InterContinental Shanghai Pudong Reviews

Incredible hotel, trusted brand. Easy and thorough checkin process. The only downside is the noise that comes from the bathroom toilet throughout the night. No blackout curtains, so the day starts and ends with you. Breakfast is amazing. Overall great time spent.

房间干净宽敞。Highly recommended for its location and safety. There is always someone around to assist if required

Room is nice.

Wonderful service and impeccable standards. Hotel was lovely and the staff were always helpful and polite. In particular, the concierge staff| Mr Johnny went the extra mile to help me with ordering things online. Highly recommend this hotel!

Clean and service so good

Hotel very old Rooms need to be refurbished and some leaking problems from shower to the bedroom carpet also windows get to much humidity air conditioning to much noise for the price there’s better choice in the same area.

Intercontinental is one of the best chain hotel in the world. It doesn’t make you feel disappointed when staying here. The hotel is located not so far from Metro line 2 at Century Avenue. It is Metro interchange station which leads to go around sightseeing in Shanghai and very convenient to go back to Pudong Airport at Longyang station by Metro line 2 or you choose Line 2 to go back as well. Great service to welcome as guest. Good room with superb view and lines of breakfast for your option. Recommend 👍

There was nothing terrible about my experience here, but just felt that for a 5 star hotel, there was really nothing that stood out to me as 5 star. It's worth noting that there is significant renovations happening at the moment, so the drive/lobby is covered, the pool is shut and there are workmen looking through your window throughout the day. I was offered a room upgrade (without asking - I assume to reflect these inconveniences), but I if I had been notified upon booking, I wouldn't have chosen to stay here, so felt a little cheated. General points: - Service is friendly enough, but not particularly competent or efficient. English language level of staff is generally very low. - Lobby and communal areas are very underwhelming - Breakfast: decent quality spread, but again, service was not fantastic - Gym/Fitness suite - small and very basic facilities Overall, an average 4 star experience with 5 star pricing and very few redeeming features. I wouldn't choose to stay here again.

Room is okay and breakfast typical western.

I was just a little disappointed by the gym facilities, In general from the inside the hotel is perfect, on the outside it is unfortunately not the most beautiful but totally ok for this price, I am super excited, location is top (10/10).

Service not great overall: -hotel was under renovation but did not get informed at all, couldn't use some amenities. -Was denied entry to breakfast because I wore my hotel slippers... -got charged 78 RMB for a rice and soda.

Thanks for the birthday cake and chocolates and the room upgrade to a suite was superb! Thanks to the manager and the front desk staff who made my birthday extra special. We love the service at Intercon. ❤️

Hotel is nice and has many restaurants and bars nearby. It’s close to the Bund. For the price I’ll stay here again.

Staff is very friendly. The welcome fruit plate is very appropriate.