Holiday Inn Express Shanghai Jinshan Reviews

Response from Property: Dear guest, we are truly delighted to hear that you had a pleasant stay with us. Your kind words about our breakfast, efficient check-in and check-out process, as well as our friendly and attentive staff, mean a great deal to us. We strive to provide a seamless and comfortable experience for all our guests, and it's wonderful to know that we met your expectations. We look forward to welcoming you back in the future. Wish you have a nice day! IHG Social Listening Team

Response from Property: Dear guest, thank you so much for your review of our hotel. We are glad to hear that you enjoy your stay here. Holiday Inn Express Shanghai Jinshan is conveniently located at Jinshan District, Longhao Road and 58km from Shanghai Hongqiao International Airport, we are close to attractions like Jinshan City Beach, and Wanda Plaza. Travel easily to other parts of the city with the readily available taxis in the neighborhood. The hotel has stylish rooms with multifunctional furniture designed to increase comfort and privacy during your stay. Rooms are fitted with placed power outlets and USB ports to support device usage. You’ll enjoy comfortable bed, refreshing shower, office-style, leisure accoutrements, Chinese and Western-style breakfast buffet—all created to allow for an easygoing travel experience.We look forward to see you again! Wish you have a nice day! IHG Social Listening Team

Response from Property: Dear guest, we are extremely delighted to know that you found our hotel clean and were satisfied with the service. At our hotel, we place a high emphasis on maintaining a spotless environment and providing excellent service to ensure a pleasant stay for all our guests. We strive to exceed your expectations and will continue to work hard to keep up the good work. Thank you for choosing our hotel and we look forward to welcoming you back in the future. Wish you have a nice day! IHG Social Listening Team

Response from Property: Dear guest, thank you so much for your review of our hotel. We are glad to hear that you enjoy your stay here. Holiday Inn Express Shanghai Jinshan is conveniently located at Jinshan District, Longhao Road and 58km from Shanghai Hongqiao International Airport, we are close to attractions like Jinshan City Beach, and Wanda Plaza. Travel easily to other parts of the city with the readily available taxis in the neighborhood. The hotel has stylish rooms with multifunctional furniture designed to increase comfort and privacy during your stay. Rooms are fitted with placed power outlets and USB ports to support device usage. You’ll enjoy comfortable bed, refreshing shower, office-style, leisure accoutrements, Chinese and Western-style breakfast buffet—all created to allow for an easygoing travel experience.We look forward to see you again! Wish you have a nice day! IHG Social Listening Team

Response from Property: Dear guest, thank you so much for your review of our hotel. We are glad to hear that you enjoy your stay here. Holiday Inn Express Shanghai Jinshan is conveniently located at Jinshan District, Longhao Road and 58km from Shanghai Hongqiao International Airport, we are close to attractions like Jinshan City Beach, and Wanda Plaza. Travel easily to other parts of the city with the readily available taxis in the neighborhood. The hotel has stylish rooms with multifunctional furniture designed to increase comfort and privacy during your stay. Rooms are fitted with placed power outlets and USB ports to support device usage. You’ll enjoy comfortable bed, refreshing shower, office-style, leisure accoutrements, Chinese and Western-style breakfast buffet—all created to allow for an easygoing travel experience.We look forward to see you again! Wish you have a nice day! IHG Social Listening Team

Response from Property: Dear guest, We are glad to hear that you found our room clean. Thank you for your positive feedback. We strive to maintain high standards of cleanliness to ensure a comfortable stay for all our guests. We hope to welcome you back again soon. Best regards, IHG Social Listening Team

Response from Property: Dear guest,We are very happy to hear you enjoyed your stay with us. It's something that all of our staffs take proud in. Our restaurant cook does an amazing job, it sounds like you were able to enjoy a meal breakfast which is great to read.We look forward to your next trip! Sincerely,IHG Social Listening Team

Response from Property: Hello, dear guest, I am very happy to be able to bring you a comfortable stay experience. We arrange everything carefully, with elegant environment, high-quality services, complete facilities, high-quality sleep... The most important thing is considerate care, so that you always feel as warm as coming home when you come here. The early morning breakfast is a special feature of the hotel. It carefully selects ingredients and pays attention to nutritional balance. It combines Chinese and Western styles. In addition to various vegetable and fruit drinks, it also provides local specialties, freshly ground coffee, self-service toast, freshly cooked noodles with various toppings, etc., so that you can enjoy it. You can enjoy the pleasure brought by delicious food. We sincerely look forward to your visit again and wish you a happy life! Holiday Inn Express Guest Care Team

Response from Property: Dear guest,Thanks so much for such a glowing review. We truly appreciate your business and you taking the time to share your comments. We hope to see you back with us again soon.Warm Regards,IHG Social Listening Team

Response from Property: 尊敬的客人，非常感謝您選擇入住上海金山智選假日酒店，給您帶來不愉快的體驗，小智滿心愧疚 。攜程頁面註明退房時間是 12：00 ，春節期間酒店入住率很高，退房後工作人員需要時間清理客房，這也是為了能讓每一位客人都享受到整潔舒適的居住環境 ，還望您能多多諒解 。對於前台未能及時接聽電話、處理問題不及時以及服務態度不佳等情況，我們已經嚴肅對待，後續會強化人員培訓，優化服務流程 。真心期待能有機會彌補這次的過失 。祝您蛇年平安喜樂，萬事勝意 。智選假日賓客關懷團隊

Response from Property: Dear guests, thank you for choosing Holiday Inn Express Shanghai Jinshan! The hotel is located in a prime location, opposite Wanda, close to Jinshan City Beach, Jinshanzui Fishing Village and other attractions, with convenient transportation and worry-free travel. We are a brand of InterContinental Hotels Group, strictly adhere to hygiene standards to ensure that the rooms are clean and tidy. Complete facilities, from fresh and stylish guest rooms, to high-speed Internet, satellite channels, to business center and conference rooms, to meet your various needs. We deeply apologize for the leakage in the gap of the shower floor and will arrange repairs immediately to give you a better experience. The service team is warm and considerate, paying attention to your every need. We are honored to receive your affirmation. We look forward to your visit again, and wish you all the best, happiness and health in the Year of the Snake. Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you very much for your continued support! The hotel's excellent location allows you to enjoy convenience. Wanda opposite has a variety of delicious food to satisfy your taste buds. We also know the importance of breakfast. Holiday Inn Express has always adhered to the concept of quality first. Breakfast is not only rich and diverse, but also has a combination of Chinese and Western classics, from nutritious porridge to fresh baking, from specialty pasta to selected fruits, and The fragrant coffee in partnership with "Luckin Coffee" will start your day full of energy. We look forward to serving you again and wish you and your family happiness! Holiday Inn Express Guest Care Team

Response from Property: 尊貴的客人您好，感謝您選擇上海金山智選假日酒店，給予這份寶貴的點評。未能帶給您一次滿意的住宿體驗小智深表歉意。我們的房間採用中空雙層隔音玻璃，特製加厚實木門，以及隔音門封條等措施隔絕噪音，很遺憾隔音效果未達您的預期。您下次辦理入住時可與前台溝通，我們可根據房態儘可能為您安排更安靜的房間。空調方面小智會及時反饋給工程部進行檢測維修，再次感謝您的反饋。希望此次的入住不會影響到您對小智一貫的信心，也真誠邀請您繼續選擇我們酒店。祝您全家幸福美滿。 智選假日賓客關懷團隊

Response from Property: 尊敬的客人，非常感謝您對我們酒店的評價。很高興聽到您對房間和早餐給予了一定的認可，同時也對我們的服務和價格表示滿意。對於您提到的設施較老、電梯等待時間長、機器人送物種類少以及隔音不好等問題，我們深感抱歉。節假日期間，酒店客房率較高，入住人數較多，電梯運行較慢，機器人也較為繁忙，對此帶給您的不便小智深表歉意。再次感謝您的反饋，我們會不斷努力提升酒店的品質，為您提供更好的住宿體驗。期待您的下次光臨。