Howard Johnson Leonora Plaza Shanghai Reviews
Howard Johnson Leonora Plaza Shanghai
No.99 Jinxin Road, Shanghai, ChinaView Hotel Details
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Howard Johnson Leonora Plaza Shanghai Guest Reviews
4.7/5
Outstanding
949 review
Verified reviewsLocation4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All Reviews(949)
Positive reviews(920)
Reviews with photos/video(86)
Friendly front desk staff(108)
Easy to get around(69)
Close to metro(43)
Delicious breakfast(36)
Perfect for business trips(18)
Convenient for shopping(16)
Stayed multiple times(13)
Tasty restaurant(4)
Negative reviews(28)
Adam Derek
Superior Double Room
Stayed in May 2024
Couples
5 review
Outstanding
Posted on Jun 2, 2024
The hotel has friendly staff, and very helpful.
The AC worked well, kept us cool in the heat.
Close to the metro and near a shopping mall.
Response from Property: Dear friend, your shadow has passed through the four seasons with us. In spring, the trees are full of flowers, in summer, the rain sprinkles on the ground, in autumn, the sun is silent, and in winter, you turn into a snowflake and fall into our hearts, impartially; the happiest thing in the world is to wake up every morning and see the five-star praise from family members. Thank you again for your generous patronage and precious comments. I sincerely look forward to your visit again!--Jacky Zhang Lobby Manager
- cafe & dessert
Superior Double Room
Stayed in Apr 2024
Business travelers
2 review
Outstanding
Posted on Apr 26, 2024
Clean and spacious, staffs are very nice
Guest User
Deluxe Double Room
Stayed in Apr 2023
Solo travelers
6 review
Very Good
Posted on May 11, 2023
So good,everything is good 😄
Guest User
Deluxe Panoramic Queen Room
Stayed in Mar 2024
Business travelers
1 review
Outstanding
Posted on Mar 20, 2024
Awesome Service.
Castro
Standard Double Room
Stayed in May 2023
Business travelers
5 review
Outstanding
Posted on May 26, 2023
Good hotel but must be a little bit more clean
Response from Property: Thank you for choosing Howard Johnson Leonora Plaza Shanghai! We will continue to improve the quality of hygiene and service. Looking forward to your next visit. We wish you a happy life and a good mood every day! -- Guest Service Manager Leo Wang
Guest User
Deluxe Double Room
Stayed in Feb 2024
Business travelers
10 review
Outstanding
Posted on Feb 2, 2024
feedback 5🌟
Guest User
Superior Room (2 beds)
Stayed in Jun 2024
Family
2 review
Outstanding
Posted on Jun 10, 2024
I took my kids to see Gundam. This hotel is very cost-effective. It is also affordable during the Dragon Boat Festival. The environment in the room is very good. I booked a twin bed and said I wanted to see Gundam. CoCo said I couldn't see it, so she changed it to a big bed. She also emphasized that the 2.4 bed is fine for two adults and one child. As a result, the room space is good and the bed is really big. I am very satisfied. Thank you CoCo. Evan
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Guest User
Superior Double Room
Stayed in Jun 2024
Family
2 review
Outstanding
Posted on Jun 7, 2024
I stayed at Xiangshan Middle School to rest before the college entrance examination. I checked in one night in advance... The hotel upgraded me to a deluxe room and arranged a floor for college entrance examination candidates, and also gave me souvenirs!
Original TextTranslated by Google
Response from Property: Dear friend, your shadow has passed through the four seasons with us. In spring, the trees are full of flowers, in summer, the rain sprinkles on the ground, in autumn, the sun is silent, and in winter, you turn into a snowflake and fall into our hearts, impartially; the happiest thing in the world is to wake up every morning and see the five-star praise from family members. Thank you again for your generous patronage and precious comments. I sincerely look forward to your visit again!--Nancy Li
Anonymous User
Standard Double Room
Stayed in May 2024
Business travelers
2 review
Outstanding
Posted on May 9, 2024
The room is clean and hygienic, Alice's service is thoughtful, and it is very close to Exit 2 of Taierzhuang Road Metro Station, making it convenient for travel
Original TextTranslated by Google
Response from Property: Dear friend, your shadow has passed through the four seasons with us. In spring, the trees are full of flowers, in summer, the rain sprinkles on the ground, in autumn, the sun is silent, and in winter, you turn into a snowflake and fall into our hearts, impartially; the happiest thing in the world is to wake up every morning and see the five-star praise from family members. Thank you again for your generous patronage and precious comments. I sincerely look forward to your visit again!--Nancy Li
Guest User
Standard Double Room
Stayed in May 2024
Family
16 review
Outstanding
Posted on May 7, 2024
The room is quite big, the bedding is comfortable, the toilet and bathroom are separated into wet and dry areas, the transportation is convenient, it is only 100 meters away from Taierzhuang Road Station of Metro Line 9, the service is warm and thoughtful, especially Xiao Li at the front desk.
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Guest User
Superior Double Room
Stayed in Apr 2024
Business travelers
9 review
Very Good
Posted on Apr 7, 2024
The location is good, close to the subway station, and it is convenient to travel. To be honest, the room is a bit small, including the toilet and bathroom. There is no desk, only a small coffee table. And the lighting in the room is a bit dim. I personally prefer the feeling of bright lights. Of course, the brightness can be adjusted at will.
The service feels good and the hygiene is clean.
Original TextTranslated by Google
Response from Property: Dear family, thank you for choosing to stay in our hotel and giving us the opportunity to serve you. It is our regret that we did not get your full score. We are deeply sorry! In the following work, we will continue to work hard, strive for excellence, and make the details more perfect. It is the constant care and supervision of guests like you that enables us to discover problems in our work, correct them and make continuous progress. Thank you for your valuable comments, and look forward to your next visit! --Jacky Zhang Lobby Manager
Guest User
Superior Room (2 beds)
Stayed in Jan 2024
Family
1 review
Outstanding
Posted on Jan 31, 2024
Take your child to see Gundam's preferred hotel. Excellent location. The service is also in place. Small gifts were also given when checking out.
Original TextTranslated by Google
Response from Property: Dear friend, your shadow has passed through the four seasons with us. In spring, the trees are full of flowers, in summer, the rain sprinkles on the ground, in autumn, the sun is silent, and in winter, you turn into a snowflake and fall into our hearts, impartially; the happiest thing in the world is to wake up every morning and see the five-star praise from family members. Thank you again for your generous patronage and precious comments. I sincerely look forward to your visit again!--Jacky Zhang Lobby Manager
Anonymous User
Deluxe Family Room
Stayed in Jan 2024
Family
7 review
Very Good
Posted on Feb 21, 2024
The room was cold, the air conditioner was very loud, and the toilet was even colder. Overall it's pretty clean, but the location may be a bit off, the occupancy rate is very low, and there weren't many people at breakfast. The robot cannot deliver takeout upstairs, but has to go downstairs to get it, which is not very convenient.
Original TextTranslated by Google
Response from Property: Dear family, thank you for choosing to stay in our hotel and giving us the opportunity to serve you. It is our regret that we did not get your full score. We are deeply sorry! In the following work, we will continue to work hard, strive for excellence, and make the details more perfect. It is the constant care and supervision of guests like you that enables us to discover problems in our work, correct them and make continuous progress. Thank you for your valuable comments, and look forward to your next visit! --Jacky Zhang Lobby Manager
Damiaimaomi
Standard Double Room
Stayed in Jan 2024
Business travelers
1 review
Outstanding
Posted on Jan 23, 2024
All aspects of the hotel's facilities are very good. Special praise for Yuan Xin's enthusiasm at the front desk. The hotel is very user-friendly and heart-warming. The hotel's breakfast has many varieties and is very rich. My family is very satisfied. It was a pleasant vacation!
Original TextTranslated by Google
Response from Property: Hello, dear friend! The four seasons in the world come again and again. Some people still love you where you are, and some people are still waiting for you in the old place. We are waiting for you in a place where the mood is in full bloom. We work hard just to make you worry-free, and we work hard just to make you feel at ease. Providing you with a perfect and comfortable stay experience is our unchanging pursuit and goal. As you think, as you wish, thanks to time and never give up, we are grateful for everything given. We have been forging ahead. Thank you again for your generous patronage and valuable comments. We sincerely look forward to your visit again! --Nancy Li Lobby Manager
Anonymous User
Superior Double Room
Stayed in Dec 2023
Other
13 review
Posted on Jan 2, 2024
Facilities: The hotel is relatively old and the sound insulation is very poor. The sound of chatter in the corridor woke people from their sleep. I was originally on vacation and had a bad experience.
Hygiene: Overall hygiene is acceptable, and the cleaning of the room is quite careful. like.
Environment: Parking is still very convenient and the location is good. It won't make you feel as crowded as living in the city. There are also large shopping malls nearby, which is very good.
Service: The service is relatively poor. First of all, when I checked in, I heard someone ask if I need a toothbrush? The guest asked if there are slippers in the room? My heart skipped a beat. Is this the hotel I am staying in? I still have to ask. The room will not change your toothbrush every day, there is no shower cap, and there is no comb. The breakfast variety was sparse, the plates were empty, and the cutlery was broken. The feedback experience to the front desk was very poor, and there was no remedy. Anyway, he was indifferent. I don’t know where the confidence came from with his arrogant attitude, especially a person named Huang Muchin.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at our hotel and sharing your experience! It is our regret that we could not get your perfect review. We are deeply sorry for not being able to solve the sound insulation problem you reported in time. We have reported your feedback to the management and punished the employees on duty. The following explanation is given for the problem of disposable toiletries: According to the 2019 "Shanghai Life" According to the "Garbage Management Regulations", hotel operators shall not proactively provide consumers with disposable daily necessities in guest rooms; if you need them, please contact us in time and we will deliver them to your room as soon as possible. Thank you very much for your feedback and suggestions. In the next work, we will continue to train, keep working hard, strive for excellence, and make the details more perfect. It is the constant concern and supervision of our customers like you that enable us to discover problems in our work, make corrections and make continuous progress. Thank you for your valuable review and we look forward to your next visit! --Nancy Li Lobby Manager