No. 333 Honggu Road, Changning District, Shanghai, ChinaView Hotel Details
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Holiday Inn Express Shanghai Gubei Guest Reviews
4.8/5
Excellent
2753 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(2753)
Positive reviews(2726)
Reviews with photos/video(215)
Delicious breakfast(357)
Easy to get around(266)
Friendly front desk staff(178)
Close to metro(112)
Perfect for business trips(35)
Stayed multiple times(20)
Tasty restaurant(16)
Tasty coffee(11)
Negative reviews(27)
Peeenutz
Zero-Carbon Hypoallergenic Double Bed Room
Stayed in Aug 2024
Business travelers
22 review
4.7/5
Amazing
Posted on Sep 8, 2024
Great stay again ! Happy to return back to this hotel. Convenient location for leisure and business mix. To get to both hong qiao , Pudong and downtown via taxi or metro which is about 5-10 mins walk.
Staff are super helpful with any enquiries, courier help and welcoming - makes you feel at home away from home.
View from the back is local hood, front is park, they don’t allow outsiders to roam around upstairs , deliveries are by robot to the rooms.
Small self service laundry down stairs with a few cardio machines.
Response from Property: Dear guest,Thank you for choosing to stay with us again and taking the time to provide us with such a wonderful review. We are delighted that you were satisfied with our hotel's location, facilities, and our high-quality customer service. We strive to provide every guest with an unforgettable experience, and it is always very rewarding to hear when we succeed in doing so. We look forward to seeing you again on your next visit.Best regards.IHG Social Listening Team
MD ISHAQ UR RAHMAN
Zero-Carbon Hypoallergenic Double Bed Room
Stayed in May 2024
Business travelers
2 review
4.7/5
Amazing
Posted on May 4, 2024
It’s really a good experience to stay in this hotel. Breakfast was good with lots of variety,those are really helpful for international travelers. Staff of this hotel are really friendly & helpful. Only I faced one problem with the AC of the room,which was not that much cool.Except this everything was fantastic.
Response from Property: Dear guest, thank you for your stay. Our service staff is always considerate and attentive to our guests' experience. If you have any questions during your stay, you can contact the front desk of the hotel and we will do our best to help you. We look forward to seeing you again!Sincerely,IHG Social Listening Team
WEERAYUTH
Standard Double Room
Stayed in May 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on May 6, 2024
Staff very friendly, good breakfast, room clean and smart toilet like japan. Very near garden and supermarket. Housekeeping cleaning room every day, I'm stayed 2 nights, very happy here. I think hotel far from MRT. But u can walk maybe 10 minutes or rental bicycle.
6/8
Response from Property: Dear guest, Thank you very much for taking the time out of your busy schedule to write us such a wonderful review and for giving us full marks. We are delighted that you had such a satisfying stay at our hotel, we strive to provide all of our guests with a memorable stay and are delighted to hear your comments. We look forward to welcoming you back for your next visit.Sincerely,IHG Social Listening Team
Guest User
Standard Double Room
Stayed in Oct 2024
Business travelers
1 review
4.0/5
Very Good
Posted on Oct 28, 2024
I was thoroughly impressed with my recent stay at Holiday Inn Express Shanghai Gubei. The rooms were impeccably clean and the beds were incredibly comfortable. Despite its smaller size, the hotel offered a surprising array of amenities, including a well-equipped bathroom and even an iron and ironing board. The breakfast was also top-notch, offering a wide selection of both hot and cold items. It was a truly pleasant stay.
Response from Property: Dear Guest, Thank you for staying at our hotel and taking the time out of your busy schedule to share your stay with us. I am glad to see that you enjoyed your stay very much, which is the greatest pride of our staff, therefore, your feedback is important to us. We look forward to seeing you again. Have a great day Sincerely, IHG Social Listening Team
JC20182020
Standard Room (2 beds)
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 19, 2024
Very friendly and nice staff, a very satisfied staying, will definitely choose this hotel again.
Response from Property: Dear Guest, Thank you for staying at our hotel and sharing your stay experience with the busy schedule provided. We are pleased that you were satisfied with the excellent customer service we provide. We strive to provide a memorable experience for all our guests and are delighted to hear your comments. We look forward to welcoming you back for your next visit.Sincerely,IHG Social Listening Team
pisuit
Standard Double Room
Stayed in Mar 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Jun 25, 2024
good location , convenient. near MRT station
staffs have good service mind.
the room was a bit small
Response from Property: Dear guest, thank you very much for taking the time out of your busy schedule to write such a wonderful review and giving us a perfect score. We are delighted to hear that you are satisfied with our hotel's superior location and the high-quality customer service we provide. We strive to provide all guests with an unforgettable stay experience, and we are happy to hear your positive feedback. We look forward to welcoming you back again in the future.Sincerely,IHG Social Listening Team
Teja Angkajaya
Zero-Carbon Hypoallergenic Double Bed Room
Stayed in Feb 2024
Business travelers
6 review
4.7/5
Amazing
Posted on Feb 15, 2024
Good hotel comes with great breakfast and good clean room. And nice room view
Response from Property: Dear Guest:Thank you very much for staying at our hotel and taking the time to give us a wonderful review and a perfect score. We are delighted that you were satisfied with the clean rooms, the view from your room and the delicious breakfast served at our hotel. We strive to provide a memorable experience for all our guests and are always happy to hear when we have. We look forward to seeing you again on your next visit.Sincerely,IHG Social Listening Team
DINESH MOTWANI GUL
Standard Double Room
Stayed in Aug 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Aug 29, 2024
Good Hotel and friendly staff. Have been staying here since many years.
Response from Property: Dear Guest,Thank you very much for taking time out of your busy schedule to write us such a wonderful review and for giving us full marks. We are delighted that you were so pleased with the ambience of our hotel and the excellent customer service we provide. We strive to provide all our guests with a memorable stay and we are delighted to hear your comments. We look forward to welcoming you back for your next visit.Sincerely,IHG Social Listening Team
Anonymous User
Zero-Carbon Hypoallergenic Double Bed Room
Stayed in Jun 2024
Family
10 review
5.0/5
Outstanding
Posted on Jul 23, 2024
A good stay for the price point! I would stay again next time we visit the area.
Response from Property: Dear guest, thank you very much for your recognition and appreciation of our hotel. We are always committed to providing a high quality accommodation experience while keeping our prices reasonable to ensure that our hotels offer good value for money. We look forward to your next visit.Sincerely,IHG Social Listening Team
Guest User
Zero-Carbon Hypoallergenic Double Bed Room
Stayed in Apr 2024
Business travelers
8 review
4.2/5
Very Good
Posted on Apr 8, 2024
Good service and very clean room. Breakfast is very good with many good choices and great coffee and noodles !
Response from Property: Dear guest, thank you for staying at our hotel. Your brief words reveal your full affirmation of our hotel, and we are delighted to have brought you such a great experience. We provide the most thoughtful service, the cleanest and most comfortable environment, the most abundant and delicious breakfast, as well as an excellent location for your convenient and comfortable journey. We sincerely welcome your next visit.Sincerely,IHG Social Listening Team
Guest User
Zero-Carbon Hypoallergenic Double Bed Room
Stayed in Mar 2024
Other
3 review
4.0/5
Very Good
Posted on Apr 4, 2024
Convenient location and staff are very helpful. A wide variety of food for the breakfast. It would be much better if hot dishes are on a heat stove and lids are used to cover them.
Response from Property: Dear Guest, Thank you for staying at the hotel and sharing, We are glad that the hotel location, warm service, breakfast and other aspects are recognized by you. At the same time, your suggestion about the hot dishes at breakfast has been promptly shared with the catering department for improvement. We sincerely look forward to welcoming you back to our hotel in the future.Sincerely,IHG Social Listening Team
Guest User
Standard Double Room
Stayed in Mar 2024
Business travelers
1 review
4.2/5
Very Good
Posted on Mar 31, 2024
FO manager Andy Chan showed his best hospitality during the staying. Will stay again next time with no doubt.
Response from Property: Dear Guest, Thank you for staying at our hotel and I am happy to hear that you enjoyed your stay with us. I will be sure to pass on your favorable comments to our staff, especially the ones you mentioned by name. We look forward to seeing you again and hope you will come soon!Sincerely,IHG Social Listening Team
Guest User
Standard Double Room
Stayed in Mar 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Mar 25, 2024
The staff were really helpful and helped with every request. Booking taxis etc
Breakfast is ok with lots of choice but I personally would have preferred more fruit but you cannot please everyone.
Room was big enough and clean but no idea how to work the toilet 😂😂 They should provide a step by step guide
It’s a little out of the action but taxis are so cheap it is good to stay in a hotel further out and cheaper and pay for taxis
Lovely stay thankyou to the staff
Response from Property: Dear Guest, Thank you for staying at our hotel and taking the time out of your busy schedule to share your stay with us. I am glad to see that you enjoyed your stay very much. During your stay, if you have any questions, please feel free to contact our front desk and we will do our best to help you. We look forward to seeing you again. Have a great day Sincerely, IHG Social Listening Team
Bridge the Gap
Standard Double Room
Stayed in Sep 2023
Solo travelers
17 review
4.2/5
Very Good
Posted on Sep 16, 2023
I was attending an event at the Millennium Hotel nearby and since that place REEKS of horrible perfume, I wanted to find something nearby. The Holiday Inn Express seems to be newly renovated and everything looked new and clean. The room is small, but they make good use of the space. The bed is very comfortable and you have a choice of clearly marked soft or hard pillows. It’s very close to Line 10, so that’s convenient, and there are plenty of small restaurants and shops nearby. There were a lot of choices for breakfast, but nothing very delicious. Everything was either greasy or (unintentionally) cold. Despite seeming attention paid to making sure that things are clean and well-presented, every towel in my room - from bathmat to bath towel to hand towel - was old and frayed. Also, the iron , despite have a neatly tied cord, had a gigantic red blob on it, and multiple black smears. Housekeeping had to have seen these when they wound the cord and placed the iron away, yet they left it in that condition. Otherwise, I’d definitely recommend the hotel and stay there again if I were to be in that part of town.
6/8
Response from Property: Dear Guest, Thank you for providing feedback regarding your recent stay at our hotel. Please accept our sincerest apologies that you did not have a pleasant experience during your stay due to issues with our breakfast, room towels, and iron tie-down cord. We will certainly look into these issues. We value your comments and are eager to have the opportunity to serve you again. Sincerely, IHG Social Listening Team
Guest User
Standard Double Room
Stayed in Feb 2024
Family
2 review
4.7/5
Amazing
Posted on Feb 26, 2024
excellent breakfast, easy access to the metro (line 10, suicheng lu), affordable not far from the city centre
Response from Property: Dear Guest;Thank you very much for staying at our hotel and taking the time out of your busy schedule to write us such a wonderful review. We are delighted that you were so pleased with the location of our hotel, the delicious breakfast and the great rates we offer. We strive to provide all our guests with a memorable stay and we are delighted to hear your comments. We look forward to welcoming you back for your next visit!Sincerely,IHG Social Listening Team