Crowne Plaza Shanghai Reviews

Response from Property: Dear Guest,Thank you for choosing our Hotel during your stay in Shanghai and taking your time to write a review about it. Our team is committed to provide our guests with the highest quality services and we feel really proud to read such a review full of praise regarding friendly staff and nice room. Thank you once again and hope to welcome you any time soon at Crowne Plaza Shanghai. Your Sincerely,Sean HanGeneral Manager

Response from Property: Dear Quasi-hyperbolic, Thank you for your stay in Crowne Plaza Shanghai. The hotel has a good location in central Shanghai, 30 minutes west to Hongqiao Airport, and 20 minutes northeast by car to The Bund. Meanwhile it is walkdistance to subway line 10 & line 11, which will lead you to most of attractions in Shanghai, including Yu Garden, Xintiandi, Nanjing Road and Disneyland. In addition, there are many convenience shops and restaurants/bars around us.I glad to learn that our associate solved your technical issue efficiently. Committed to offering high quality service and comfortable hotel stay have always been our intentions. Wish you a happy life, good health and good luck.Your Sincerely,Sean HanGeneral Manager

Response from Property: Dear Guest, Thank you for your feedback and we are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Meanwhile all our gym equipment has been replaced with latest model from Lift Fitness in recent years; Thanks for your approval and praise to our hotel. We hope to have an opportunity to serve you again in the near future. Your Sincerely, Sean Han General Manager

Response from Property: Dear guest, Thank you for choosing Crowne Plaza Shanghai. We are delighted to hear that you found our service excellent and our staff courteous and customer-oriented. Your satisfaction is our top priority, and we are thrilled to have met your expectations. We look forward to welcoming you back for another wonderful stay. Best Regards, Sean Han General Manager

Response from Property: Dear Guest,Thank you for taking the time to write a review about us. Your feedback regarding the hotel is important to us and we appreciate the time you have taken.Our room can accommodate maximum for 3 people and we will not charge for the 3rd guest, but we do charge if the guest needs extra bed for the 3rd guest. Meanwhile we will enhance English training for our rank and file associates. If there is anything wrong during your stay, please don't hesitate to contact our guest service manager, who is able to speak fluent English.Many thanks for your support of IHG. Have a nice day!Your Sincerely,Sean Han General Manager

Response from Property: Dear Guest,Thank you for choosing to stay with us at Crowne Plaza Shanghai and for taking your time to write a review about us. Our team is committed to provide our guests with the highest quality services and we are pleased to read your comments related value for money and swimming pool. It’s motivating to read your comments and your recommendation, definitely, makes our team even more proud of the daily effort to offer great experiencesto our guests. Thank you once again and looking forward to welcome you any time soon at Crowne Plaza Shanghai.Your Sincerely,Sean HanGeneral Manager

Response from Property: Dear guest, thank you for choosing to stay with us at Crowne Plaza Shanghai. We were delighted reading your feedback and note that you were so enjoy your stay this time. we hope to have the pleasure of looking after you again in the next stay.Kind Regards,Sean HanGeneral Manager

Response from Property: Dear Guest,Thank you for your feedback and we are pleased to learn that you have enjoyed your stay. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.Thanks for your approval and praise to our hotel. We hope to have an opportunity to serve you again in the near future.Your Sincerely,Sean HanGeneral Manager

Response from Property: Dear Guest, Thank you very much for your appreciation and recognition! We are committed to providing our guests with personalized service and exclusive privileges to create an unforgettable travel experience. The hotel's prime location makes for a cool and cozy stay in early fall, while the convenience of the lobby's direct connection to Shanghai Cinema provides an immersive sound and light experience. In addition, our breakfast offers more than a hundred choices, aiming to bring you a nutritious and healthy energizing breakfast. We look forward to welcoming you back for your next stay and sharing your dining preferences or special tastes with us, our Executive Chef will listen and bring you a more personalized service experience. Thank you again for your patronage and support! Your Sincerely, Sean Han General Manager

Response from Property: Dear leowoo2591,First we would like to thank you for taking you time to write about Crowne Plaza Shanghai, the willingness to share your thoughts is genuinely appreciated. Crowne Plaza Shanghai is committed to providing our guests with the highest quality services and we are pleased to ready your comments about our unique movie theme. Thank you as well for the recommendations you provide. Looking forward to receive in a nearby future at Crowne Plaza Shanghai.Your Sincerely,Sean HanGeneral Manager

Response from Property: Dear Guest,Thank you for taking your time to share this warm review about Crowne Plaza Shanghai. Our team is committed to provide our guests with the highest quality services and it is motivating to read such a comment full of praise about us.Looking forward to welcome you again in the near future.Your Sincerely,Sean HanGeneral Manager

Response from Property: Dear Guest, Thank you for choosing our Hotel during your stay in Shanghai and taking your time to write a review about it. Our team is committed to provide our guests with the highest quality services and we feel really proud to read such a review full of praises regarding our convenient location, clean room, and good breakfast. Thank you once again and hope to welcome you any time soon at Crowne Plaza Shanghai. Your Sincerely, Sean Han General Manager

Response from Property: Dear Guest, Thank you for choosing Crowne Plaza Shanghai and providing us your comments. We are glad that you like our convenient location and comfortable beds. Sorry for the construction noise from the building next to our hotel, which affected breakfast restaurant. In order to minimize disturbance at breakfast, we are offering breakfast at our club lounge on 23f as well, where guest can enjoy quiet, less crowded breakfast. We look forward to receiving you again soon at Crowne Plaza Shanghai.Your Sincerely,Sean HanGeneral Manager

Response from Property: Dear Guest,Thank you for your feedback and we are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience. We take our guest comments very seriously andalways strive to provide comfortable and friendly accommodations.Thanks for your approval and praise to our hotel. We hope to have an opportunity to serve you again in the near future.Your Sincerely,Sean HanGeneral Manager