Grand Millennium Shanghai HongQiao Reviews
Grand Millennium Shanghai HongQiao
No.2588 Yan'an West Road, Changning District, Shanghai, 201103, ChinaView Hotel Details
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Grand Millennium Shanghai HongQiao Guest Reviews
4.7/5
Outstanding
3474 review
Verified reviewsLocation4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(3474)
Positive reviews(3396)
Reviews with photos/video(316)
Friendly front desk staff(252)
Easy to get around(168)
Delicious breakfast(114)
Great swimming pool(48)
Stayed multiple times(47)
Close to airport(35)
Excellent afternoon tea(15)
Negative reviews(78)
Guest User
Deluxe Room-Two Beds
Stayed in Sep 2024
Family
1 review
Posted on Sep 8, 2024
We arrived early for a 2D1N stayover to meet friends and was glad they allowed us early check in. We had a twin room at level 6. Room is very spacious and generally clean. Understand upper floors jus renovated but too bad we were not allocated those.
There are not many amenities around the hotel. Lucky our friends brought us to a nearby restaurant, BELLAGIO, which served good Chinese food. Had our breakfast at GUILINLAOSHIHAO, which served nice noodles the next day.
Overall a good experience.
6/8
Response from Property: Dear guest, we appreciate you taking your time to share with us your experience during your stay at Grand Millennium Shanghai Hongqiao. We are continuously working with our team to ensure flawless service and to provide great experience for our guests. We are sincerely concerned and apologize that we felt short on your expectation in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to seeing you again in the near future.
Mizrahi
Deluxe Room-Two Beds
Stayed in Jun 2024
Business travelers
3 review
Posted on Jun 24, 2024
The service of the reception people its awful.
Everything it's a problem, even if you ask for an extra pillow they will make an issue out of it.
Not recommended.
Response from Property: Dear guest, we appreciate you taking your time to share with us your experience during your stay at Grand Millennium Shanghai Hongqiao. We are continuously working with our team to ensure flawless service and to provide great experience for our guests. We are sincerely concerned and apologize that we felt short on your expectation in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to seeing you again in the near future.
FangYing
Deluxe Room-Queen Bed
Stayed in Jun 2024
Business travelers
1 review
Outstanding
Posted on Jul 3, 2024
Even got upgraded when checked in 1am in the morning. Excellent breakfast as well. All in all great experience!
Response from Property: Dear guest, thank you for your stay and comment. We're glad to know you've enjoyed an unforgettably pleasant trip with us. Looking forward to seeing you soon in the near future.
Jing Shan Ng
Deluxe Room-Queen Bed
Stayed in Jun 2024
Business travelers
6 review
Outstanding
Posted on Jul 6, 2024
Best hotel in Shanghai, I like that floor-to-ceiling window looking at the city view from my room is superb. Great staff great service and excellent bar at the hotel
Response from Property: Dear guest, thank you for your stay and comment. We're glad to know you've enjoyed an unforgettably pleasant trip with us. Looking forward to seeing you soon in the near future.
Guest User
Deluxe Room-Queen Bed
Stayed in May 2024
Solo travelers
1 review
Great
Posted on Jun 2, 2024
The hotel did not accommodate my requests as outlined in my trip.com booking, but otherwise I enjoyed my stay and would stay in this hotel again. There are many different services (pool, gym, spa) and places to eat and drink within the hotel, and it is next to a nice garden.
Response from Property: Dear guest, thank you for your stay and comment. We're glad to know you've enjoyed an unforgettably pleasant trip with us. Looking forward to seeing you soon in the near future.
Guest User
Deluxe Room-Queen Bed
Stayed in May 2024
Business travelers
12 review
Outstanding
Posted on May 31, 2024
The room is very clean and looks good. You provide excellent hotel service, especially Mr. David at the front desk. He is very nice, has a great service attitude, and demonstrates a high level of professionalism. I am highly appreciative.
Response from Property: Dear guest, thank you for your stay and comment. We're glad to know you've enjoyed an unforgettably pleasant trip with us. Looking forward to seeing you soon in the near future.
Guest User
Deluxe Room-Queen Bed
Stayed in Jul 2024
Couples
1 review
Outstanding
Posted on Jul 28, 2024
I enjoyed food, swimming pool, hot tub, and fitness center very much.
Response from Property: Dear guest, thank you for your stay and comment. We're glad to know you've enjoyed an unforgettably pleasant trip with us. Looking forward to seeing you soon in the near future.
Guest User
Deluxe Room-Queen Bed
Stayed in Mar 2024
Business travelers
36 review
Outstanding
Posted on Mar 19, 2024
cool place
Response from Property: Dear guest, thank you for your stay and sharing. We are very honored to know that you had a pleasant and comfortable time here. Sincerely looking forward to meeting again soon.
Guest User
Deluxe Room-Queen Bed
Stayed in Aug 2024
Business travelers
5 review
Outstanding
Posted on Aug 7, 2024
Very spacious and comfortable hotel. All the luxuries you need.
Response from Property: Dear guest, thank you for your stay and comment. We're glad to know you've enjoyed an unforgettably pleasant trip with us. Looking forward to seeing you soon in the near future.
Mizrahi
Deluxe Room-Queen Bed
Stayed in Apr 2024
Business travelers
3 review
Outstanding
Posted on Apr 3, 2024
Always stay I this hotel, great service. People always willing to assist you. The person at the front desk, Jovi Yang was very helpful and professional.
Response from Property: Dear guest, thank you for your stay and comment. We're glad to know you've enjoyed an unforgettably pleasant trip with us. Looking forward to seeing you soon in the near future.
Zanie.
Deluxe Room-Queen Bed
Stayed in Oct 2023
Travel with friends
12 review
Outstanding
Posted on Oct 7, 2023
The hotel is in a good location, we were able to get to the places we needed to easily. I loved how clean the hotel was, and most importantly that the carpets weren’t smelly. The staff members were also very helpful and kind. I’ll definitely stay at Grand Millennium again.
Response from Property: Dear Guest, thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are glad that you enjoyed your stay and the facilities & services met your expectations. Please let us know when your travels brings you back to Shanghai so we can prepare another great stay for you at Grand Millennium Shanghai Hongqiao.
Nobuhle
Deluxe Room-Two Beds
Stayed in Aug 2023
Family
11 review
Amazing
Posted on Aug 16, 2023
I am just really attached to the millennium brand after staying at the Beijing one. This is my second stay at the hotel and it was really nice, The breakfast is amazing and the buffet dinner was nice. We stayed at a twin room I wonder why they have such bad lighting though at night the room looks so dark. We had the same problem last time and we changed rooms and the other room had great lighting.
Response from Property: Dear guest, thank you for choosing Grand Millennium Shanghai Hongqiao. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would love to have you back again and we will ensure your stay are just as memorable as the previous one. Looking forward to welcoming you back.
Guest User
Deluxe Room-Two Beds
Stayed in Nov 2023
Family
6 review
Outstanding
Posted on Dec 15, 2023
Good hotel with nice interior and very spacious. It’s very close to the hong qiao airport. So for ppl who has an early flight to catch will be a good place to stay.
Response from Property: Dear Guest, thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are glad that you enjoyed your stay and the facilities & services met your expectations. Please let us know when your travels brings you back to Shanghai so we can prepare another great stay for you at Grand Millennium Shanghai Hongqiao.
Anonymous User
Premier Room-Queen Bed
Stayed in Nov 2023
Business travelers
9 review
Great
Posted on Nov 29, 2023
Nice hotel in a very convenient location. Restaurant and a bars are just a walk away. Great rooms and facilities. Will definitely stay again!
Response from Property: Dear Guest, thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are glad that you enjoyed your stay and the facilities & services met your expectations. Please let us know when your travels brings you back to Shanghai so we can prepare another great stay for you at Grand Millennium Shanghai Hongqiao.
KarolineNingbo
Deluxe Room-Queen Bed
Stayed in Nov 2023
Solo travelers
3 review
Posted on Nov 19, 2023
Don't share all these amazing reviews provided here. Dated and run down. Looks glam when you walk in but corridors, rooms and facilities are much less glam. Staff not exactly attentive, they looked rather gloomy or exhausted. The swimming pool facilities are partly falling apart which is a shame, just not maintained or looked after well enough over the years. Loved the massive rooms though. Great location and easy access to the metro and railway station.
Response from Property: Dear guest, we appreciate you taking your time to share with us your experience during your stay at Grand Millennium Shanghai Hongqiao. We are continuously working with our team to ensure flawless service and to provide great experience for our guests. We are sincerely concerned and apologize that we felt short on your expectation in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to seeing you again in the near future.