Tuke Hotel (Shanghai Hongqiao Hub Yan'an West Road)

Tuke Hotel (Shanghai Hongqiao Hub Yan'an West Road) Reviews

Tuke Hotel (Shanghai Hongqiao Hub Yan'an West Road)

No.3190 Yan'an West Road, Minhang District, Shanghai, ChinaView Hotel Details
Tuke Hotel (Shanghai Hongqiao Hub Yan'an West Road)
Tuke Hotel (Shanghai Hongqiao Hub Yan'an West Road)Tuke Hotel (Shanghai Hongqiao Hub Yan'an West Road)Tuke Hotel (Shanghai Hongqiao Hub Yan'an West Road)
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Tuke Hotel (Shanghai Hongqiao Hub Yan'an West Road) Guest Reviews

4.7/5
Outstanding
1134 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1134)
Positive reviews(1101)
Reviews with photos/video(168)
Classy environment(119)
Friendly front desk staff(96)
Large rooms(82)
Easy to get around(78)
Delicious breakfast(47)
Close to airport(29)
Stayed multiple times(16)
Perfect for business trips(12)
Negative reviews(33)
Kdavis
Tu Xuan Double Bed Room
Stayed in Sep 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Oct 2, 2024
Excellent accommodations and convenient to catch a taxi to the hotspots. Only complaint was that the mini fridge didn’t get cold.
Response from Property: Dear guests, thank you for your comments on the hotel! We are deeply sorry for causing you a bad check-in experience. We apologize again for the inconvenience caused to you because the mode of the hotel's small refrigerator only has the function of freshness preservation. I wish you a happy life and lovely four seasons. Looking forward to your visit!
Guest User
Tu Xuan Double Bed Room
Stayed in Jun 2024
Business travelers
2 review
4.7/5
Amazing
Posted on Jun 20, 2024
I repeated the hotel stay for more two days through trip.com. It gave me the option to rebook the same room and in fact i was charged lower fees as compare to the first time booking. I got very happy that i was offered discount for rebooking and rebooked it, but i felt cheated very next moment as right after booking when i was told by the hotel staff that i have offered the lower category room this time by trip.com. After arguing they made me pay the difference amount of CNY 144 to stay in the same room. Thus i realized that trip.com has cheated on me.
Response from Property: Dear guests, hello! On the journey, there is always unexpected warmth. Here, satisfaction is just expectation, while touching and surprise are what we always pursue. A natural, comfortable and clean living environment. We believe that guests are family members and provide meticulous neighborly services. It is a warm hotel. Friends who like it will recommend it to their relatives and friends to come to Tuwo to experience the most considerate service. Thank you dear dear Comments on Tuwo Road, we hope to be with you all the time!
Guest User
Tuxiang Twin Room (Mini Fridge + Smart Guest Control)
Stayed in Jul 2024
Family
31 review
4.5/5
Great
Posted on Sep 27, 2024
Perfect location near Shanghai Hongqiao station. Breakfast a bit poor.
Wo19820404
Tu She Double Bed Room (Mini Fridge + Smart Guest Control)
Stayed in Mar 2024
Business travelers
19 review
5.0/5
Outstanding
Posted on Mar 17, 2024
very very good,but noisy
Response from Property: Dear guests, Hahaha! The guest officer is really a friend. Tutu has received the objective praise. Tutu has conveyed your gratitude to the front desk and will pass on this kind of service. I can't stop the wind that's leaving, nor can I hold the sky for the film, but we will definitely provide high-quality services and look forward to seeing you again! Thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting you again. Wish you a happy journey.
Anonymous User
Tu Xuan Double Bed Room
Stayed in Oct 2021
Couples
8 review
5.0/5
Outstanding
Posted on Oct 7, 2021
Nice!
Response from Property: The hotel's reply: Dear Guest Officer, thank you very much for staying at Tuke China Shanghai Hongqiao Yan'an West Road Branch. I am very happy to see your affirmation of Titu and your recognition of the hotel! We have always paid attention to each guest's stay experience, and at the same time actively improved the professional level and service standards of each staff member. Your satisfaction is the driving force for our efforts. We will continue to work hard to maintain and maintain high-quality service quality. You have a better experience~Looking forward to your visit again!
Guest User
Tu Ke Business Suite
Stayed in Oct 2024
Couples
7 review
5.0/5
Outstanding
Posted on Oct 4, 2024
The room is big and clean, the front desk staff is polite and friendly, the internet is fast, the air conditioning is powerful, and the facilities are complete. Thumbs up 👍
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Dashudexiaoneng
Tuxiang Twin Room (Mini Fridge + Smart Guest Control)
Stayed in Oct 2024
Family
16 review
5.0/5
Outstanding
Posted on Oct 2, 2024
The room is well-equipped and there is a robot to deliver food. It is next to the viaduct, but it is not noisy. Parking is convenient and you can walk to the zoo. It is also convenient to eat around.
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Guest User
Tu Xuan Double Bed Room
Stayed in Sep 2024
Business travelers
43 review
5.0/5
Outstanding
Posted on Oct 1, 2024
The room was very clean and not damp. The air conditioning temperature was moderate. I was particularly pleased that the laundry room had a dryer and iron! I will stay here frequently when I come to Shanghai on business trips in the future!
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Moruyi
Tuxiang Double Bed Room
Stayed in Aug 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Aug 25, 2024
Very good service, good environment, light luxury style hotel Quiet, good sleep!! Intelligent supporting facilities If there is a need, I will choose again
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6/7
Response from Property: Dear guest, thank you for your love for Tutu Room. Only a comfortable stay experience is the reason for you to come here again. Thank you for your satisfaction and support. Tutu looks forward to meeting you again!
Guest User
Tu Xuan Double Bed Room
Stayed in Aug 2024
Family
6 review
5.0/5
Outstanding
Posted on Aug 24, 2024
Very good! I hope everyone will come. Not expensive, good location! Breakfast is OK, it is more economical during the popular tourist season, everyone remember to find this one, you must go.
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Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely looking forward to your visit again
Guest User
Tu Xuan Double Bed Room
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 20, 2024
The check-in was very good, the service was very thoughtful, and the breakfast was very rich and delicious. A nice hotel with a very clean environment and close to the subway. I will stay here again next time. I strongly recommend it.
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Response from Property: Dear guest, thank you for sharing your stay experience with Tutu. Tutu always attaches great importance to word-of-mouth publicity and pays more attention to the personal experience of each guest. Every choice you make is a great honor for Tutu. You are very grateful to Tutu. Tutu’s consistent support makes Tutu very happy. Looking forward to seeing you again! ✧*。٩(ˊᗜˋ*)و✧*。
tsshomaru
Tu Ke Audio-Visual Room (Projection + Fridge + Smart Control)
Stayed in Jul 2024
Couples
11 review
1.0/5
Posted on Aug 7, 2024
There was hair from the previous guest in the bathroom, the air conditioner was creaking, and there was constant noise from the electric current in the equipment room next to it, which affected my sleep. I called the front desk, but they said there were no rooms available and they didn't even have a solution!
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Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Tu Xuan Double Bed Room
Stayed in Jul 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Jul 26, 2024
First of all, I booked a room because of the blue background wall. From the color perspective, it is fashionable and western-style. I booked an aisle window and didn't pay attention to it before. When I arrived at the hotel, I originally wanted to change it. The front desk suggested that I take a look before making a decision. After looking at it, I was more surprised than I expected. The room is not too small, it is square, and the windows are smaller than ordinary rooms, but they are not in the corridor, they are patio windows, and the price/performance ratio is quite high. It's quite quiet as it doesn't face the road. All facilities are smart, including the toilets, which are smart toilets. The beds were clean. The service is also much smoother than the staff at All Seasons next door. The only suggestion is that I hope the cleaning staff will check the inconspicuous places, such as behind the door, bedside tables and other facilities. Overall positive reviews, I will stay with Tuke next time I go to Shanghai.
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Response from Property: Dear guest, thank you for your love for Tutu. Your appreciation for Tutu's hygiene, environment and service is the best affirmation and encouragement for Tutu. Tutu provides a one-stop service that can serve everyone. Guests who have checked in can provide it with just one click on the Suiyizhu Mini Program. Tutu has more summer promotions. We sincerely invite you to follow Tutu on the Suiyizhu Mini Program and look forward to seeing you again. By visiting, you can share more experience with Tutu so that Tutu can grow better. I hope you will be very satisfied next time (✪ω✪)
Xiaguzhongdanfazha
Tu Xuan Double Bed Room
Stayed in Jul 2024
Solo travelers
31 review
4.8/5
Amazing
Posted on Jul 26, 2024
The place is quite quiet, there are many restaurants nearby, and the reception staff are very friendly. I will choose this hotel next time if I need it. The only drawback is that the air conditioner is a bit loud.
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Response from Property: Thinking about the guest’s thoughts and objective needs, when you come to Tutujia, how can Tutu be willing to make you tired🤭Thank you for your recognition of Tutujia’s service. Every staff member of Tutujia is After professional pre-job skills training, we advocate the service concept of "comparison with others", so that every guest who chooses Tutujia can get a perfect check-in experience and give you full relaxation ~ Tutu is very considerate, guest officer You should also come here often to see Tituyou~
Guest User
Tuxiang Twin Room (Mini Fridge + Smart Guest Control)
Stayed in Jul 2024
Family
8 review
5.0/5
Outstanding
Posted on Jul 16, 2024
The room is very clean and warm, the front desk service is very enthusiastic and can meet basic needs. The hotel is not far from Shanghai Zoo and you can walk there directly.
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Response from Property: Tutu is very pleased that you are satisfied with your stay. If you like Tutu, please recommend it to your friends. When you come to Shanghai, continue to choose Tutu Home. Tutu will welcome you again with more enthusiasm. Thank you for your evaluation. We will continue to work hard and look forward to your next stay~