Luxemon Hotel Reviews
Luxemon Hotel
No.357 Songlin Road, Shanghai, ChinaView Hotel Details
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1 night
Luxemon Hotel Guest Reviews
4.5/5
Good
1101 review
Verified reviewsLocation4.5
Amenities4.5
Service4.6
Cleanliness4.6
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All Reviews(1101)
Positive reviews(1060)
Reviews with photos/video(187)
Friendly front desk staff(108)
Delicious breakfast(54)
Perfect for business trips(48)
Many amenities(44)
Well decorated(31)
Great swimming pool(21)
Close to metro(21)
Luxurious(10)
Negative reviews(39)
Guest User
Superior Room (2 beds)
Stayed in May 2024
Solo travelers
17 review
Great
Posted on May 5, 2024
I stayed in one of the superior rooms for 2 nights. The room was very clean and nice. The lobby is somewhat old but nothing that affects the quality of the stay. The staff was nice and they let me check out late when I asked the same morning.
In terms of location, it is outside of the city centre but close to the metro.
Response from Property: Dear guest: Hello! I am glad to see your comments and I am lucky to have stayed in our deluxe room! Although the lobby is a bit old, the room is still clean and bright! Choosing a deluxe room is the wisest decision! I look forward to seeing you come back to Shanghai again!
Guest User
Superior Room (2 beds)
Stayed in Jun 2024
Family
1 review
Amazing
Posted on Jul 2, 2024
The hotel is good, the room and the furniture are old, but in general everything is good and the reception people were nice and helpful. We were allowed to have a late checkout. The breakfast was not my favorite, but the location is very good and there was a big choice of cafes and restaurants nearby.
The swimming pool is great
Alvin TM Chong
Superior Queen Room
Stayed in Apr 2024
Business travelers
2 review
Posted on Apr 15, 2024
Was a bit secluded, but quick car ride to most things. Had a family mart near by, breakfast was acceptable, selection of both western and eastern. More of a business hotel.
Response from Property: Dear guest: Hello, we hope that the later service can get your praise, want to get your lollipop, welcome to Shanghai again!
Mukul
Superior Queen Room
Stayed in Mar 2024
Business travelers
8 review
Great
Posted on Apr 11, 2024
Delux rooms are good, new. The superior room is too old and not suggested. Free parking available, small pool, good gym, ok breakfast, lovely location
Response from Property: We sincerely apologize to you again and hope you can accept our apology and rectification plan. We will continue to work hard to provide better service and experience for every guest. If you have any other needs or suggestions, please feel free to contact us and we will try our best to meet your needs. Thank you again for your support and trust, and wish you a happy life!
Urna
Deluxe Room (2 beds)
Stayed in Jan 2024
Family
1 review
Very Good
Posted on Jan 21, 2024
Excellent location. It is close to the city center, easy access to Disneyland as well. Loved the swimming pool.
Response from Property: Dear guest: Hello, thank you for your review of us. Every compliment you give us is a lollipop🍭. I hope you can also receive lollipops in your life in the future! Here’s wishing you happiness in 2024~
Joo Sun Ong
Superior Queen Room
Stayed in Nov 2023
Business travelers
1 review
Very Good
Posted on Nov 15, 2023
I had an absolutely fabulous experience with Luxemon Pudong. Without me even asking, the staff upgraded my room to the deluxe category. A beautifully decorated room and it was clean. The bed was super comfortable. Staff are very helpful and friendly; I got a feeling they are well trained. My room at 14th floor was managed by Ms.Qin Li; she was very thoughtful and diligent in making sure my stay was a pleasant one.
Paul Rus
Deluxe Double Room
Stayed in Apr 2024
Couples
1 review
Very Good
Posted on Apr 12, 2024
Good location, easy to access to Century avenue.
SorayaChina
Deluxe Room (2 beds)
Stayed in Aug 2023
Business travelers
5 review
Amazing
Posted on Aug 27, 2023
The hotel was exactly what we was looking for. However, the location was no longer next to NYU as the school had moved. So had to check out early, but the staff was very accommodating and helpful! The breakfast is great! the bathroom was a little hard to deal with. No place for the towels to be hung up and could see through the glass somewhat. Other than that perfect . Good beds , very comfortable. Nice temperature and the climate in the room is good. Clean and comfortable
Response from Property: Dear guest, hello, we will rectify and add some hooks to the bathroom. Thank you for supporting our shortcomings and making comments for us during your busy time. We will definitely be better with your support, looking forward to your next visit!
Glebandariy
Special Queen Room
Stayed in Dec 2023
Solo travelers
72 review
Outstanding
Posted on Jan 2, 2024
A great combination of price and appropriate service
Response from Property: Dear guest: Hello! I am very happy that you can stay in our hotel, thank you for your comments for me, your encouragement is the biggest compliment to us! Thank you very much! Wish you a pleasant journey and a happy harvest!
Guest User
Superior Queen Room
Stayed in Jun 2023
Solo travelers
9 review
Outstanding
Posted on Jul 4, 2023
Good place not far from metro station, about 7-8 min! Room was very clean!
In hotel good gym and swimming pool!
Very very good breakfast!
Thank u!
MOHAMMAD ALZATIMEH
Superior Room (2 beds)
Stayed in Oct 2023
Friends
23 review
Posted on Oct 22, 2023
It’s was so so , it’s good for 1 night no more , old
Response from Property: Dear guest: Hello, regarding the implementation of the superior room you booked, we know that our facilities are insufficient and old, but we also have newly renovated deluxe rooms. We will provide guidance on the facilities of the superior room. We take your comments very seriously, and we will make rectifications to let you see our changes! If you have any needs or questions about the room, you can contact us in advance. Our newly renovated deluxe rooms are also looking forward to your stay - Maomao will always love you.
Guest User
Superior Queen Room
Stayed in Mar 2023
Business travelers
20 review
Very Good
Posted on Mar 24, 2023
Nice gym and pool! The room was one of the older rooms in the hotel but it was still comfortable. The hotel is near the mall and office buildings.
Saran Goo
Superior Queen Room
Stayed in Aug 2023
Couples
2 review
Outstanding
Posted on Aug 17, 2023
So comfy and super clean. I will recommend.
Guest User
Superior Queen Room
Stayed in Aug 2023
Business travelers
41 review
Posted on Sep 20, 2023
It was ok. I could come back.
Response from Property: Thank you for your evaluation of us, if you are satisfied with the next stay remember to point for us five points! Zunmao welcomes you home!
bernyqiu
Deluxe Double Room
Stayed in Jun 2024
Business travelers
228 review
Outstanding
Posted on Jun 22, 2024
Not bad👍👍👍👍👍Convenient transportation👍👍Quiet, clean and hygienic👍👍Especially the restaurant is not expensive and no service charge👍👍
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