Renaissance Shanghai Pudong Hotel

Renaissance Shanghai Pudong Hotel Reviews

Renaissance Shanghai Pudong Hotel

No. 719 Yingchun Road, Pudong New Area, Shanghai, 200134, ChinaView Hotel Details
Renaissance Shanghai Pudong Hotel
Renaissance Shanghai Pudong HotelRenaissance Shanghai Pudong HotelRenaissance Shanghai Pudong Hotel
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Renaissance Shanghai Pudong Hotel Guest Reviews

4.8/5
Excellent
1609 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1609)
Positive reviews(1573)
Reviews with photos/video(163)
Delicious breakfast(224)
Friendly front desk staff(119)
Easy to get around(107)
Close to metro(27)
Perfect for business trips(25)
Great swimming pool(25)
Delicious buffet(22)
Negative reviews(36)
ifsmilano
Deluxe Double Room
Stayed in Aug 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Sep 8, 2024
Very good service
Response from Property: Thank you very much for your affirmation and support! Our team's efforts are recognized by you and are what keeps us moving forward. Your feedback is particularly important in order to ensure that every service delivers to your expectations. If any service is not satisfactory, you are welcome to inform us at any time. Your satisfaction is our greatest goal. In the future, we promise to continue to improve the service quality. Thank you for choosing our hotel, and look forward to providing you with excellent service experience again in your next journey. Thank you again for your valuable review and I wish you all the best!
Askar
Deluxe Double Room
Stayed in Mar 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Mar 21, 2024
Convenient location for those who have early appointments at Entry/Exit Department. Spacious and perfectly clean room. Always ready to help team. Great thanks to Suki at Frond Desk for her assistance and follow up during my staying.
Response from Property: Thank you very much for your comments! Our team welcomes guests who need help at any time, and will try our best to provide you with the best service. Thank you again for your support and encouragement, and we will continue to strive to provide the best service.
Guest User
Deluxe Double Room
Stayed in Sep 2024
Business travelers
1 review
3.7/5
Posted on Sep 15, 2024
Hotel was clean and centrally located. Front desk staff was very helpful. The restaurant was the problem. Breakfast was okay but dinner was horrible. Not enough staff and overpriced
Guest User
Deluxe Double Room
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 8, 2024
It was a very pleasant stay at Renaissance hotel. The location is super convenient to travel to railway station as well as to the international airport. The service is particularly exceptional. I will certainly come back.
Response from Property: Thank you very much for your satisfactory evaluation and willingness to visit again! We feel honored to add pleasure to your journey. Regarding your valuable comments, we have recorded and shared them with the team to continuously optimize our services and facilities. Your affirmation is the driving force for us to move forward. We look forward to your next visit and experience our considerate service and comfortable environment again. Thank you again for your choice and great feedback!
Kiks 柯思迪
Executive Room (2 beds)
Stayed in Jul 2024
Family
1 review
4.7/5
Amazing
Posted on Jul 28, 2024
Good location and clean and peaceful room. Staff are very friendly and helpful, especially Suki at reception.
Response from Property: Thank you so much for acknowledging us and especially for your appreciation of Suki. We are very pleased that you enjoyed a good location, clean rooms as well as friendly service at our hotel. For Suki, we will be sure to convey your thanks and encourage her to continue her excellent service attitude. Looking forward to serving you again, so that you can experience more surprises that exceed your expectations in your next trip.
Guest User
Deluxe Double Room
Stayed in Jun 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Aug 10, 2024
If you are ok with staying in Pudong then this hotel is fine. We got a great rate including breakfast and would not hesitate to stay again
Response from Property: Thank you very much for your recognition and sharing. It is a great honor to know that you are satisfied with our price, breakfast and overall accommodation experience! If you visit Pudong again in the future, we look forward to providing you with more excellent services and continuously exceeding your expectations. To ensure that every stay brings a fresh feeling, we will continue to optimize our services and improve the quality of facilities. Please feel free to let us know with any suggestions or needs, and we will go all out to make your next choice a pleasant surprise. Thank you again for your choice and affirmation, and look forward to meeting you again.
nomin s
Deluxe Room (2 beds)
Stayed in May 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on May 5, 2024
The service of the hotel is very good, the breakfast is very tasty and has a lot of choices. the location is quiet and far from the city center. the city can be seen from the window
Response from Property: Thank you for your affirmation of the hotel, we will improve the quality of service and create a better stay experience for you!
Guest User
Deluxe Room (2 beds)
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 14, 2024
Room is very clean and breakfast is great. Customer services are excellent
Response from Property: Thank you very much for your affirmation! Your satisfaction is our greatest honor. We couldn't be happier with the feedback of "clean room, delicious breakfast, and excellent service", which is the best recognition of our team's hard work. If you have any suggestions or need further assistance, please feel free to let us know. With a constant commitment to providing you with an exceptional stay, we look forward to your next visit and making memories again.
Marie74
Deluxe Double Room
Stayed in Mar 2024
Solo travelers
15 review
5.0/5
Outstanding
Posted on Apr 29, 2024
Very good hotel Although price was a bit high (maybe due to the booking dates?)
Response from Property: Thank you for your affirmation of the hotel, we will improve the quality of service and create a better stay experience for you!
EliOliver
Deluxe Double Room
Stayed in Jun 2023
Solo travelers
29 review
4.7/5
Amazing
Posted on Jun 23, 2023
The Renaissance is a nice hotel. I stayed for one night before a flight. My only issue was the humidity level inside the room. The bedding and carpet felt wet when I arrived.
Response from Property: Dear Guest,thank you for choosing to stay at Renaissance Shanghai Pudong Hotel and take the time to give your valuable feedback, we will continue to provide guests with complete accommodation facilities and a comfortable stay, and we sincerely look forward to welcoming you again in the near future!
dizzlocca
Deluxe Double Room
Stayed in May 2024
Business travelers
29 review
5.0/5
Outstanding
Posted on May 2, 2024
excellent hotel. the breakfast was great too.
Response from Property: Thank you for your affirmation of the hotel, we will improve the quality of service and create a better stay experience for you!
Guest User
Deluxe Double Room
Stayed in May 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on May 9, 2024
Great buffet. Comfortable room
Response from Property: Thank you for your affirmation of the hotel, we will improve the quality of service and create a better stay experience for you!
Guest User
Deluxe Double Room
Stayed in Jul 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Jul 4, 2024
Good stay thanks suki
Response from Property: Dear guest, thank you for staying and giving us valuable comments.We always do everything we can to achieve perfection. I look forward to giving Su Qi and her team the opportunity to personally send you the most sincere greetings and service at your next visit. Thank you again for your valuable evaluation and support, and hope your journey goes well!
Guest User
Deluxe Double Room
Stayed in Apr 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on May 7, 2024
Very good hotel
Response from Property: Thank you for your affirmation of the hotel, we will improve the quality of service and create a better stay experience for you!
Nick Hass Budran
Deluxe Room (2 beds)
Stayed in Nov 2022
Business travelers
17 review
5.0/5
Outstanding
Posted on Nov 27, 2022
Excellent management and the front desk and clean service recommend this hotel
Response from Property: Dear Valued Guest, Thank you very much for taking the time to share your feedback regarding your recent stay here at the Renaissance Shanghai Pudong Hotel. We are most delighted to hear that you are satisfied with your stay at our hotel. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We are looking forward to your next visit to Renaissance Pudong.