Holiday Inn Express Shanghai Tangzhen

Holiday Inn Express Shanghai Tangzhen Reviews

Holiday Inn Express Shanghai Tangzhen

Building 4, Hengsheng Wanli Plaza, No.30 Lane 515, Gaoke East Road, Pudong New Area, Shanghai, ChinaView Hotel Details
Holiday Inn Express Shanghai Tangzhen
Holiday Inn Express Shanghai TangzhenHoliday Inn Express Shanghai TangzhenHoliday Inn Express Shanghai Tangzhen
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Holiday Inn Express Shanghai Tangzhen Guest Reviews

4.7/5
Outstanding
1106 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1106)
Positive reviews(1086)
Reviews with photos/video(148)
Delicious breakfast(214)
Easy to get around(136)
Close to metro(81)
Friendly front desk staff(77)
Convenient for shopping(40)
Perfect for business trips(14)
Stayed multiple times(13)
Tasty coffee(11)
Negative reviews(20)
Notepun
Superior Double Room
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 10, 2024
Good staff to help. Booked by Trip.com we got feee room upgrade ,late Check out 2 pm , free round trip shuttle bus to Disneyland start 7.00 am traveling 30 minute to Disneyland and come back on 10.00 pm. They have free coffee and water in hotel lobby. The hotel stay between downtown and Pudong airport Metro Tangzhen station walking 5-7 minute Get the train 30 minute to Nanjing Road and The Bund and 30 minute to Pudong Airport.
6/12
Response from Property: Dear Guest,Thank you for your wonderful feedback! We are delighted to hear that our staff provided excellent assistance during your stay. We strive to make every guest's experience exceptional, and it seems we've succeeded in doing so for you.It was a pleasure to have learnt you appreciate our hotel’s prime location, since we are very close to the Pudong airport , the subway station.We look forward to welcoming you back in the future and continuing to exceed your expectations.Kind regards,IHG Social Listening Team
Anonymous User
Superior Room (2 beds)
Stayed in Aug 2024
Business travelers
5 review
2.0/5
Posted on Aug 26, 2024
THIS Hotel management is very bad . even the hotel had cockroach!!If you foreigner please don't stay at this hotel anymore
Response from Property: Dear Guest, Thank you for staying with us. We're sorry to learn of the cockroach sighting in your room. Rest assured, we'll review our cleaning protocols and perform an additional deep clean. Should any issues arise during your stay, kindly inform us promptly. We're dedicated to resolving them swiftly and to your satisfaction. Best regards, IHG Social Listening Team
Gazolas69
Studio Suite (with Fridge)
Stayed in Jun 2024
Family
3 review
5.0/5
Outstanding
Posted on Jun 10, 2024
We had a fantastic experience at the Holiday Inn Express Shanghai. The staff were incredibly friendly and attentive, making us feel welcome from the moment we arrived. The cleanliness of the hotel was impeccable, with spotless rooms and common areas. Every morning, we enjoyed an excellent breakfast with a wide variety of delicious options to start our day. The combination of superb service, pristine cleanliness, and a delightful breakfast made our stay truly memorable. Highly recommended!
Response from Property: Dear Guest,Thank you for taking the time to share this lovely review with us.Our staff are committed to providing exceptional customer service and creating a welcoming environment for all our guests. It is heartwarming to know that their friendly and attentive attitude made you feel at home from the moment you arrived.Cleanliness is always a top priority for us, and we are delighted that you noticed our impeccable standards. We strive to maintain spotless rooms and common areas, ensuring a pleasant and hygienic environment for all our guests.We are also proud to offer an excellent breakfast with a wide range of delicious options to cater to different tastes and dietary needs. It is great to hear that you enjoyed it and started your day on a delicious note.We look forward to having you stay with us again soon. Sincerely,IHG Social Listening Team
Shine L
Superior Double Room
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 27, 2024
Had an enjoyable stay! Hotel room is clean with daily room cleaning service, very spacious too! Had a lot of space for my luggage. Hotel serves breakfasts every morning, selection and variety is pretty good for a business hotel. The hotel is about 5-7 mins walk to Tangzhen station. It does take a bit of time to travel to town area like nanjing rd, the bund and all that, around 45mins-1hour depending on where you are going to. Around the station there’s macdonalds and family mart convenience store where you can get some food before heading back to hotel. There’s a mini mall there of sorts, didn’t manage to explore but definitely enough to not starve during your time there! Hotel provides shuttle service to Disneyland which makes it really convenient for Disneyland lovers. But you have to take your own transport back. Transport via train back from Disneyland takes about up to an hour with 3 transfers, but it’s definitely doable. The train station also directly leads you to Pudong international airport, but I think it’s more convenient to take a DiDi from the hotel to the airport or vice versa, costed me around 100yuan and took about 30mins, which is pretty alright! Nearby the hotel also have got a huge Decathalon for cheap and good sports wear, unfortunately I didn’t have enough time to shop there! All in all, a very cost effective hotel with the necessary amenities and location that’s feels homely!
6/9
Response from Property: Dear Guest,Thank you so much for taking the time to share your feedback about your stay with us. I'm happy to read you enjoyed our hotel's location, clean rooms and breakfast.We hope to have you stay with us again very soon! Warmest regards, IHG Social Listening Team
Guest User
Superior Double Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 10, 2024
This hotel is really close to 2 malls (so plenty of food and whatever else) and a metro station. The metro is 8 stops direct from the main airport, and they offered free shuttle service to Disney. The area felt safe, and clean. Breakfast is amazing! Lots of Chinese options, and some western as well. Coffee maker, great juices, and a made to order noodle area. We used the pool. It’s part of an attached gym, so not a normal hotel Rec pool, but it worked for us. We did have to go through a weird door on the 2nd floor with voucher from the front desk. It took multiple trips to figure that out. We used the free laundry, and that was helpful. Basically, amazing location for what we needed, and phenomenal breakfast.
Response from Property: Dear Guest,Thank you for sharing your positive experience at our hotel. We are delighted to hear that you enjoyed your stay and found our location convenient, with its proximity to two malls and a metro station.We are particularly pleased that you enjoyed our breakfast offering. We strive to provide a diverse breakfast selection, including a range of Chinese and western options, to cater to the tastes of all our guests. The coffee maker, fresh juices, and the made-to-order noodle area are just a few of the features we are proud of.Additionally, we are glad that you had the opportunity to use our pool. It's an integral part of our hotel's facilities and we hope it provided you with a refreshing break during your stay.Once again, thank you for choosing our hotel and for taking the time to share your feedback. We value your opinion and it helps us constantly improve our services. We look forward to welcoming you again in the future.Warm regards,IHG Social Listening Team
abybaby
Deluxe Room (2 beds)
Stayed in Jul 2024
Family
3 review
4.0/5
Very Good
Posted on Aug 3, 2024
Good Hotel with good Breakfast on daily basis. Service good. Cleanless can say okok. Location of hotel is good for Disneyland.
Response from Property: Dear Guest,​​Thank you for your kind words and valuable feedback! We are delighted to hear that you found our hotel to be a great choice, offering excellent breakfast options on a daily basis. Our service team strives to provide a seamless and pleasant experience for all our guests, and it's heartening to know that our efforts were appreciated.​​​Moreover, the hotel's prime location, conveniently situated near Disneyland, is indeed a significant advantage for our guests who are looking to visit the park or simply enjoy the vicinity.​​We look forward to exceeding expectations on your next stay.​Best Regards,IHG Social Listening Team
Govindan
Deluxe Smart Enjoyment Double Bed Room
Stayed in Jul 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on Jul 27, 2024
Clean and nice helpful staffs.near eatries and cinema. Free flow coffee and beverages at lobby any time.will come agian.
Response from Property: Dear Guest,Thank you so much for your wonderful review! We are delighted to hear that you found our hotel clean and nice, with helpful staff. It is truly heartening to know that our efforts in maintaining a clean and comfortable environment, as well as providing excellent customer service, have been well-received.We are also thrilled that you appreciated the convenience of being near restaurants and a cinema, making it easy for you to explore and enjoy your stay. Additionally, we're glad you took advantage of our complimentary coffee and beverages available at the lobby at any time. We strive to make our guests feel at home and hope these small touches contribute to your overall satisfaction.We look forward to welcoming you back and making your next stay even more memorable.Warmest regards,IHG Social Listening Team
Chin Chiow Shia
Superior Room (2 beds)
Stayed in Dec 2023
Family
4 review
5.0/5
Outstanding
Posted on Jan 2, 2024
Walking distance from Metro Tangzhen Station (Exit 3). Various restaurants nearby. 盒马生鲜 Supermarket right downstair at the opposite building. Cafe and convenience store nearby. Good breakfast and helpful front desk. Must try the coffee and the wanton soup. 30 min to Disney Metro Station. 25 min to Pudong Airport by e-hailing with cost about RMB150
Response from Property: Dear Guest,Thank you for your feedback on your recent stay at our hotel. We are delighted to hear that you had a pleasant experience, and we appreciate your kind words.Our hotel is located at exit 3 of Tangzhen Station on Subway Line 2, adjacent to Zhangjiang High-Tech Park, Kangqiao, and the New International Expo Center, and about 8.2 kilometers away from the Disney Resort. Subway Line 2 directly reaches important commercial districts such as the New International Expo Center, Lujiazui Financial and Trade Zone, People's Square, Nanjing West Road, and Jing'an Temple.We are glad that you enjoyed the breakfast at our hotel and found the front desk staff helpful. We will certainly pass on your compliments to them. Additionally, we agree with you that the coffee and the wanton soup are must-tries, and we encourage all our guests to try them.We look forward to having you stay with us again soon. Sincerely,IHG Social Listening Team
Machado
Studio Suite (with Fridge)
Stayed in Dec 2023
Family
4 review
2.7/5
Posted on Dec 26, 2023
We waiting six hours for make the check in and no one provide a new room , but the hotel have a good conditions , clean and warm
Response from Property: Dear Guest,We are deeply sorry for the inconvenience caused during your recent stay. We apologize for the delay in checking you in and the lack of communication regarding the availability of a new room.We have indicated on our website that the hotel check-in time is 2:00 PM. When you arrived at the hotel, we found that there were no additional clean rooms available.If you have any further questions or concerns, please do not hesitate to contact us. We look forward to exceeding expectations on your next stay.Best regards,IHG Social Listening Team
Guest User
Superior Room (2 beds)
Stayed in Aug 2024
Travel with friends
31 review
4.7/5
Amazing
Posted on Sep 27, 2024
Nice location and service. Very near from subway station to Pudong airport.
Response from Property: Dear Guest,Thank you so much for your review.Thanks so much for your comments about our privileged Location, and the friendliness of our Staff, we will transfer their positive comments to all our Team.We look forward to welcoming you back soon.Best regards,IHG Social Listening Team
Duc
Deluxe Room (2 beds)
Stayed in Sep 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Sep 26, 2024
good price and service clean and nice room i will come back next time
Response from Property: Dear Guest,Thank you so much for your kind words and positive feedback! We are delighted to hear that you found our hotel to offer good value for money, along with exceptional service and a clean, comfortable room. Your satisfaction is our top priority, and it's heartening to know that we've met your expectations.We hope to see you soon!Warmest regards,IHG Social Listening Team
Guest User
Superior Room (2 beds)
Stayed in May 2024
Family
5 review
4.0/5
Very Good
Posted on May 28, 2024
Very good location for us to catch an early flight at Pudong airport by using the metro line 2. Hotel room is clean even though it's a bit small. Will recommend friends to stay.
Response from Property: Dear Guest,Thank you for leaving us a review.We were delighted to hear that the location was convenient and you found the cleanliness of our hotel up to your satisfaction standards.We look forward to welcoming you back soon.Kind regards,IHG Social Listening Team
Anonymous User
Deluxe Room (2 beds)
Stayed in Nov 2023
Business travelers
18 review
5.0/5
Outstanding
Posted on Nov 24, 2023
Modern and clean room, spacious enough, plaza and resto nearby, MRT walking distance, good breakfast.
Response from Property: Dear guest,We are delighted to hear that you had a pleasant stay at our hotel. Thank you for your positive feedback on our room, which we are pleased to offer in a clean and modern style. We hope that you found the room spacious enough for your needs. We are also pleased that you found our location convenient, with nearby access to the plaza and restaurant, and a walking distance to the MRT. Our breakfast is also one of our prides, and we are glad that you enjoyed it. We would love to have the opportunity to welcome you again in the future.Best regards,IHG Social Listening Team
Bryan Lye
Deluxe Room (2 beds)
Stayed in Apr 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Apr 30, 2024
Amazing location with a free shuttle service to Disneyland. Included breakfast was excellent as well. Located within 3-5 min of a train station which goes directly to the bund and airport too
Response from Property: Dear Guest,We are thrilled to hear that you had a pleasant experience at our hotel. Our hotel's amazing location, complete with a free shuttle service to Disneyland, has indeed made your stay more enjoyable.We are also pleased to know that you found our included breakfast to be excellent. We strive to provide our guests with the best breakfast experience possible.We are looking forward to welcoming you back again and providing you with an equally enjoyable stay.Best regards,IHG Social Listening Team
Guest User
Discount Twin Room
Stayed in Oct 2023
Business travelers
4 review
4.2/5
Very Good
Posted on Oct 22, 2023
Its easy to spot the hotel as soon as you get out of Metro, any exit. The metro opens up in a nice mall with Star Bucks. Then the real challenge starts. Swim across the amazon river with crocodiles in it. Until you reach another mall in which the hotel is located in. Which is also very nice and i greatly recommend the Decathalon Sports Store. The food variety is endless. So many dishes. But my taste buds weren’t working. Stayed there four nights. Each morning I felt Something wrong with my tongue until my friend invited me to his breakfast at five star hotel nearby where the food was really amazing. The staff is amazing. Nobody asked me for any money or credit card. Even at check out they said good bye with such a nice smile until i had to remind them that I really felt like paying money. Overall, Shanghai is as amazing as always. A nice stay just adds on to that experience.
Response from Property: Dear guest,Thank you so much for taking the time to to write a review.It's always a good idea to bring up any issues or concerns you have during your stay, as they can be addressed promptly. I'm sorry to hear that your taste buds weren't working during your stay, but I'm glad you found a solution by trying a different restaurant for breakfast.Overall, it sounds like your stay was very enjoyable, and I'm glad you mentioned the nice mall and Decathalon Sports Store as additional recommendations. Shanghai is a great city, and I'm sure you will have many more opportunities to explore it during your visit.Best Regards,IHG Social Listening Team