Mercure Hotel (Shanghai Hongqiao Jiuting Tiandi) Reviews
Mercure Hotel (Shanghai Hongqiao Jiuting Tiandi)
No.178 Puhui Road (Building 5), Songjiang District, Shanghai, ChinaView Hotel Details
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Mercure Hotel (Shanghai Hongqiao Jiuting Tiandi) Guest Reviews
4.8/5
Excellent
1349 review
Verified reviewsLocation4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1349)
Positive reviews(1328)
Reviews with photos/video(184)
Delicious breakfast(145)
Friendly front desk staff(111)
Easy to get around(87)
Large rooms(70)
Close to metro(41)
Many amenities(40)
Stayed multiple times(28)
Awesome gym(14)
Negative reviews(21)
Guest User
Superior Room with 1 king-size bed
Stayed in Apr 2024
Business travelers
10 review
Very Good
Posted on Apr 13, 2024
Needed to wait to check in because the room was not available yet. The front desk was kind. The room is a bit old and there was a smell
Response from Property: Thank you for your feedback. We apologize for any shortcomings and kindly ask for your understanding. Xiaomei will actively rectify the situation. Please give Xiaomei another chance, and we sincerely look forward to your next visit.
yufah
Standard Queen Room
Stayed in Mar 2024
Business travelers
5 review
Posted on Apr 19, 2024
Was told that this hotel had been occupies by local government as quarantine hotel during Covid-19 lock down. But I was surprise that the premises was maintain well. worth the money.
Response from Property: I am very glad that you have chosen our hotel. Every time you receive a positive review, you will feel very happy in your heart. We will continue to work hard and do better. We wish you a smooth work and a happy life.
Manish Maniklal
Standard Queen Room
Stayed in May 2024
Business travelers
9 review
Posted on May 17, 2024
I have been to other MERCURE hotels ..and always the experience have been very good and satisfactory but thsi one is not clean and all the fittings and other bathroom fittings and accessories are loose or not working ..
ENGLISH is toally absent ..surprsingly such hotel exists in Shanghai near EXHIBITON CENTRE ..very lauaghable ..
Poor not at all recommended.
LAM WILKIN WAI KIN
Standard Queen Room
Stayed in Oct 2023
Business travelers
9 review
Amazing
Posted on Oct 14, 2023
Quick check in and check out, 10minute walk to Subway (no cover). Old building but freshly renovated. 10min walk to Very late supper places, and shopping complex next to hotel..
Response from Property: Dear guest， Thank you for the comments. It's our pleasure to have you with us! We'd like to seeing you soon at your next trip to Shanghai! Hotel Manager
Chris
Standard Queen Room
Stayed in Oct 2023
Solo travelers
5 review
Amazing
Posted on Oct 8, 2023
Quiet hotel, perfect to relax from a day of sightseeing. The Shanghai metro is not far away. Easy to reach Hongqiao airport. Around the corner is a FamilyMart and behind the highway is a big shopping mall with food court. Excellent value for money.
Response from Property: Dear guest， Thank you for the comments. It's our pleasure to have you with us! We'd like to seeing you soon at your next trip to Shanghai! Hotel Manager
Scott
Executive Room with 2 single beds
Stayed in Jun 2024
Family
29 review
Very Good
Posted on Jun 22, 2024
Good location, spacious executive room, breakfast, front desk services
Response from Property: Thank you for your comments in your busy schedule. We will continue to work hard to provide better services. Looking forward to your next stay~
Guest User
Executive Room with 1 king-size bed
Stayed in Sep 2023
Family
1 review
Outstanding
Posted on Sep 7, 2023
Hotel is very clean and tidy. Counter services are great and efficient! Will return when I’m back in China again. Thank you for the great services! 😊
Response from Property: Dear customer, Thank you for all the comments, we will share with all of our staff. We are looking forward you coming back soon!
Guest User
Superior Room with 1 king-size bed
Stayed in Feb 2024
Couples
2 review
Outstanding
Posted on Feb 24, 2024
Great hotel near metro thus good connection to centre and shopping mall with good restaurants. It is quiet for a good night rest. Breakfast good also for Western people:good coffee. Rooms are convenient, very good shower. Very friendly staff.
Minus point is that some guest like to smoke although it is a non smoking hotel. It is not a mistake of the hotel. Maybe extra sign in the room and big fine can stop this bad behaviour.
Another negative point, again not related to the hotel, is that many guest take a very big breakfast but eat only half of it. Very sad.
Next stay will be in this hotel.
Response from Property: Dear customer, Thank you for the all the comments. Appreciate you mentioned good location/subway/breakfast/staff,etc. Besides, we'll work closed with each other , to suggest our guests take good care about their good healthy. After all, we're looking forward to seeing you in the nearly future.
Guest User
Superior Room with 2 single beds
Stayed in Aug 2024
Travel with friends
1 review
Outstanding
Posted on Aug 31, 2024
GOOD
卫生：GANJING
环境：HENBUCUO
服务：FEICHANGHAO
Guest User
Superior Room with 2 single beds
Stayed in Apr 2024
Business travelers
2 review
Great
Posted on May 1, 2024
Good location! Quiet neighborhood; rooms are big! Very relaxing stay !
Response from Property: Speakless companionship is better than all love words. Your happiness, your smile, and your peace of mind are the pursuit of Xiaomei's life~~
Guest User
Standard Queen Room
Stayed in Aug 2024
Business travelers
1 review
Outstanding
Posted on Aug 30, 2024
Super clean helpful and friendly
Christian
Standard Queen Room
Stayed in Aug 2023
Travel with friends
3 review
Outstanding
Posted on Aug 28, 2023
Great service. Clean rooms and nice location.
Response from Property: Dear Sir，Thank you for choosing our hotel! It‘s our pleasure to have you with us during these days. We looking forward to see you soon in the future. Hotel Manager ’
Inagamov
Superior Room with 2 single beds
Stayed in Nov 2023
Business travelers
33 review
Posted on Nov 5, 2023
Location is not good
Response from Property: Dear guest，Thank you for the comments！Hotel is located at JiuTing town Song Jiang district. 5mins walk to Jiu Ting subway station line No.9. 15mins to NECC/HongQiao airport/Hongqiao railway station by taxi. We'd like to seeing you soon at your next trip to experience hospitality of Mercure! Hotel Manager
Guest User
Superior Room with 2 single beds
Stayed in Oct 2023
Travel with friends
6 review
Outstanding
Posted on Nov 3, 2023
aaaaaa
Response from Property: Dear, thank you for your careful review. Thank you for your love and praise for Jiuting Mercure Hotel. We are very happy. The growth of Mercure cannot be separated from your companionship all the way. We sincerely look forward to your stay again~~
Guest User
Standard 2-bed Room
Stayed in Aug 2024
Booked for others
1 review
Outstanding
Posted on Aug 26, 2024
The hotel has complete facilities and a good stay experience. The breakfast is also rich. It is a few hundred meters away from Jiuting subway station. It is the first choice for staying in Shanghai next time. It is worth recommending
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