Holiday Inn Shanghai Pudong

Holiday Inn Shanghai Pudong Reviews

Holiday Inn Shanghai Pudong

No. 899 Dongfang Road, Pudong New Area, Shanghai, 200122, ChinaView Hotel Details
Holiday Inn Shanghai Pudong
Holiday Inn Shanghai PudongHoliday Inn Shanghai PudongHoliday Inn Shanghai Pudong
Check available rooms for your travel dates
We Price Match
1 night

Holiday Inn Shanghai Pudong Guest Reviews

4.6/5
Very Good
1464 review
Verified reviews
Location4.7
Amenities4.5
Service4.6
Cleanliness4.7
Filter by:
Sort by:
All reviews(1464)
Positive reviews(1423)
Reviews with photos/video(152)
Friendly front desk staff(149)
Delicious breakfast(139)
Easy to get around(136)
Close to metro(49)
Perfect for business trips(27)
Convenient for shopping(23)
Stayed multiple times(18)
Negative reviews(41)
Stephan Aden
Holiday Superior Room
Stayed in Jul 2024
Couples
8 review
5.0/5
Outstanding
Posted on Jul 22, 2024
Hotel is in a very convenient location, close to the subway station and a few malls with our favorite restaurants:)
Alex CCk
Holiday Deluxe Room
Stayed in May 2024
Couples
1 review
4.7/5
Amazing
Posted on May 8, 2024
Fantastic stay here. Nearby got seven 11, 2 family marts and many local restaurants nearby. Shanghai 1192 is just nearby shopping mall can be reach by 15 mins walk. Good spots for photoshoot.
PérezPablo
Holiday Superior Room
Stayed in Jun 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jun 9, 2024
Outstanding as always. Everytime in Shanghai used to be the same hotel.
6/7
Guest User
Holiday Superior Room
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 10, 2024
The hotel is clean and comfortable, and the front staff clerk, Ms. Selena, is very friendly.
ajit kumar
Holiday Superior Room
Stayed in Jul 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jul 14, 2024
It was a deal! Great ambience, cozy rooms, very close to metro station, very friendly and cooperative staff, they even my request for late check out free of charge, full value for money
interleksean
Holiday Superior Room
Stayed in Jul 2024
Couples
9 review
5.0/5
Outstanding
Posted on Jul 8, 2024
my n-times of staycation in this hotel. will always be my first choice of hotel in the city for their service, location, variety of breakfast etc
Herbe
Holiday Superior Room
Stayed in Jun 2024
Family
1 review
2.5/5
Posted on Jul 1, 2024
My registered name in my trip.com's invoice cannot be matched with the hotel's records. The hotel took 2 hours to check the reason. This is a very bad experience I ever had. I request Trip.com to give me a reply for the above terrible mistakes. If customers make the order from your company, the hotel or your company then record a wrong name. I trust this is not acceptable and nobody wii do the business with your company or hotel any more.
Response from Property: Dear guest, thank you for your review of this stay at Holiday Inn Shanghai Pudong, and timely feedback to us. Knowing that you encountered some problems during your stay, we are deeply sorry that the services provided did not meet your expectations. I and the person in charge of the relevant department of the hotel management have also learned about the problem you encountered, and are checking and improving with the relevant personnel. We regret the inconvenience caused to you.Thank you again for your specific and detailed comments and suggestions, which are very important to improve our services. I hope you can give the hotel a chance to serve you again, and we will serve you with a more professional appearance.
Guest User
Holiday Superior Room
Stayed in Jun 2024
Family
1 review
4.7/5
Amazing
Posted on Jun 26, 2024
I must admit that I was a little bit nervous booking this hotel. Some previous guests had complained about high temperatures in the room and beds that didn't offer enough support. Those were the two things I looked out for when I got there, and I have to say that my experience turned out to be entirely positive. Well, almost. The only thing I can think of is that the shower area is within a bathtub, so if you're travelling with older people, you may need to ask ahead of time whether they have bathrooms with different layouts. Kudos to two members of the staff who showed extra care. Annie moved us to a room with an extra single bed, so that everyone could sleep on a bed in our room. Betty took care of us for one breakfast, letting the staff know that we and our children had paid. For those considering the metro service, Line 6 Pudian Road is the nearest station - you can walk there in 5min or so.
Mirsaatov
Holiday Superior Room
Stayed in May 2024
Business travelers
4 review
2.0/5
Posted on May 31, 2024
The hotel itself clean but old. Sometimes they have some events on the second floor and lots of people crowded at the elevators. So you can’t get in on time. Itwas very bad experience, the guy at Consierge screwed up my simple request to call a taxi to the exact indicated place. Taxi got me to a wrong place, and changed extra with no reason.
Response from Property: Dear guests, we are very sorry that this stay did not leave you a good memory. We apologize for the fact that the second floor restaurant is relatively crowded during the dining hours, resulting in your inability to reach the floor quickly. We have communicated with the relevant departments and non-hotel operated venues to do a good job in a timely manner to divert guests. We have also investigated the other issues you mentioned, and we hope that you can contact our Guest Experience Manager at your convenience to let us know the specific situation and comments. Your feedback will also help us to continuously improve and perfect ourselves. We look forward to your contact, and also look forward to your giving us the opportunity to serve you again.
Lousa
Holiday Superior Room
Stayed in May 2024
Business travelers
4 review
3.5/5
Posted on Jun 22, 2024
Nice hotel and location . Near to shopping center and metro station. However the hotel needs urgent renovation .
Mukul
Holiday Superior Room
Stayed in Aug 2024
Business travelers
15 review
4.5/5
Great
Posted on Aug 24, 2024
Good hotel, nice location, good pool, nice gym, parking available.
Guest User
1 King Bed Standard
Stayed in May 2024
Couples
2 review
4.7/5
Amazing
Posted on May 8, 2024
We enjoyed our stay here with my partner. The hotel is very neat and clean. It’s closer to many amenities including Century Mall and convenient shops across the street. We enjoyed the buffet for breakfast and the service from the staff was excellent. I would say if you want a peaceful stay in a nice environment. Holiday Inn Hotel is the one❤️🙏.
Anonymous User
Holiday Superior Room
Stayed in Oct 2023
Business travelers
8 review
4.0/5
Very Good
Posted on Oct 14, 2023
The location is accessible. Rooms were good enough. Easy aceess the Through maglev train from PVG
Guest User
Holiday Superior Room
Stayed in Oct 2023
Business travelers
7 review
5.0/5
Outstanding
Posted on Oct 19, 2023
Excellent place, within walking distance of three separate metro lines. The buffet Breakfast spread is very good. I arrived during Oktoberfest and the beer was good
Guest User
Holiday Superior Room
Stayed in Aug 2024
Business travelers
1 review
3.5/5
Posted on Aug 28, 2024
Hotel is bit old and have feel of bed bags bites on my skin