Vienna Hotel (Shanghai Hongmei South Road) Reviews
Vienna Hotel (Shanghai Hongmei South Road)
Building 5, No. 5 Lane 228 Xiangyang Road, Minhang District, Shanghai, ChinaView Hotel Details
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Vienna Hotel (Shanghai Hongmei South Road) Guest Reviews
4.6/5
Very Good
416 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.6
Cleanliness4.7
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All reviews(416)
Positive reviews(403)
Reviews with photos/video(18)
Awesome rooms(53)
Friendly front desk staff(37)
Classy environment(18)
Great value for money(18)
Perfect for business trips(10)
Delicious breakfast(7)
Stayed multiple times(6)
Many amenities(6)
Negative reviews(13)
REHAN
Standard Room (2 beds)
Stayed in Apr 2024
Business travelers
2 review
4.0/5
Very Good
Posted on Apr 22, 2024
It is good hotel but very far away from shanghai expo center
Response from Property: 尊敬的賓客: 您好! 十分感謝閣下的滿分點評, 您的支持與鼓勵, 是我們前進的最大動力。維也納酒店以不斷的為客人營造温馨舒適的居住環境而努力, 以最高的性價比滿足不同賓客的要求。維也納期待您的再次光臨!
Guest User
Standard Queen Room (No window)
Stayed in Mar 2024
Business travelers
4 review
3.2/5
Posted on Mar 31, 2024
Hotel is good but location is not convenient
Response from Property: 尊敬的賓客,您好!非常感謝您對維也納酒店的支持以及用心給予我們點評,很抱歉本次入住沒有達到您的期望值,對於您所反饋的問題,我們非常重視,酒店位置偏僻,我們深感抱歉,我們也會更加努力,也希望能夠通過我們的服務和設施彌補位置上的不足,維也納全體員工歡迎您再次入住,祝您生活愉快!(Dear guest, hello! Thank you very much for your support to Vienna Hotel and your thoughtful comments. We are sorry that this stay did not meet your expectations. We attach great importance to your feedback. All Vienna staff welcome you to stay again, wish you a happy life!)
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Guest User
Deluxe Double Room
Stayed in Dec 2022
Other
4 review
1.2/5
Posted on Mar 1, 2023
Bug the are on the bed couldn’t sleep one minute
Response from Property: 尊敬的賓客,您好!非常感謝您入住我們酒店,並抽出寶貴的時間給予我們點評。對於您反饋的情況,我們會盡快核實,此次未能給您帶來良好的入住體驗,我們深感抱歉,入住期間有任何問題,可隨時聯繫前台或者小管家微信哦,我們將竭誠為您服務,致力為您解決問題。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉,真誠期待您的再次光臨,祝您生活愉快!
Response from Property: 尊敬的賓客,您好!非常感謝您的入住與寶貴意見,很抱歉入住期間酒店有令您不滿意的地方,關於您反饋的前台員工服務意識問題,我們後續會加強對員工的培訓,提升員工的服務技能和服務質量,爭取下次給您帶來滿意的體驗,您反饋的房間問題,我們也會讓工程立即排查聯繫專業人員進行消殺,對於房間給您造成的問題我們再次真誠的向您致歉。酒店配有大健康品牌床墊、大健康舒眠枕頭、高織純棉床品,希望為您提供最優質的睡眠體驗。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉,下次您入住期間有任何問題,可以隨時聯繫前台小管家,我們將24小時竭誠為您服務,真誠期待再次光臨,祝您生活愉快!
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Guest User
Deluxe Double Room
Stayed in Apr 2024
Business travelers
24 review
5.0/5
Outstanding
Posted on May 23, 2024
還不錯還不錯
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Response from Property: 尊敬的賓客: 您好! 十分感謝閣下的滿分點評, 您的支持與鼓勵, 是我們前進的最大動力。維也納酒店以不斷的為客人營造温馨舒適的居住環境而努力, 以最高的性價比滿足不同賓客的要求。維也納期待您的再次光臨!
Guest User
Standard Queen Room (No window)
Stayed in Sep 2024
Couples
2 review
3.7/5
Posted on Sep 9, 2024
洗面奶耳機丟失 洗面奶就放在洗手池旁邊忘記拿了 在打給酒店就説沒有了 東西都能被吞 真的是無語住了
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Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!