrant cityscape is at your fingertips, with endless shopping, dining, and cultural attractions just steps away. The hotel itself exudes sophistication, from its beautifully designed interiors to the impeccable attention to detail in every aspect of the service. The rooms are spacious, modern, and thoughtfully equipped, providing a tranquil escape from the city’s hustle and bustle. A huge shoutout to Rex, whose service was absolutely impeccable. He went out of his way to offer personalized recommendations and his assistance truly elevated the end-to-end experience of living at one of Marriott’s luxury properties. His professionalism and warm demeanor made me feel genuinely cared for during my visit. Thank you Rex and I’ll be sure to book Shanghai Edition when I’m back again :-)

Shanghai Edition, amazing location, amazing rooms and Spectacular service! I was so amazed by the pre-arrival experience from Guest Relations, ZORA! The sweeetest girl!!! She cared so much about our stay; even though we only stay for one night. She prepared our room with every request prepared, and even more! I’m so touched by the letter she wrote, all the amenity prepared and when she knew I’m having a sore throat, she prepared many bottled water in room! Everything is set upon my arrival - I love my room so much. Thanks to ZORA, I want to stay at Shanghai Edition on my next trip to Shanghai!!!♥️♥️ I will also recommend this hotel to my family and friends!

We booked 3 rooms for 4 nights including breakfast and had a great time staying in Edition. The staffs are very welcoming and friendly, always with smile and attentive. Breakfast is Ala carte with half buffet style with variety of choices. We truly satisfied with the food. But it was quite boring to have it 4 days in a row. Room cleaning service is well done and the toiletries are replenished everyday. We also entitled for early bird rewards with a free fruits plate, shopping bag, a small pack of free shampoo and bath products. Our first round of snacks bar are complimentary except for beer and alcohol. The gym room is not really spacious but fully equipped. The only downside is the swimming pool is quite small, and it would be better if sauna is provided. Not to mention the strategic location that the metro station is just 2mins walk from the hotel. But the car is not allowed to enter the main road, nevertheless the staffs would help to carry all luggages and the taxi ride can stop at the back door or back street with just few steps away. Overall, we enjoyed ourself and my family are happy with this hotel.

There were bugs in the pool area and my friend and I got bitten. Don’t have enough clothes hooks inside bathroom

Great hotel and great location! Will definitely come back.

Mia at Edition was just amazing, very attentive to customer service. I have to thank the front desk for the update, just love the loft room. You can’t go wrong with Edition, especially their hospitality. Had a really enjoyable stay. Location was extremely convenient, right in the heart of East Nanjing Road, a stone throw to the Bund. Highly recommended.

My kids love the pool table at the lobby. Keep them entertained . The rooms are very small but overall experience is still good . Location is very good too.

Absolutely enjoyed our stay at the Shanghai Edition. Having stayed in a few hotels in Shanghai, I think this has one of the best location as it’s situated right in the middle of Nanjing Road. The hotel and room designs are warm and sophisticated but not over the top. The room looks very new and is well maintained. The warm service we received during the stay was commendable. Mia was very helpful and we were able to contact her via WeChat during our stay for any help needed. Shoutout to one of the staff at the rooftop bar (didnt manage to get his name) for his amazing service and generosity during our visit too. Perhaps the only thing below expectation was the hotel breakfast. Recommend to book without breakfast and enjoy the good food around shanghai. Would definitely want to return here again next time:)

Prime location near The Bund with excellent service and amenities. However, the lobby and lift lighting were too dim for comfort. The overall experience was fantastic.

If you're looking for a hotel to stay in Shanghai, I highly recommend the EDITION Hotel. The Bund View rooms offer an exceptional view, and the hotel is conveniently located near the Bund, making it easy to explore the area. What truly made this trip special, however, was the attentive and warm 1:1 escort service provided by Collin. He meticulously handled all my requests through WeChat, from dry cleaning and restaurant reservations to food delivery, always with a friendly smile. His professional attitude and thoughtful care ensured that I had a comfortable and enjoyable stay. If I stay here again, I would love to receive Collin's escort service once more. I wholeheartedly recommend this hotel.

I would like to thank the wonderful staff at The Shanghai Edition for making our stay truly exceptional. It's true what they say—you truly get what you pay for in this hotel. Right from the moment we arrived, Ms. Jackiee warmly welcomed us with her genuine kindness and provided outstanding assistance. Her helpfulness and warmth reassured us that we had made the right choice in booking our stay. Throughout our visit, Jackiee consistently went above and beyond to ensure our comfort and satisfaction. I also want to extend my thanks to Guest Relations, specifically Senia Selena, for her exceptional service during our check-in process. Senia efficiently handled all our requests, no matter how simple, and continually exceeded our expectations. Thanks to her, our visiting family had an incredible experience at your hotel and is already looking forward to returning. To the entire team, I want to commend you for your outstanding efforts. Your dedication and commitment to delivering exceptional service are truly commendable. Thank you for creating such a memorable stay for us.

Must-go hotel in Shanghai. Best customer service and beautiful interior design!

The best stay ever, from the good smell in lobby to the comfortable bed. The location is just right with view. Will be definitely coming back again.

Staffs are friendly and helpful. Breakfast is good. Free minibar and non-alcoholic beverages. We got a gift from the hotel when we checked out. Strategic location. Short distance to the bund and hotel just a doorstep to nanjing road.