The Hongta Hotel, a Luxury Collection Hotel, Shanghai Reviews

location is good, near shopping centers. good price too. room is pretty big and have everything you need. good experience.

Hotel is a little old but more importantly, Executive Lounge was closed and shifted to restaurant downstairs. Food options for afternoon tea and cocktail hours had very little variety. Breakfast was only slightly better but still not of Marriott standard. Except for check in which was very good and fast and staff was efficient, otherwise everything else are lacking the Marriott and 5 star standard. What was most preposterous is during breakfast, several guests took the scoop spoon for the sauces and put into the mouth to taste the sauce and then proceeded to put the same spoon back into the same sauce bowl he tasted from. Staff didn’t do anything at all. I do not think this is acceptable in any part of the world. Quite disappointed overall.

The front desk lady is not very nice. She treated me differently than the domestic guests. She didn’t even tell me I can access the lounge though I booked an executive floor room. The room itself is good, the house keeping team is very nice. The breakfast is not good as the price. Even worse than a 4 star hotel. Most items are lukewarm, not hot and fresh. I had a dinner in the hotel restaurant, the food is bad too.

Room amenities and facilities quite out fashioned compared to newer hotels. Breakfast food choices are OK, but quality medium.

The service and ambiance was absolutely spectacular!!! I can’t wait to visit again!

Had a great time at this hotel the staff were very friendly and nice.

Because I recently got a Pudong travel voucher, I booked a room for three days. The last two days were in an executive room. At the beginning, they gave me an extra breakfast. After entering the room, I found that the decoration style everywhere was very *, very weird, and of course very old. The next afternoon, I went to the executive lounge for afternoon tea, and found that it was crowded and very noisy, there was no place to sit, and the waiter was somewhat mentally disabled. After complaining to the platform, they promised to give me 400 restaurant consumption credits and upgrade suites. Unexpectedly, on the third day, I was given a large bed suite on a very low floor. The room change process was not smooth. I called someone to help me change the room, but no one came for half an hour. We went to the executive lounge, and came back and said they couldn't find us. At first, they told us to go to the front desk to get the new room card. After we went there, the front desk was busy and no one paid attention to us, so we went back to the room to call. The new room is very cold. I want a heater, but I was pushed to let the engineer look at the air conditioner. After he came, he removed the filter. The filter was blocked all year round without cleaning. After removing and cleaning, the wind was strong immediately. I asked him to help me get a heater, and he said you call the front desk and tell him. After changing rooms, I found that my phone was left in the original room. I went back to get it. I met the room attendant. He opened the door for me without verifying my identity or knocking. I got my phone. There was no access control in the elevator, and anyone could come up. I went to the executive lounge for happy hour, but it was also crowded and there was no place to stay. I was very angry and called the platform to complain many times. The platform said that it would get back to me, but I didn't expect to leave me alone for 40 minutes and refused to get back. I guess they were discussing how to deal with me. I complained to Marriott again, and they finally decided to give me 5,000 Marriott points. On the last morning, there was a huge vibration in this suite on the lower floor. It should be because of the subway, which made my heart feel bad. They explained that there were many people recently, and asked the leader to increase the time of the executive lounge, but the leader disagreed. I wanted to order restaurant credits, but they didn't agree. It would be better to say directly that there was a huge noise on the lower floor, so I wouldn't change. It was just short of saying "I came with Pudong consumption coupons, so cheap, don't expect good service." It was terrible! The hotel staff acted independently and didn't communicate. The breakfast is extremely cramped, you need to queue up, and it tastes bad. They also said that the executive lounge cannot be used and can be packed. There is no sense of dignity at all, and it has nothing to do with the word luxury. Take it off the list, it is really a shame for Marriott It is overcrowded, everyone wears slippers, and the sofa is old and falling apart. The pier faces the bathtub 🛁, and all kinds of designs are unreasonable. People like me who feel good about themselves and feel that they are noble, don't come! People who have never stayed in a hotel and feel that they are taking advantage can come. Experience the "luxury" hotel. The depression in the depression There are small spiders in the bathtub. The swimming pool locker room is extremely simple, and the indoor temperature is extremely low, extremely cold!

Convenient transportation, located in the core area of ​​Pudong, the rooms are well maintained, the meals are rich, the staff in the concierge lounge are attentive and not excessive, good reviews, I will come again next time!

Old hotel, timeless, friendly and responsive service, great wine selection in the lounge, very comfortable beds, well preserved 90's luxury, unique charm and reasonable prices.

Hongta Hotel is a very good hotel I have ever experienced. The hotel's appearance is elegant and the interior decoration is luxurious and exquisite. The room is clean and tidy, and the environment is quiet and comfortable, allowing me to fully relax. The hotel's service staff is friendly and professional, and the front desk lady can always meet my needs in time. The location of the hotel is also excellent, the surrounding environment is beautiful, and travel is very convenient. The time I lived here made me very happy. I would choose to stay in this hotel again without hesitation. I strongly recommend it!

This is the old St. Regis Hotel. The decoration of the hotel is old fashion, but you can see that it was very luxurious at that time. The only drawback is that the facilities are old and should be renovated.

Facilities: Stayed in the Oriental Suite, the room is large, in addition to the basic living room there is a guest bathroom. The facilities are relatively old, but well maintained, can be used normally, and there are no signs of damage. Some facilities have been replaced, such as sockets, TVs, etc., but the overall style of the old St. Regis is retained. Hygiene: There is no problem with the hygiene in the room, but the glass window is a little dirty. Environment: It has a sense of age, the transportation is very convenient, and there are also a variety of nearby businesses. Service: There are few staff. There are few breakfast supplements. The service in the lounge is very enthusiastic.

It's an old hotel. I thought it was quite good when I stayed here more than 20 years ago. This time I came here to feel nostalgic, and it clearly showed its age. In the hot weather of summer, the air conditioner in the room is not cold, and there is an old musty smell, alas! Really old!

My child's high school entrance exam is right across from Yangjing School, so I booked an exam room. When I checked in, the front desk asked if I had any requirements, and it must be quiet, which was met. The hotel is generally old. The entrance to the underground parking lot has to go around the road behind the hotel, and the road down to the parking lot is very narrow, only small cars can enter, and small cars over five meters long are also difficult to drive. The basin faucet in the room is the most inconvenient, the basin is shallow, and the faucet is very short, which makes it uncomfortable no matter how you use it. Other things are like this, the price of more than 800 per night is not cost-effective.