To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.6
Cleanliness4.5
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All reviews(688)
Positive reviews(667)
Reviews with photos/video(129)
Friendly front desk staff(64)
Near shopping area(41)
Convenient for shopping(39)
Quiet & comfortable(28)
Tasty food(14)
Perfect for business trips(13)
Poor air conditioning(13)
Good sound insulation(8)
Negative reviews(21)
Guest User
2 Twin Beds Standard
Stayed in Sep 2024
Business travelers
4 review
4.5/5
Great
Posted on Sep 13, 2024
Staffs are helpful n friendly
Good location to access around hotel
You can access a lot of shops around
Response from Property: Dear guest, thank you very much for choosing Holiday Inn Shanghai Songjiang!Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!
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Guest User
2 Twin Beds Standard
Stayed in Dec 2023
Family
5 review
4.0/5
Very Good
Posted on Jan 2, 2024
The hotel is Ok, a typical Holiday Inn. But the location is disappointing. I am in search of the old Songjiang town and thought this hotel's location is good for that. But it looks like there is no such thing as old Songjiang town. This location will be good for business travelers.
Guest User
1 King Bed Standard
Stayed in Aug 2023
Couples
2 review
5.0/5
Outstanding
Posted on Aug 28, 2023
It was a great trip
JJSunfun
1 King Bed Standard
Stayed in Jun 2023
Solo travelers
32 review
5.0/5
Outstanding
Posted on Jul 26, 2023
Nice place near shoping mall and Tim Horton's/Stabucks for overnight stay in Songjiang.
Guest User
1 King Bed Standard
Stayed in Jun 2023
Business travelers
21 review
5.0/5
Outstanding
Posted on Jun 20, 2023
Nice stay little old but still fine
Traveler2
Holiday Inn Special View Room
Stayed in Feb 2022
Travel with friends
14 review
3.0/5
Posted on Feb 11, 2022
A bit of a disappointing experience. I felt the standard at this Holiday Inn was below average. The breakfast was limited and food quality was not the highest. The carpet had holes in it and the hotel binder had pen all over the pages. My friends had a pillow that smelled bad. Staff were nice and the gym had good equipment. There was a Tim Horton in the lobby. Check in and check out was smooth. Location was near shopping and eating.
Response from Property: Dear Guest ,Thank you for taking the time to share your valuable feedback with us and choosing Holiday Inn Shanghai Songjiang! We are very sorry for the unpleasant experience you have had due to our poor service. Please be assured that this is not the way we treat guests. We have conveyed your feedback to the relevant departments, and will continue to improve and innovate in the future service, looking forward to your visit again, we will serve you wholeheartedly. Hotel Marcom Team
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Guest User
1 King Bed Standard
Stayed in Jun 2023
Business travelers
2 review
3.2/5
Posted on Jun 2, 2023
Good location
Guest User
1 King Bed Standard
Stayed in Jun 2022
Business travelers
4 review
5.0/5
Outstanding
Posted on Jun 9, 2022
Very nice
Response from Property: 尊敬的賓客,您好!感謝您對此次入住進行點評。我們將繼續為您提供高效服務,讓您享受更為優質的入住體驗。我們期待着您的再次蒞臨!上海松江假日酒店總經理 張霽
Guest User
2 Twin Beds Standard
Stayed in Jan 2025
Family
22 review
1.2/5
Posted on Jan 7, 2025
Very old hotel, security is worrying. The underground garage is free to go to the floor, no need to swipe the card, the elevator goes directly, anyone can go to the guest room, but take-out is not allowed, you have to go downstairs to the front desk to get it. The room is very old. As soon as I entered the door, I found that the bathroom was leaking from the downlight. The light was still on. Fortunately, I didn't take a shower, otherwise it would be really dangerous. I called the front desk and they came up to take me to another room in ten minutes. The kettle in the room was so dirty that I suspected it was used to collect vomit. ADD ordered lunch at noon, which was as slow as it could be. However, the front desk staff worked very hard. The towels in the guest room were very hard. It seems that in order to save costs, softener is used as little as possible. Holiday Inn is no longer a high-end hotel.
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Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您入住上海松江假日酒店並提出寶貴的建議。很抱歉這次沒讓您擁有個滿意的入住體驗。關於客房設施中存在的問題我們會引起重視。我們會根據您提出的問題,及時反饋給相關部門。此次讓你體驗不佳是我們工作的疏忽,對此我們再次向您表達歉意。感謝您提出的寶貴意見,以幫助我們發現存在的不足並及時加以改進。再次感謝您的理解,如果您有任何問題,請隨時與我們聯繫。
Guest User
1 King Bed Standard
Stayed in Dec 2024
Family
1 review
4.0/5
Very Good
Posted on Dec 23, 2024
Last week, my grandmother, baby and I stayed in this hotel. Overall, it was good. In particular, the hotel receptionist Mr. Zhu was very enthusiastic and provided us with many conveniences. I will stay in Songjiang Holiday Inn again next time I have the chance.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您對此次入住進行點評。 我們將繼續為您提供高效服務、潔凈空間和舒適客房,讓您享受更為優質的入住體驗。再次誠意致謝!我們期待着您的再次蒞臨!
Guest User
Holiday Inn Superior Room
Stayed in Oct 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Oct 27, 2024
The front desk managers Jennie and Connor have a very good service attitude, are responsive, considerate of guests, and have full professionalism.
The overall accommodation conditions of the hotel are also very good, the rooms are large and comfortable to sleep in.
I may choose this hotel when I come to Songjiang City Center in the future.
Real evaluation.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您對此次入住進行點評。 我們很高興您對此次入住十分滿意,我們將繼續為您提供高效服務、潔凈空間和舒適客房,讓您享受更為優質的入住體驗。再次誠意致謝!我們期待着您的再次蒞臨!
Guest User
1 King Bed Standard High Floor
Stayed in Oct 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Oct 24, 2024
Thank you very much to Ms. Zhang at the front desk for her care. She helped me upgrade the room and gave me a breakfast voucher. It was a very pleasant stay.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您對此次入住進行點評。 我們很高興您對此次入住十分滿意,我們將繼續為您提供高效服務、潔凈空間和舒適客房,讓您享受更為優質的入住體驗。再次誠意致謝!我們期待着您的再次蒞臨!
Guest User
Holiday Inn Superior Room
Stayed in Oct 2024
Family
5 review
4.1/5
Very Good
Posted on Oct 28, 2024
There were some problems when confirming at the beginning, but luckily there were no problems with check-in. It is quite convenient to go to Chenshan Botanical Garden from the hotel. I stayed in a king-size room, which was affordable and came with free tickets and two breakfasts. There were not many breakfast options, but the price/performance ratio was good!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您對此次入住進行點評。 我們將繼續為您提供高效服務、潔凈空間和舒適客房,讓您享受更為優質的入住體驗。再次誠意致謝!我們期待着您的再次蒞臨!
Guest User
1 King Bed Standard
Stayed in Oct 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Oct 27, 2024
I came to Songjiang on a weekend and chose the Holiday Inn, which is very close to Chenshan Botanical Garden. This place is not crowded and the business environment is good. It is really suitable for feeling the atmosphere and relaxing on holidays.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您對此次入住進行點評。 我們很高興您對此次入住十分滿意,我們將繼續為您提供高效服務、潔凈空間和舒適客房,讓您享受更為優質的入住體驗。再次誠意致謝!我們期待着您的再次蒞臨!
Guest User
1 King Bed Standard
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 2, 2024
The room at Songjiang Holiday Hotel is very comfortable, with relatively complete room facilities. The hotel lobby, restaurant and room environment are all good. My family and I like everything here. The service staff here are very enthusiastic. It was a very satisfying stay and we will continue to patronize next time!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您對此次入住進行點評。 我們很高興您對此次入住十分滿意,我們將繼續為您提供高效服務、潔凈空間和舒適客房,讓您享受更為優質的入住體驗。再次誠意致謝!我們期待着您的再次蒞臨!