Z Hotel (Shanghai Xintiandi Hongfangzi) Reviews
Z Hotel (Shanghai Xintiandi Hongfangzi)
No.93 Jianguoxin Road, Huangpu District, Shanghai, ChinaView Hotel Details
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Z Hotel (Shanghai Xintiandi Hongfangzi) Guest Reviews
3.9/5
275 review
Verified reviewsLocation3.9
Amenities3.8
Service4.0
Cleanliness3.9
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All reviews(275)
Positive reviews(244)
Reviews with photos/video(18)
Great value for money(31)
Easy to get around(20)
Convenient location(16)
Classy environment(14)
Friendly front desk staff(14)
Poor air conditioning(11)
Close to metro(4)
Many dining options(3)
Negative reviews(31)
Guest User
Discount Double Room
Stayed in Aug 2024
Solo travelers
3 review
Posted on Aug 20, 2024
You get what you pay for, wasn’t expecting much.
Booked this as a short stopover with a late flight arrival.
Property is aged and shows excess wear, communal areas are not tidy and sweaty cigarette smell lingers the whole building.
Bedroom was adequate for my stopover, air conditioner worked which was crucial in the Shanghai heat.
Bathroom as pictured, water pressure is on the low side.
Convenience store 10 mins walk away and other easy eats around (kfc, maccas). Plenty of rental bikes available around to use and getting a didi/taxi was easy.
Response from Property: Dear guests, I'm sorry to bring you a bad check-in experience. We will listen to opinions and improve. Thank you for your stay.
Guest User
Discount Double Room
Stayed in Aug 2024
Solo travelers
1 review
Posted on Sep 13, 2024
So bad experience smell so bad all pipes I don't recommend
Response from Property: Hello, the rooms you booked were special offer rooms. It's true that during rainy days in Shanghai, the rooms might have a slight odor. Later, considering you are foreign guests, we upgraded your six-day special offer rooms to business rooms for free. When we switched, the lady also said there was no problem. During this period, we also mentioned that you could cancel the order for free, but when you found our hotel to be cheaper, you did not cancel and switch to another place. It's really hard to understand why someone would give a negative review after receiving a free room upgrade.
Lily
Boutique Family Room
Stayed in May 2024
Family
6 review
Very Good
Posted on Jun 17, 2024
Clean and friendly
Tasha8888
Boutique Double Room
Stayed in Jun 2024
Couples
14 review
Posted on Jun 30, 2024
For the price this is a decent hotel, but it could have been neater and cleaner. No hair dryer. In room 210, apparently the water from the shower flows straight onto the floor, because a lot of water had accumulated overnight, and in the morning I slipped heavily while entering the bathroom.
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6/7
Response from Property: We are sorry for the unpleasant stay. Regarding the water seepage in the room, because Shanghai has entered the rainy season in the past month, it rains every day for a month every year at this time, which causes moisture and water seepage in the room. We are really sorry. Regarding the hair dryer, you mean the dryer, right? You asked the front desk, we do not have a dryer. Thank you for your feedback, we will definitely make further improvements, and we look forward to choosing us next time you come to Shanghai. Welcome.
Guest User
Standard Double Room
Stayed in Sep 2024
Other
2 review
Outstanding
Posted on Sep 16, 2024
The lady at the front desk was very nice, thank you very much for her help. She also helped us to check out later during the typhoon. It is a highly recommended hotel with high cost performance!
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Guest User
Discount Single Room
Stayed in Sep 2024
Solo travelers
4 review
Very Good
Posted on Sep 9, 2024
In fact, a small room in the city with a desk, bathroom and air conditioning is enough. Although the room is small, it is actually just a place to sleep.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Discount Double Room
Stayed in Aug 2024
Travel with friends
2 review
Outstanding
Posted on Aug 24, 2024
The room is nice and the service attitude is also very good. The location is very good. It is close to Shanghai Station and Fuxing Park. As long as the price is really worth it (￣∇￣)
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Yaoyaoguiqi
Discount Double Room
Stayed in Aug 2024
Travel with friends
2 review
Outstanding
Posted on Aug 19, 2024
The room was very good, neat and clean. The owner was also very nice. We had a lot of stuff and helped us upgrade the room for free. It was also close to the subway station.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Xin·lvshenghuo
Discount Double Room
Stayed in Aug 2024
Other
3 review
Outstanding
Posted on Aug 14, 2024
The lady at the front desk was very nice. She reserved a room with a window for us. We chose this place because we were heading to Ruijin Hospital. Overall it was pretty good.
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Guest User
Boutique Family Room
Stayed in Aug 2024
Family
4 review
Posted on Aug 11, 2024
The hotel is very bad. I booked a 30 square meter room, but it is not even 20 square meters. It is very dirty and smells musty. The clothes hangers are broken but still in use.
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Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Discount Single Room
Stayed in Jul 2024
Family
1 review
Amazing
Posted on Jul 8, 2024
There were a lot of mosquitoes in the house. I killed four of them, but there was nothing I could do due to the objective conditions in Shanghai at that time. The remote control of the air conditioner had some problems. But overall, based on the single-day rental and the location of the hotel, I am quite satisfied.
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Guest User
Boutique Double Room
Stayed in Aug 2024
Family
5 review
Very Good
Posted on Aug 11, 2024
It’s small but comprehensive, so it’s not easy to get a reservation during the summer!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Discount Double Room
Stayed in Dec 2023
Solo travelers
5 review
Outstanding
Posted on Dec 16, 2023
Very satisfied, the customer service attitude is very good, the room service aunt is also very enthusiastic
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Discount Double Room
Stayed in Jun 2024
Other
1 review
Posted on Jun 8, 2024
There was only one set of shampoo and shower gel for two people staying in the room. The king-size bed room was upgraded but the bed was only 1.3 meters long! The bed faced the concierge and there was a mirror next to it. The air conditioner was so noisy at night. At 10 o'clock in the morning, there was a cleaning lady chatting there. It was really noisy!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Liang！
Business Double Room
Stayed in Mar 2024
Other
8 review
Posted on Apr 16, 2024
The room is small, the hygiene is not good, the front desk does not even have the most basic service attitude, but this is in the city after all, it is okay to stay
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable opinions are very important to us, and we will inform the relevant departments of your opinions to improve the quality of service.