Oriental Riverside Hotel Shanghai (Shanghai International Convention Center)

Oriental Riverside Hotel Shanghai (Shanghai International Convention Center) Reviews

Oriental Riverside Hotel Shanghai (Shanghai International Convention Center)

No. 2727 Binjiang Avenue, Pudong New Area, Shanghai, 200120, ChinaView Hotel Details
Oriental Riverside Hotel Shanghai (Shanghai International Convention Center)
Oriental Riverside Hotel Shanghai (Shanghai International Convention Center)Oriental Riverside Hotel Shanghai (Shanghai International Convention Center)Oriental Riverside Hotel Shanghai (Shanghai International Convention Center)
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Oriental Riverside Hotel Shanghai (Shanghai International Convention Center) Guest Reviews

4.7/5
Outstanding
2188 review
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(2188)
Positive reviews(2114)
Reviews with photos/video(648)
Great location(504)
Fantastic river view(81)
Luxurious(23)
Perfect for kids(14)
Negative reviews(74)
Valeriy
Superior Garden-view Queen Room
Stayed in Oct 2024
Family
4 review
5.0/5
Outstanding
Posted on Oct 11, 2024
Very good hotel! I recommend. Breakfast is cool, the view from hotel is excellent. Perfect location.
AnikaB
Superior River-view Queen Room
Stayed in Oct 2024
Couples
1 review
4.7/5
Amazing
Posted on Oct 10, 2024
Truly great value for money. The service was amazing and the location too. They are currently doing construction but that didn’t really bother us. The room we had was on the second floor so we didn’t have a great view of the river. The breakfast was very nice. It is just a few minutes walk from amazing western restaurants that have a beautiful view of the river and the bund. The carpets aren’t 5 star clean, it has some stains. Will book again
Dkakee
Superior Garden-view Twin Room
Stayed in Sep 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Sep 22, 2024
Has good benefits. 1. Jogging through riverside
V
Superior Garden-view Twin Room
Stayed in Nov 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Nov 8, 2024
Some ways are too long to get to the breakfast, or the reception. Otherwise, a nice hotel with great view
Yh13
Superior Garden-view Queen Room
Stayed in Apr 2024
Solo travelers
11 review
5.0/5
Outstanding
Posted on Apr 3, 2024
Good access to park that offered fantastic view of the Bund.
Peng
Deluxe River-view Room
Stayed in Dec 2023
Family
4 review
2.7/5
Posted on Dec 20, 2023
The swimming pool is not open.exclusive lounge is not open. No amenities for tourists other than conference venues. The clearness and fixtures in the hotel is definitely not to five star standards. Mixer is wobbly. Vanity has cracks. It's far behind my expectations at this prestigious location. Also the window is super dusty which compromise the luxury view. Note travellers, depending on your policies or wording on the page, I paid the full amount and bond when I arrived at hotel. The amount (approx $400)that trip.com charged me is not part of hotel fees! And it will take days to be refunded AFTER I checked out. I haven't seen this on other platforms and it's ridiculous.
Response from Property: Dear Guest, thank you for your valuable comments. We sincerely apologize for the unpleasant experience you had. We would very much like to connect with you directly to further understand your experience. Your feedback will help us better improve the standard of customer service and look forward to your stay again in the near future Oriental Riverside Hotel.
Jetsetter2024
Superior Garden-view Twin Room
Stayed in Jun 2024
Business travelers
15 review
4.2/5
Very Good
Posted on Aug 9, 2024
Excellent location. Hotel was under renovation at the time so an entire wing was closed. The room was clean and had all the necessary amenities.
Eng. Sam
Superior Garden-view Twin Room
Stayed in Dec 2023
Family
9 review
5.0/5
Outstanding
Posted on Jan 1, 2024
Nice view and great location, kindly reception
Sirag HASSEN
Superior Garden-view Twin Room
Stayed in Feb 2024
Family
5 review
5.0/5
Outstanding
Posted on Apr 12, 2024
This hotel is very high class with great services, great room with nice view and great location. We enjoyed our stay.
Shawn
Superior Garden-view Twin Room
Stayed in Apr 2024
Travel with friends
2 review
4.5/5
Great
Posted on May 13, 2024
Amazing location, but the rooms were not 5 star quality, great service tho
Johann Hartzenberg
Superior Garden-view Queen Room
Stayed in Dec 2023
Family
9 review
5.0/5
Outstanding
Posted on Dec 27, 2023
I am writing to provide feedback on my recent stay booked through your app. Overall, I must say that my experience was quite positive, and I would like to highlight a few aspects that stood out during my stay. Firstly, the booking process through your app was incredibly easy and user-friendly. The interface was intuitive, and I was able to search for accommodations based on my preferences and budget. The filters and sorting options provided made it convenient to find the perfect place to stay. Furthermore, the communication and updates provided through the app were commendable. I appreciated receiving notifications about my reservation status and any changes or updates from the hotel. This level of transparency and timely communication helped me feel confident and well-informed throughout the process. Once I arrived at the hotel, the check-in process was smooth, and the staff were friendly and accommodating. The information provided through the app regarding check-in procedures and any additional charges or policies was accurate and helpful. The app also offered valuable features such as the ability to view and modify my reservation details, access maps and directions to the hotel, and even leave reviews and ratings for the property. These features enhanced my overall experience and made it convenient to manage my booking and provide feedback. In terms of the accommodation itself, I was satisfied with the quality and amenities provided. The room was clean and comfortable, and it met my expectations based on the information provided on the app. The photos and descriptions accurately represented the property, which was reassuring. In conclusion, I want to express my appreciation for the seamless and enjoyable experience I had using your app to book my stay. The convenience, transparency, and helpful features provided made it a positive experience overall. I will certainly consider using your app for future bookings and recommend it to others as well. Thank you for providing a reliable and user-friendly platform for booking accommodations.
Guest User
Riverside Executive Room
Stayed in Apr 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Apr 29, 2024
large and spacious rooms, great breakfast, convenient location
Rexx Law
Superior Garden-view Twin Room
Stayed in Sep 2023
Business travelers
14 review
5.0/5
Outstanding
Posted on Sep 17, 2023
Nice place to stay in shanghai.
Response from Property: Dear Guest, thank you for sharing your experience and comments. We are very pleased you find the quality of service and staff attention excellent and we look forward to welcoming you back on your regular visits to Shanghai.
FERIEL~DZ
Superior Garden-view Queen Room
Stayed in Apr 2023
Family
3 review
5.0/5
Outstanding
Posted on May 2, 2023
Amazing Hotel! Very good location; Shanghai tower right beside the hotel as well as the bundle tunnel and the Art museum, Disney store just at the corner. There many restaurant as well beside the River which is next to the hotel as well. The breakfast wasn’t bad. The service was good. Everyone speaks English. Will go again!
Response from Property: Dear Guest, thank you for sharing your experience and comments. We are very pleased you find the quality of service and staff attention excellent and we look forward to welcoming you back on your regular visits to Shanghai.
WC11
Superior Garden-view Queen Room
Stayed in Dec 2023
Couples
12 review
3.5/5
Posted on Feb 7, 2024
The pool was not available and the room was fairly basic for the price.