Vienna International Hotel (Shanghai Hongqiao Airport, National Exhibition Center, Jidi Road) Reviews
Vienna International Hotel (Shanghai Hongqiao Airport, National Exhibition Center, Jidi Road)
No.1009 Jizhai Road, Minhang District, Shanghai, ChinaView Hotel Details
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Vienna International Hotel (Shanghai Hongqiao Airport, National Exhibition Center, Jidi Road) Guest Reviews
4.6/5
Very Good
704 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(704)
Positive reviews(666)
Reviews with photos/video(54)
Friendly front desk staff(71)
Classy environment(46)
Large rooms(26)
Delicious breakfast(19)
Offers pick-up/drop-offs(18)
Close to airport(16)
Perfect for business trips(14)
Stayed multiple times(7)
Negative reviews(38)
Anonymous User
Standard 2-bed Room
Stayed in Nov 2024
Business travelers
2 review
2.5/5
Posted on Dec 4, 2024
hotel bus is good service. Driver is really kind.
But room is old & not clean.
Response from Property: 尊敬的賓客您好!感謝您的入住並在百忙中對我們進行點評。很抱歉給您帶來了不好的入住體驗,很感謝您對我們酒店提出的寶貴意見,我們會針對你的意見進行檢查,如有問題我們會及時進行整改,酒店全體員工期待您再次入住,祝您身體健康,謝謝!
SouravJain
Standard Queen Room
Stayed in Dec 2023
Solo travelers
83 review
4.0/5
Very Good
Posted on Dec 28, 2023
Nice hotel near hongqiao hub, I would love to stay here again.
Response from Property: 感謝您的好評,得到你的認可是我們最大的榮幸,同時也給我們巨大的動力,讓我們在今後的服務中不斷提升、不斷創新,期待您的再次光臨,我們將竭誠為您服務!
黄珍珍
Standard Queen Room
Stayed in Jun 2023
Business travelers
9 review
5.0/5
Outstanding
Posted on Jul 20, 2023
good and nice
Response from Property: 感謝您下榻我們分店及您對我們的支持與厚愛,您的十分滿意是我們不斷前進的動力,客人的最大滿意是酒店全體員工工作的最終目標,再次感謝您的抽空點評,酒店全體員工誠摯歡迎你的下次光臨!
Maqbool
Deluxe Queen Room
Stayed in May 2023
Business travelers
7 review
3.2/5
Posted on May 30, 2023
There was no air conditioning whole night despite asking their technician the temperature was 26 degree. It was very terrible. I won’t reconnect anyone this place.
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Guest User
Standard 2-bed Room
Stayed in Apr 2023
Couples
12 review
4.2/5
Very Good
Posted on May 5, 2023
I will give high marks purely it gives me a free shuttle service to the hongqiao railway station which is just 15min away. Value for money. But if you want to stay nearer city center , then this is definitely not the place as it’s very far away from the Bund .
Response from Property: 感謝您的好評,得到你的認可是我們最大的榮幸,同時也給我們巨大的動力,讓我們在今後的服務中不斷提升、不斷創新,期待您的再次光臨,我們將竭誠為您服務!
Jelte
Standard 2-bed Room
Stayed in Apr 2023
Business travelers
28 review
4.0/5
Very Good
Posted on Jun 29, 2023
Smooth check in, friendly staff, room was clean n tidy, some nice food options nearby
Response from Property: 非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為您提供最優質的的服務,非常歡迎您無論商務出差或是旅行再次選擇我們酒店,真誠期待您的再次光臨!
Guest User
Standard 2-bed Room
Stayed in Sep 2024
Other
1 review
1.0/5
Posted on Sep 7, 2024
It was a very unpleasant stay. 1. The facilities in the room were outdated, the tiles were loose, and the mirror was peeling. 2. The breakfast management was chaotic, and the canteen underestimated the number of people. I arrived at the canteen at 7:10 and there was nothing there. At 8 o'clock, I only ate 2 uncooked buns. I negotiated with the waiter many times and he said there was no fried rice. Later he said there were noodles. I asked for a bowl, but it didn't come after waiting for 10 minutes. He explained that the water was not boiled, so I left angrily. I have never encountered such a situation before, but I encountered it in Vienna. It was really unbearable. 3. I reported the situation to the front desk that I didn't have breakfast, and the front desk said it was not their business. The service attitude was extremely poor.
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Original TextTranslated by Google
Response from Property: Dear guest, hello! I am your online butler "Xiao Wei". Thank you for taking the time to give us a sincere review. I am very ashamed to bring you a bad feeling. Your valuable opinions are very important to us. We will inform the relevant departments of the opinions to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
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Guest User
Standard 2-bed Room
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 24, 2024
The environment is good and it is close to the hospital. The children like it very much and say they will come here again next time. The hygiene is very good, there is no odor, and they also want a robot meal delivery service.
Original TextTranslated by Google
Response from Property: After reading your feedback word by word, Xiaowei was extremely happy, just like a long-awaited horse finally met a Bole who appreciated it! From your words, Xiaowei can see that you and your family must be warm and thoughtful people. We have used the best things for your experience, which is warm, real but not flashy. Your and your family's feelings and satisfaction are the greatest affirmation for us! We will continue to work hard! Xiaowei, home on the journey, let's meet next time~
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Guest User
Business Queen Room
Stayed in Jun 2024
Family
1 review
1.0/5
Posted on Jun 20, 2024
After staying for two days, adults and children were bitten by mosquitoes more than a dozen times. This shows the hygiene situation! The electric mosquito repellent at the door is useless.
Original TextTranslated by Google
Response from Property: Dear guests! Thank you for your stay and for commenting on us. We are sorry for the bad stay experience you had. Thank you for your valuable suggestions for our hotel. We will check your suggestions and make corrections in time if there are any problems. All hotel staff look forward to your stay again. I wish you good health. Thank you!
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Hukouniuhong
Standard Queen Room
Stayed in May 2024
Business travelers
149 review
5.0/5
Outstanding
Posted on Jun 1, 2024
The reason why I found Hua Weimian was probably because I was staying alone in the hotel and didn’t wake up with you in the early morning.
Original TextTranslated by Google
Response from Property: After reading your feedback word by word, Xiaowei was extremely happy, just like a long-awaited horse finally met a Bole who appreciated it! From your words, Xiaowei can see that you and your family must be warm and thoughtful people. We have used the best things for your experience, which is warm, real but not flashy. Your and your family's feelings and satisfaction are the greatest affirmation for us! We will continue to work hard! Xiaowei, home on the journey, let's meet next time~
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Anonymous User
Standard Queen Room
Stayed in May 2024
Business travelers
55 review
4.0/5
Very Good
Posted on Aug 1, 2024
I came here for a conference and booked the Vienna Hotel. It was great. The overall environment was great, the service was very friendly, and the price was much more reasonable than the surrounding small hotels. I will come again next time. The location was easy to find and the environment was good.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for staying at our hotel and taking the time to comment on us. It is our consistent pursuit to serve every guest well. We will uphold the service concept to give all guests the feeling of home. I wish you good health and smooth work. Thank you!
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Guest User
Standard Queen Room
Stayed in May 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on May 10, 2024
The front desk service was good, especially Mr. Jiang who gave me mineral water when he saw I was drunk. Later I recommended it to my friend to check in. Thank you, I will come to this store again next time.
Original TextTranslated by Google
Response from Property: I am so excited to see your comprehensive comments! I am honored that our service has received such high praise from you. We will continue to maintain this enthusiasm and sincerity to serve our guests. We are very happy to receive your recognition!
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Anonymous User
Standard Queen Room
Stayed in May 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on May 9, 2024
Every stay is very comfortable, the price-performance ratio is very high, and the reception staff at the front desk are very patient and responsible
Original TextTranslated by Google
Response from Property: In this short process, many things have been worn out beyond recognition, whether visible or invisible, such as the scenery and thoughts, and the only thing that has not changed is perhaps the withering and flourishing left by the years. It turns out that you are the luck that Xiao Wei wants to keep the most!
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Guest User
Standard Queen Room
Stayed in Sep 2024
Travel with friends
20 review
5.0/5
Outstanding
Posted on Sep 16, 2024
The room facilities are quite complete, the TV is clear, the shower head has strong water pressure, and the shower is very comfortable. The front desk service is also very good. Any problem can be solved!
Original TextTranslated by Google
Response from Property: Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether it is for business trip or travel. We sincerely look forward to your visit again!
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Guest User
Standard Queen Room
Stayed in Sep 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Sep 9, 2024
"The facilities of this hotel are really impeccable! The room is spacious and bright, equipped with a comfortable big bed and soft duvet, which ensures that I have a good sleep every night. The bathroom is fully equipped with high-quality toiletries, which makes my bath every time a pleasure. It is especially worth mentioning that the minibar has a rich selection of drinks to meet my needs at any time. The hotel also provides high-speed Wi-Fi, which allows me to stay efficient when working in the room. In addition, the 24-hour room service responds quickly and the service attitude is friendly, which makes me feel the warmth of home. In short, everything here makes my stay experience perfect."
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Original TextTranslated by Google
Response from Property: After reading your feedback word by word, Xiaowei was extremely happy, just like a long-awaited horse finally met a Bole who appreciated it! From your words, Xiaowei can see that you and your family must be warm and thoughtful people. We have used the best things for your experience, which is warm, real but not flashy. Your and your family's feelings and satisfaction are the greatest affirmation for us! We will continue to work hard! Xiaowei, home on the journey, let's meet next time~